CRM and Marketing Administrator

5 days ago

Aurora, Canada Environmental 360 Solutions Full time

**Company Overview**

Founded in 2018, Environmental 360 Solutions (E360S) is dedicated to becoming North America's leading and most trusted environmental management company. Growing through acquisition and organic growth, E360S provides environmental and waste management solutions to municipalities and commercial customers.

**Position Description**

Environmental 360 Solutions Ltd (e360s) is looking for a Customer Relationship Manager (CRM) and Marketing Administrator. We are looking for an individual who is a self-starter and who would like to work in a fast-paced and changing work environment.

**Position Responsibilities**

CRM Responsibilities:

- Manage and monitor data quality, data migrations, data integration, updates, and enhancements
- Building reports, and manage dashboards and workflows
- Training team members on the CRM Platform
- Assist in creation of long-term strategic goals for high data quality and appropriate data use
- Evaluate and configure CRM system and provide detailed end user documentation.
- Provide technical support to end users, diagnosing and resolving problems
- Work directly with the CRM vendor
- Carry out other related tasks as required

Marketing Responsibilities:

- Develop and maintain content and communications for marketing campaigns, activities and events
- Co-ordinate requirements for promotional material as defined by the management team
- Assist with copywriting, artwork, and web workflow for planned print and digital marketing communications
- Organize and manage events and associated campaigns such as seminars, user groups, marketing events, workshops and conferences
- Support the Management and Sales team by coordinating and collating content to support campaigns
- Execute marketing and event campaigns as defined by the management team
- Drive campaigns through various communication systems and tools
- Maintain up to date archives of all marketing files.
- Assist with content management upkeep including shared drives and content libraries.
- Evaluate ideas for marketing projects to assess feasibility and requirements in conjunction with the management team
- In conjunction with the Web Developer Manager, plan and implement social media and social proof campaigns for specific marketing goals.
- Research relevant sources for content, such as scientific publications, industry media and social media outlets.
- Keep up to date with best practices in writing for the web and social media.
- Keep up to date with industry specific trends and activities that are utilized to communicate with customers.
- Carry out other related tasks as required.
- Must collaborate with all facets of the e360s team

**Qualifications**
- University Degree
- 3+ Years CRM and Marketing Administration experience
- Strong communication, interpersonal, and customer service skills
- Experience managing reporting and dashboards for multiple cross-functional teams.
- Demonstrated proficiency in the use of data management tools.
- Familiarity with standard business, service, sales, and finance processes.
- Strong attention to detail with the ability to create accurate and timely documentation and input data.
- Ability to uphold compliance to sales policies and procedures.
- Self-starter with proven ability to multitask under mínimal supervision.
- Exceptional organizational skills with the ability to prioritize workloads to meet both internal and external deadlines.
- A strong team player who is comfortable working in a fast-paced environment.
- Advanced computer software skills including experience in MS Word, Excel, PowerPoint. Power BI.
- Demonstrated commitment to health, safety and sustainability.
- Strong English language skills (verbal and written) with the ability to express themselves in a concise fashion. French would be an asset.
- Experience in the waste or transportation industry is considered an asset.

**What We Offer**
- Competitive Wages
- Company Sponsored Benefits
- RRSP/DPSP Contributions
- Coaching and Mentorship

**How To Apply**
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified._

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Profit sharing
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Aurora, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (required)

**Experience**:

- CRM and Marketing Administration: 3 years (required)

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