Customer Service Representative

6 days ago


London, Ontario, Canada Tom Burnside - Desjardins Insurance Agent Full time

Customer Service and Sales Representative Opportunity

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service and Sales Representative. As a key member of our Desjardins Insurance Agent team, you will play a vital role in providing exceptional customer service and sales support to our clients.

Key Responsibilities:

  • Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work with the agent to establish and meet marketing goals.

Requirements:

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) is preferred.
  • A successful track record of meeting sales goals/quotas is preferred.
  • Excellent interpersonal and communication skills are essential.
  • Proactive problem-solving and a dedication to customer service are required.
  • The ability to multi-task and make presentations to potential customers is necessary.
  • A Property & Casualty license (OTL license preferred/must be able to obtain) is required.

This position is with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. The agent's employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.



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