Manager, Translation Services

6 months ago


Montréal, Canada Moneris Solutions Full time

**L'opportunité - Votre carrière à Moneris**:
En tant que gestionnaire du service de traduction, vous chapeauterez les processus de traduction de Moneris. Vous serez à la tête d’une équipe de traducteurs et traductrices, gérerez les demandes de traduction en fonction de leur échéance et assurerez la traduction vers le français ou l’anglais de contenu interne et externe.

**Emplacement**:Vous travaillerez à partir de notre bureau de Montréal dans un mode de travail hybride.

**Lien hiérarchique**:Vous relèverez du directeur des communications

**Vos responsabilités - Votre carrière à Moneris**:

- Encadrer l’équipe de traduction interne qui doit produire des traductions de qualité couvrant plusieurs sujets de différents niveaux de complexité en respectant les échéances (notamment des documents et numériques, des médias sociaux, des communications destinées au personnel, des projets, des événements de Moneris, des publicités, des scripts vidéo, du contenu pour l’intranet, du contenu du site Web de Moneris ainsi que des communications aux commerçants et commerçantes)
- Gérer la charge de travail, établir des attentes en matière de qualité et d’échéances, superviser les tâches de traduction et les attribuer aux membres de l’équipe de traduction, en plus de fournir de la rétroaction constructive et d’effectuer la gestion du rendement
- Être le point de contact principal pour les traductions de contenu sensible concernant l’entreprise ou les ressources humaines et les documents qui peuvent porter atteinte à la réputation ou être source de crises
- Collaborer avec l’équipe de la direction pour planifier et développer les outils et services de l’équipe de traduction, ainsi que gérer l’équipe et les tâches quotidiennes
- Mesurer le rendement, trouver des possibilités d’amélioration et mettre en place des stratégies visant à augmenter l’efficacité du service de traduction

**Votre profil - Votre carrière à Moneris**:

- De 3 à 5 années d’expérience en traduction
- De 4 à 5 années d’expérience dans un rôle de gestion
- Membre de l’OTTIAQ
- Bonne connaissance des outils d’aide à la traduction (expérience avec la suite Trados et SharePoint, un atout)
- Maîtrise de l’anglais et du français (lu, écrit et parlé)

**Vos avantages - Votre carrière à Moneris**:

- Programme de rémunération globale complet, incluant des primes, des avantages flexibles à partir du premier jour de travail et un CSS (Compte Soins de santé) ou un CDP (Compte de dépenses personnel), au choix
- REER avec contribution de l'employeur et régime de retraite à cotisations déterminées
- Programmes et ressources d'apprentissage et de perfectionnement, y compris un accès gratuit illimité à Coursera et programme d'aide à la formation
- Approche globale de votre bien-être, avec un programme d’aide aux employé(e)s pour vous et votre famille, accès à des soins médicaux virtuels en tout temps, événements de bien-être et culture de soutien au travail
- Environnement de travail accordant de l’importance à la diversité, à l’équité et à l’inclusion (DEI) par l’entremise de groupes d’inclusion des employé(e)s (GIE), de mentorat, de formations et d’ateliers liés à la DEI, d’événements informatifs, ainsi que de plusieurs ressources internes telles qu’un site Web et une infolettre sur la DEI
- Fermeture des bureaux pendant les Fêtes et congés personnels payés à l'échelle de l'entreprise (y compris les journées religieuses, personnelles et de bénévolat)

**Your Moneris Career - The Opportunity**:
As a Manager, Translation Services, you will develop and manage the execution of Moneris' translation services. You will lead a team of translators, manage translation assignments requests across the enterprise with several timelines, and support internal partners for translating internal and external content to French and English.

**Location**:You will be based in our Montreal office and will work in a hybrid model.

**Reporting Relationship**: You will report to the Director, Communications.

**Your Moneris Career - What you'll do**:

- Manage a team of in-house translators who produce high quality translations that encompass several topics and complexities, within set turnaround times (i.e. translations for print, digital, social media, employee communications, internal documentations, projects, Moneris events, advertisements and video scripts, intranet content, Moneris website, merchant communications).
- Manage team workload, set corporate expectations on quality, delivery times, assign and oversee translation tasks through review, constructive feedback and performance management
- Be the main contact for materially sensitive business translations relating to corporate issues, HR and other risks to reputation or crisis.
- Partner with Director on brainstorming, planning and development of translation services



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