B2b Sales Support Coordinator Bilingual

3 weeks ago

Laval, Canada Bureau en Gros Full time

: 1241950**Who we are*
As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.
If that’s you, let’s work, learn and grow together.
**We are building an inclusive and diverse team**
Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.
**Some of what you will do**
As the B2B Sales Coordinator, you will be responsible for providing support services to Business Development Mangers and Account Managers for accounts deemed strategic in scope on a regional or national level requiring coordination. Working in partnership with the sales team, you will assist with ordering process and verify shipping and on time delivery where required, and work with vendor partners to coordinate for production. You will support sales teams with communication to the sales team, store teams, and customers on projects, and to help ensure that customer service is a priority.
**Specifically, you will**:

- Collaborate with others and administers project requests from multiple contacts for digital and specialty print requirements.
- Assist the Business Development Managers and Account Managers with accounts that are at a regional or national level requiring help on ordering process, and shipping to multiple locations.
- Work with vendor partners and coordinate multiple projects.
- Partner with Territory Sales Managers to determine accounts that require administrative support from the B2B sales Coordinator.
- Ensure quotations match original order specifications and manage change requests.
- Ensure customer orders stay on track and arrive to customer’s destination when promised.
- Directly support strategic accounts (administration, logistics).

**Some of what you need**
- 1-2 Years experience in the graphic arts & printing industry with specific background in print
- College or technical school diploma in graphic arts or related discipline
- Understanding of steps involved in the printing process.
- Computer literacy-experience of using software programs routines.
- Knowledge of computer programs such as Microsoft office.
- Mathematical Skills-ability to understand basic and complex mathematical calculations.
- Curious
- Approachable
- Passionate
- Solution finder

**Some of what you will get**
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...

**Additional Information**
- This position is currently that of remote work due to the pandemic. The future status of work location will be determined in discussion with the hiring manager.
- This position will require extended periods of sitting. Conditions of the work environment are such that minor stress or physical discomfort may occur.
- You will be exposed to moderately disagreeable levels of noise generated by the ringing of the telephone and internal paging system.

LI-Remote
bringyourpassion
**Job** Business Services - Canada Retail
**Location(s)** CA-QC-Laval
**Other Locations** CA-QC-Laval
**Schedule** Full-time:
:
**Employment Statement

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