Guest Service Agent
6 months ago
The **Four Points by Sheraton Hotel & Suites** **London**, with 180 modern guestrooms and suites, 15,000+ square feet of versatile meeting space, onsite Starbucks® Coffee and Bentley’s Lounge, is looking for an energetic Guest Service Agent to join our team.
**Responsibilities**
- Greets all guests that come into contact with Guest Relations ensuring that the guest name is used at all times.
- Checks guests in and out of the Property accurately and in a timely manner.
- Handles guest enquiries and provides information on local attractions and gives directions as required.
- Takes reservations as required in the absence of the Reservations Supervisor.
- Answers all telephone calls in a professional friendly manner.
- Equips the front desk at the commencement of each shift with the adequate stationary and forms.
- Records guest comments for the information of the Front Office Manager.
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
**Requirements**:
- **Must be able to work 35-40 hours per week. PART TIME HOURS NOT AVAILABLE**:
- **Available for all shifts; 7am-3pm, 3pm-11pm, 11pm-7am**:
- _**Must be located in the London, Ontario region.**_
- Proven experience as front desk representative, agent or relevant position is an asset
- Familiarity with office machines (e.g. fax, printer etc.)
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- Reliable transportation
- Available any day of the week including weekends and holidays
**Employee Perks**
- Associate room and food discounts to any Marriott hotel as well as significant friends and family rate discounts.
- Competitive Benefits Package
**Job Types**: Full-time, Permanent
Pay: From $17.50 per hour
Expected hours: No more than 40 per week
**Benefits**:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Weekends as needed
Supplemental pay types:
- Overtime pay
**Experience**:
- Hotel Front Desk: 1 year (required)
Work Location: In person
-
Guest Services Agent
6 months ago
London, Canada Homewood Suites by Hilton Full timeJob Overview: We are seeking a friendly and professional Guest Service Agent to join our team. As a Guest Service Agent, you will be the first point of contact for our guests and will provide exceptional customer service to ensure a positive experience during their stay. If you have excellent communication skills, enjoy working with people, and have a...
-
Guest Service Agent
7 months ago
London, Canada Four Points by Sheraton Hotel & Suites London ON Full timeThe **Four Points by Sheraton Hotel & Suites** **London**, with 180 modern guestrooms and suites, 15,000+ square feet of versatile meeting space, onsite Starbucks® Coffee and Bentley’s Lounge, is looking for an energetic Guest Service Agent to join our team. **Responsibilities** - Greets all guests that come into contact with Guest Relations ensuring...
-
Guest Service Agent
7 months ago
London, Canada Delta St John Full timeAt Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! _ - We understand what it takes to be a part of something great. We will encourage you to bring your true self to...
-
Hotel Guest Service Agent
6 months ago
London, Canada Diamond Canada Hospitality Full timeYou will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...
-
Guest Service Agent
6 months ago
London, Canada Holiday Inn & Suites London Full timeAn exciting opportunity to join the front office team at one of the busiest and best-loved hotels in London! Reporting to the Guest Services Manager, the Holiday Inn & Suites, London is recruiting for an organized, professional and outgoing individual to join us as a Front Desk Agent. Hotel Front Desk experience preferred. Some customer service experience...
-
Guest Services Agent/night Auditor
6 months ago
London, Canada Homewood Suites by Hilton Full timeJob Overview: **Duties**: - Greet and welcome guests in a friendly and professional manner - Assist guests with check-in and check-out procedures - Handle guest inquiries, requests, and complaints promptly and courteously - Provide information about hotel facilities, services, and local attractions - Operate phone systems and handle reservations - Maintain...
-
Guest Service Agent
6 months ago
London, Canada Sandman Hotel Group Full timeProud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...
-
Guest Service Manager
6 months ago
London, Canada NOA Hosptiality Full time'''Job Overview: We are seeking a friendly and customer-oriented Guest Service Agent to join our team. As a Guest Service Agent, you will be the first point of contact for our guests and play a crucial role in providing exceptional service and ensuring guest satisfaction. If you have a passion for hospitality and enjoy interacting with people from diverse...
-
Guest Service Agent
6 months ago
London, Canada DoubleTree by Hilton London Full timeThe DoubleTree by Hilton London is located in the heart of downtown London. This hotel is connected by a skywalk to the RBC place and is within a ten-minute walk away from the Covent Garden Market and Budweiser Gardens! The hotel has 323 rooms and suites, an onsite restaurant, a Starbucks, and 34,000 square feet in banquet and meeting spaces. This...
-
Part Time Hotel Guest Service Agent
3 months ago
London, Canada Holiday Inn & Suites London Full timeAn exciting opportunity to join the front office team at one of the busiest and best-loved hotels in London! Reporting to the Guest Services Manager, the Holiday Inn & Suites, London is recruiting for an organized, professional and outgoing individual to join us as a Front Desk Agent. Hotel Front Desk experience preferred. Some customer service experience...
-
Guest Service Agent
2 months ago
London, Canada Best Western Lamplighter Inn London Full timeResponsibilities: - Provide exceptional guest service and handle any guest inquiries or issues - Ensure efficient check-in/check-out processes - Handle cash and credit card transactions accurately and efficiently - Maintain a clean and organized work environment Qualifications: - Previous experience in a hospitality or customer service role - Strong...
-
Guest Service Agent
6 months ago
London, Canada Hotel Metro Full timeHotel Metro is currently seeking a Part-Time Guest Services Representative for our upscale Boutique Hotel in Downtown London. Applicants must be professional, personable and must have a keen eye for details. Our team is expected to work in a fast paced environment, carry on conversation with guests from all over the world and work well with computers,...
-
Guest Service Agent
6 months ago
London, Canada Hotel Metro Full timeHotel Metro is currently seeking a Part-Time Guest Services Representative for our upscale Boutique Hotel in Downtown London. Applicants must be professional, personable and must have a keen eye for details. Our team is expected to work in a fast paced environment, carry on conversation with guests from all over the world and work well with computers,...
-
Guest Service Agent
6 months ago
London, Canada Hotel Metro Full timeHotel Metro is currently seeking a Part-Time Guest Services Representative for our upscale Boutique Hotel in Downtown London. Applicants must be professional, personable and must have a keen eye for details. Our team is expected to work in a fast paced environment, carry on conversation with guests from all over the world and work well with computers,...
-
Guest Service Agent
6 months ago
London, Canada Hotel Metro Full timeHotel Metro is currently seeking a Part-Time Guest Services Representative for our upscale Boutique Hotel in Downtown London. Applicants must be professional, personable and must have a keen eye for details. Our team is expected to work in a fast paced environment, carry on conversation with guests from all over the world and work well with computers,...
-
Hotel Guest Service Agent
6 months ago
London, Canada Motel 6 London Full timeYou will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...
-
Hotel Guest Service Agent
7 months ago
London, Canada Motel 6 London Full timeYou will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...
-
Guest Service Agent
5 days ago
London, Canada DoubleTree by Hilton London Full timeThe DoubleTree by Hilton London is located in the heart of downtown London. This hotel is connected by a skywalk to the RBC place and is within a ten-minute walk away from the Covent Garden Market and Budweiser Gardens! The hotel has 323 rooms and suites, an onsite restaurant, a Starbucks, and 34,000 square feet in banquet and meeting spaces. This...
-
Life Insurance Agent and Commercial Insurance
6 months ago
London, Canada Miranda Efthimakis - Desjardins Insurance Agent Full time**Life Insurance Agent and Commercial Insurance Specialist - Desjardins Agent Team Member**: Location: London, ON Type: Full Time **Position Overview**: **Responsibilities**: - Utilize warm leads from our home, auto, and commercial client base to prospect for life insurance sales opportunities - Engage in networking groups to generate referrals and build...
-
Guest Services Agent
1 month ago
London, Canada Craft Property Group Full time**The Opportunity** The position may work out of two locations - 1235 Richmond St., London ON and 1635 Richmond St., London ON **The Company** Craft Property Group Inc. is a residential property management Company, committed to providing comprehensive and exceptional service to both homeowners and tenants across Southern Ontario. Based out of London, ON,...