Guest Service Agent
4 weeks ago
Responsibilities:
- Provide exceptional guest service and handle any guest inquiries or issues
- Ensure efficient check-in/check-out processes
- Handle cash and credit card transactions accurately and efficiently
- Maintain a clean and organized work environment
Qualifications:
- Previous experience in a hospitality or customer service role
- Strong communication skills, both verbal and written
- Bilingual/multilingual skills are highly desirable
- Proficient in using phone/computer systems and other office equipment
- Ability to handle multiple tasks simultaneously and prioritize effectively
- Excellent problem-solving skills and ability to make quick decisions
- Knowledge of hotel operations and front desk procedures is preferred
- Opera PMS experience is preferred
**Job Types**: Full-time, Part-time, Permanent
Pay: $17.55 per hour
**Benefits**:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
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