Part Time Hotel Guest Service Agent

2 weeks ago


London, Canada Holiday Inn & Suites London Full time

An exciting opportunity to join the front office team at one of the busiest and best-loved hotels in London Reporting to the Guest Services Manager, the Holiday Inn & Suites, London is recruiting for an organized, professional and outgoing individual to join us as a Front Desk Agent. Hotel Front Desk experience preferred. Some customer service experience required. Availability to work varied shifts is a must (Mornings, Afternoons, Evenings, Nights, Weekends and Holidays).

**Job Duties**:

- Provide exceptional customer service by going the extra mile for our guests
- Answer main phone line and transfer calls to the appropriate department
- Typical concierge duties such as giving directions
- Check guests in/out of hotel
- Accurate billing of individual accounts
- Respond to guest inquiries and requests, with diligent follow up procedures
- Handle escalated guest issues
- Enroll new members into the IHG Reward club loyalty program
- Cash handling
- Other duties as assigned

**Job Requirements**:

- Front-facing customer service experience required
- Post secondary education in Tourism/Hospitality programs or equivalent hospitality experience an asset, but not required
- Excellent customer service skills and manner
- Strong communication and interpersonal skills
- Ability to handle challenging situations with tact and diplomacy
- Able to work supervised or unsupervised
- Team player
- Knowledge of Opera PMS is prefered
- Availability to work varied shifts is a must (Mornings, Afternoons, Evenings, Nights, Weekends and Holidays)
- Holiday Inn & Suites London complies with the recruitment-related accommodations for disabilities._

**Job Types**: Part Time, Permanent

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends

**Experience**:

- customer service: 1 year (preferred)

Work remotely:

- No

**Job Types**: Part-time, Permanent

Pay: From $16.55 per hour

**Benefits**:

- Flexible schedule

Schedule:

- 8 hour shift

**Experience**:

- Hotel Guest Service: 1 year (required)

Work Location: In person


  • Guest Service Agent

    4 weeks ago


    London, Canada Four Points by Sheraton Hotel & Suites London ON Full time

    The **Four Points by Sheraton Hotel & Suites** **London**, with 180 modern guestrooms and suites, 15,000+ square feet of versatile meeting space, onsite Starbucks® Coffee and Bentley’s Lounge, is looking for an energetic Guest Service Agent to join our team. **Responsibilities** - Greets all guests that come into contact with Guest Relations ensuring...

  • Guest Service Agent

    3 weeks ago


    London, Canada Four Points by Sheraton Hotel & Suites London ON Full time

    The **Four Points by Sheraton Hotel & Suites** **London**, with 180 modern guestrooms and suites, 15,000+ square feet of versatile meeting space, onsite Starbucks® Coffee and Bentley’s Lounge, is looking for an energetic Guest Service Agent to join our team. **Responsibilities** - Greets all guests that come into contact with Guest Relations ensuring...

  • Guest Service Agent

    2 weeks ago


    London, Canada Four Points by Sheraton Hotel & Suites London ON Full time

    The **Four Points by Sheraton Hotel & Suites** **London**, with 180 modern guestrooms and suites, 15,000+ square feet of versatile meeting space, onsite Starbucks® Coffee and Bentley’s Lounge, is looking for an energetic Guest Service Agent to join our team. **Responsibilities** - Greets all guests that come into contact with Guest Relations ensuring...

  • Guest Service Agent

    6 days ago


    London, Canada Four Points by Sheraton Hotel & Suites London ON Full time

    The **Four Points by Sheraton Hotel & Suites** **London**, with 180 modern guestrooms and suites, 15,000+ square feet of versatile meeting space, onsite Starbucks® Coffee and Bentley’s Lounge, is looking for an energetic Guest Service Agent to join our team. **Responsibilities** - Greets all guests that come into contact with Guest Relations ensuring...

  • Guest Service Agent

    3 weeks ago


    London, Canada Delta Hotels by Marriott London Armouries Full time

    Job description **_Come join our dynamic hospitality team at the Delta Hotels by Marriott London Armouries! We are currently recruiting for a Full Time Guest Service Agent. Must be available days, evenings, weekends and holidays._** **_Overview of Position_**: - **Guest Service Agent**:_ Performs all duties to maximize guest satisfaction and a quality...

  • Guest Service Agent

    4 weeks ago


    London, Canada Hotel Metro Full time

    Hotel Metro is currently seeking a Part-Time Guest Services Representative for our upscale Boutique Hotel in Downtown London. Applicants must be professional, personable and must have a keen eye for details. Our team is expected to work in a fast paced environment, carry on conversation with guests from all over the world and work well with computers,...

  • Guest Service Agent

    2 weeks ago


    London, Canada Hotel Metro Full time

    Hotel Metro is currently seeking a Part-Time Guest Services Representative for our upscale Boutique Hotel in Downtown London. Applicants must be professional, personable and must have a keen eye for details. Our team is expected to work in a fast paced environment, carry on conversation with guests from all over the world and work well with computers,...

  • Guest Service Agent

    1 week ago


    London, Canada Hotel Metro Full time

    Hotel Metro is currently seeking a Part-Time Guest Services Representative for our upscale Boutique Hotel in Downtown London. Applicants must be professional, personable and must have a keen eye for details. Our team is expected to work in a fast paced environment, carry on conversation with guests from all over the world and work well with computers,...

  • Guest Services Agent

    2 weeks ago


    London, Canada Homewood Suites by Hilton Full time

    Job Overview: We are seeking a friendly and professional Guest Service Agent to join our team. As a Guest Service Agent, you will be the first point of contact for our guests and will provide exceptional customer service to ensure a positive experience during their stay. If you have excellent communication skills, enjoy working with people, and have a...


  • London, Canada Motel 6 London Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...


  • London, Canada Motel 6 London Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...

  • Guest Service Agent

    2 weeks ago


    London, Canada Holiday Inn & Suites London Full time

    An exciting opportunity to join the front office team at one of the busiest and best-loved hotels in London! Reporting to the Guest Services Manager, the Holiday Inn & Suites, London is recruiting for an organized, professional and outgoing individual to join us as a Front Desk Agent. Hotel Front Desk experience preferred. Some customer service experience...

  • Guest Service Agent

    2 weeks ago


    London, Canada The Drake Full time

    Celebrating its 21st anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We’re more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine,...

  • Guest Service Agent

    3 weeks ago


    London, Canada Comfort Inn London Full time

    Comfort Inn has a great work environment, we are a smaller hotel and close tight knit staff. It is very much a team oriented work force. Guest Service Agent Consistently offers professional, friendly, and engaging service. **Job Types**: Full-time, Part-time Part-time hours: 24 per week **Salary**: $15.75-$16.00 per hour **Benefits**: - On-site...

  • Guest Service Agent

    5 days ago


    London, Canada Ivey Spencer Leadership Centre Full time

    **Description**: - At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! _ - We understand what it takes to be a part of something great. We will encourage you to bring...

  • Guest Service Agent

    6 days ago


    London, Canada Delta St John Full time

    At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! _ - We understand what it takes to be a part of something great. We will encourage you to bring your true self to...


  • London, Canada Homewood Suites by Hilton Full time

    Job Overview: **Duties**: - Greet and welcome guests in a friendly and professional manner - Assist guests with check-in and check-out procedures - Handle guest inquiries, requests, and complaints promptly and courteously - Provide information about hotel facilities, services, and local attractions - Operate phone systems and handle reservations - Maintain...

  • Front Desk Agent

    4 weeks ago


    London, Canada Staybridge Suites London Full time

    Job description The Front Desk Agent will assist each of our guests in a friendly, efficient, professional manner in all Guest Services related functions. To maintain a high standard of service and hospitality at all times. **Responsibilities**: - Process guest check-ins and check-outs in a friendly and timely manner while following company standards. -...


  • London, Canada Hotel Metro Full time

    Hotel Metro is currently seeking a Part-Time Guest Services Representative for our upscale Boutique Hotel in Downtown London. Applicants must be professional, personable and must have a keen eye for details. Our team is expected to work in a fast paced environment, carry on conversation with guests from all over the world and work well with computers,...


  • London, Canada Hotel Metro Full time

    Hotel Metro is currently seeking a Part-Time Guest Services Representative for our upscale Boutique Hotel in Downtown London. Applicants must be professional, personable and must have a keen eye for details. Our team is expected to work in a fast paced environment, carry on conversation with guests from all over the world and work well with computers,...