Bilingual Customer Service Representative
7 months ago
Holman is currently looking for a **Bilingual Client Service Representative (Internally: Client Administrator) **in our **Laval** location.
**What will you do?**
- Develop and maintain strong relationship with assigned client portfolio (all B2B)
- Responsible for the day-to-day management of client’s fleet
- Provide vehicle recommendations & place vehicle orders
- Provide rate quotes
- Manage license, cards & billing requests
- Update & maintain client profiles and policies
- Attend manufacturer presentations
- Work with client to strategically identify efficiencies through technological reporting
- Collaborate with the rest of the organization to deliver exceptional client service inside and out
**What are we looking for?**
- Post-secondary education is an asset
- French/English Bilingual
- 2-3 years B2B direct client service experience
- Proficiency in MS Office Suite
**What we offer?**
Benefits include competitive pay and bonus, health, dental and life insurance, 100% tuition reimbursement based on grade performance, Group RRSP, on the job training and development and much more.
**At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.**
- **Holman is a proud equal opportunities employer and we are committed to creating a welcoming, inclusive and barrier-free workplace. We are committed to providing accommodations to all applicants throughout the interview process, upon request, in all aspects of the selection process.**_
**Benefits**:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Wellness program
Schedule:
- Monday to Friday
Work Location: In person
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