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Sales Coordinator

1 week ago

Laval, Quebec, Canada Turning Point Brands Canada Full time

Turning Point Brands Canada is seeking a sales coordinator to join our fast and emerging company in the cannabis accessory industry. This professional should be highly motivated, independent and a goal setting go-getter that has an entrepreneurial mind set. The sales coordinator will be the primary liaison between the sales team and marketing and also work closely with all departments across the organization. The ideal candidate will be able to clearly articulate their experience or examples of the below responsibilities:

Roles and responsibilities

Follow up with clients (using a script) in our ecosystem to help generate leads for sales repsLight researching and cold calling prospective clientsCommunicate scripted brand messages, product updates, and support additional SKU distribution opportunities to customersConduct surveys and discovery activities with customersLight maintenance of sales performance trackers (KPI Dashboard), and extract reports to support sales teamCoordinate account onboardingEntry of customers, orders, and replacement/substitution orders using fulfillment softwareEntry and coordination of sales return ordersSupport the execution of the sales calendar plan (Light research and participation in meetings)Follow up with order confirmations, and invoices to accounts

Skills and Qualifications

Good organizational, and time management skillsExperience in a sales support or administrative role is an assetFamiliar with EDI and/or other online order platforms and sales tools is an assetSome experience with Excel and PowerPointBilingual is an asset - French/English _________________________________________________________________________________________Turning Point Brands Canada est à la recherche d'un coordonnateur des ventes pour se joindre à notre entreprise émergente dans l'industrie des accessoires de cannabis. Ce professionnel doit être très motivé, indépendant et avoir l'esprit d'entreprise. Le coordonnateur des ventes sera le principal lien entre l'équipe des ventes et le marketing et travaillera également en étroite collaboration avec tous les services de l'organisation. Le candidat idéal devra être en mesure de présenter clairement son expérience ou des exemples des responsabilités ci-dessous :

Rôles et responsabilitésAssurer le suivi des clients (à l'aide d'un script) dans notre écosystème afin d'aider à générer des pistes pour les représentants des ventesEffectuer des recherches légères et des appels à froid auprès de clients potentielsCommuniquer aux clients des messages scénarisés sur la marque, des mises à jour de produits et soutenir les opportunités de distribution de SKU supplémentairesMener des enquêtes et des activités de découverte avec les clientsMaintenance légère des outils de suivi des performances de vente (tableau de bord KPI) et extraction de rapports pour soutenir l'équipe de venteCoordonner l'intégration des comptesSaisie des clients, des commandes et des commandes de remplacement/substitution à l'aide d'un logiciel d'exécution des commandesSaisie et coordination des commandes de retour de marchandisesSoutenir l'exécution du plan de calendrier des ventes (recherche de lumière et participation aux réunions)Assurer le suivi des confirmations de commandes et des factures aux comptes
Compétences et qualificationsBonne capacité d'organisation et de gestion du tempsExpérience dans un rôle de soutien aux ventes ou d'administration est un atoutUne bonne connaissance de l'EDI et/ou d'autres plateformes de commande en ligne et outils de vente est un atoutUne certaine expérience d'Excel et de PowerPointLe bilinguisme (français/anglais) est un atout

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