Guest Service Agent

4 weeks ago


London, Canada Best Western Lamplighter Inn London Full time

Responsibilities:

- Provide exceptional guest service and handle any guest inquiries or issues
- Ensure efficient check-in/check-out processes
- Handle cash and credit card transactions accurately and efficiently
- Maintain a clean and organized work environment

Qualifications:

- Previous experience in a hospitality or customer service role
- Strong communication skills, both verbal and written
- Bilingual/multilingual skills are highly desirable
- Proficient in using phone/computer systems and other office equipment
- Ability to handle multiple tasks simultaneously and prioritize effectively
- Excellent problem-solving skills and ability to make quick decisions
- Knowledge of hotel operations and front desk procedures is preferred
- Opera PMS experience is preferred

**Job Types**: Full-time, Part-time, Permanent

Pay: $17.55 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person


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