Client Care Representative

4 months ago

Calgary, Canada Eco Medical Equipment Full time

**Our Purpose**

At ECO Medical Equipment, our purpose is to contribute to exceptional outcomes for clients who may be vulnerable or have complex healthcare needs. **We have been providing our clients with the right solutions and excellent service for over 40 years**. At ECO, our vision is to be Canada’s largest, most trusted, family-owned provider of homecare, mobility and accessibility solutions. Our team members are compassionate, dedicated, and customer-focused, and they are always looking for creative ways to improve our service.

At Eco, we are looking for motivated team members who thrive in a service-first environment. Our customers are always our priority, and they rely on our team members’ care, commitment, collaboration, and capabilities to improve their daily experiences. Join the ECO team as a Medical Sales Representative at our busy Calgary location and help us make a difference in the quality of our clients’ lives

**Your Contribution**

As a Client Care Representative, you will play a key role in providing professional customer service and sales relations with private clientele, 3rd party funding agencies and government authorized therapists. A day in the life of a Client Care Representative includes:

- Greet all walk-in clients in a friendly professional manner and assist them in finding the proper products that fit their needs or direct them to the appropriate department if they are looking for Accessibility or Service
- Organize showroom and maintain cleanliness
- Update pricing on equipment in the showroom
- Assist clients interested in rental equipment including educating them on how to use it
- Display respectful behavior at all times to employees, clients, managers and stakeholders
- Resolve client complaints and rebuild relationships to maintain long term clientele prior to escalating to a manager
- Collect payment for deposits and invoices before equipment is provided to client
- Provide support to Outside sales reps when required

**Your Qualifications**
- High School Diploma or Equivalency
- Experience in the home medical industry is considered an asset
- Knowledge and experience with Windward POS system is considered as asset
- Sales training considered an asset
- Patience, compassion and strong listening skills
- Willingness to learn and develop new skills
- Clear communication and a positive attitude
- Hard working and Punctual
- Criminal record check may be required

Applicants should be comfortable dealing with vulnerable people that have various special needs and be empathetic to their circumstances. Applicants must be compliant with public health and workplace safety regulations. Given the nature of this role, this compliance may require applicants to, among other things, be fully vaccinated against COVID-19 and able to provide satisfactory proof of vaccination.

**What we offer our employees**:
Benefits that include:

- Health & Dental
- Life Insurance
- Long Term Disability
- **Flexible Spending Account** (Health Care Spending, Group RRSP, Taxable Wellness, Tax-free savings and more options) **$300 per year for Single**, $600 per year for Family)
- Emergency Travel Assistance
- Employee Assistance Program
- Employee discounts that extends to family members
- **Perkopolis Membership that includes discounts for flights, hotels, entertainment, shopping, automotive and much more**:

- Continuous improvement towards adding more value to employee benefits
- **Vacation increases to three weeks on 3rd anniversary, four weeks on 9th anniversary and five weeks on 16th anniversary**:

- Long Service Recognition Program
- Ongoing training and development
- Rewarding career opportunities

**Our Commitment**
- Our commitment to you is to foster a culture of learning and development that will provide opportunities for you to use your creativity to leave your mark and make an impact.
- Our clients count on our team members to be there when they need them, and we recognize that by providing a robust compensation plan including group insurance, long service recognition, and an industry leading vacation allowance.
- You will have access to ongoing training and professional development as well as rewarding career opportunities.
- ECO is committed to an inclusive workplace. We are proud to be building a culture of acceptance, diversity, equity and inclusion where everyone can be successful.

**Are you ready for this exciting opportunity?**

Thank you for your interested in joining the ECO Medical Equipment team Successful applicants will be contacted.

**Job Types**: Full-time, Permanent

Pay: From $21.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

Work Location: In person

  • Client Care Representative

    6 months ago

    Calgary, Canada Eco Medical Equipment Full time

    **Our Purpose** At ECO Medical Equipment, our purpose is to contribute to exceptional outcomes for clients who may be vulnerable or have complex healthcare needs. **We have been providing our clients with the right solutions and excellent service for over 40 years**. At ECO, our vision is to be Canada’s largest, most trusted, family-owned provider of...

  • Client Care Representative

    6 months ago

    Calgary, Canada Handyman Connection of Calgary Full time

    **What You Will Receive** - Earn competitive pay depending on your skills, experience and availability - Work during traditional business hours, no weekends - Professional small office with a family friendly touch - Excellent training and support - Business casual attire atmosphere **Responsibilities** - Dedication to excellent customer service - Able to...

  • Client Care Representative for a Functional

    3 months ago

    Calgary, Canada Daylight Consulting ltd. Full time

    Our Integrative Wellness Center offers the best of Family Practice, Functional Medicine, and luxurious spa services to deliver holistic care to our clients. We are seeking a compassionate and client-focused **Client Care Representative** to ensure our clients receive the best care from their very first interaction. If you have experience working in a...

  • Client Care Representative

    3 months ago

    Calgary, Canada Immigrant Services Calgary Full time

    **About Us**: For over 40 years, Immigrant Services Calgary has been an integral part of the Calgary community, working to make a meaningful difference in the lives of newcomers. Through our work, we ensure families and individuals have the support they need to successfully begin a new chapter of their lives in Canada. We continually innovate in our work,...

  • Home-Based Insurance Client Care Representative

    6 days ago

    Calgary, Alberta, Canada Equitable CA Full time

    Are you looking for a career that offers a healthy work-life balance and opportunities for growth? Equitable CA is seeking a skilled Bilingual Client Care Representative to join our team. As a representative, you will be responsible for providing exceptional client service to internal and external clients, including answering incoming telephone calls and...

  • Client Services Representative

    3 months ago

    Calgary, Canada AGAT Laboratories Full time

    AGAT Laboratories is a full-service laboratory with locations across Canada. We are the most diversified laboratory in Canada. Our scientists are highly-skilled and specialized in the fields of biochemistry, chemistry, microbiology, geology, engineering and other specialty services. With a broad range of staff experience and state-of-the-art instrumentation,...

  • Client Services Representative

    1 month ago

    Calgary, Canada AGAT Laboratories Full time

    AGAT Laboratories is a full-service laboratory with locations across Canada. We are the most diversified laboratory in Canada. Our scientists are highly-skilled and specialized in the fields of biochemistry, chemistry, microbiology, geology, engineering and other specialty services. With a broad range of staff experience and state-of-the-art instrumentation,...

  • Client Services Representative

    3 months ago

    Calgary, Canada AGAT Laboratories Full time

    AGAT Laboratories is a full-service laboratory with locations across Canada. We are the most diversified laboratory in Canada. Our scientists are highly-skilled and specialized in the fields of biochemistry, chemistry, microbiology, geology, engineering and other specialty services. With a broad range of staff experience and state-of-the-art...

  • Part-time Client Care Coordinator

    4 months ago

    Calgary, Canada Concierge Care Calgary Full time

    **Looking For PART-TIME CLIENT CARE COORDINATOR** Concierge Care Calgary is a private home care company in Calgary, Alberta. Concierge Care Calgary was founded by healthcare professionals with over 50 years of experience. Our mission is to provide peace of mind for our vulnerable population and their families by helping them age gracefully in their own...

  • Client Care Representative, Veterinary Assistant, District Animal Hospital

    5 months ago

    Calgary, Canada VCA Canada Full time

    JOB DESCRIPTION Client Care Representative, Veterinary Assistant Location: Calgary, AB District Animal Hospital welcomes a dependable and caring Client Care Representative/Veterinary Assistant to join our team. This full-time opportunity includes a range of responsibilities that directly attributes to the efficient and effective daily operation...

  • Office Administrator/client Care

    4 months ago

    Calgary, Canada Handyman Connection of Calgary Full time

    **What You Will Receive** - Earn competitive pay depending on your skills, experience and availability - Work during traditional business hours, no weekends - Professional small office with a family friendly touch - Excellent training and support - Business casual attire atmosphere **Responsibilities** - Dedication to excellent customer service - Able to...

  • Client Service Representative

    3 months ago

    Calgary, Canada ATB Financial Full time

    At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID). Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care,...

  • Client Service Representative

    3 months ago

    Calgary, Canada ATB Financial Full time

    At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID). Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care,...

  • Client Service Representative

    3 months ago

    Calgary, Canada ATB Financial Full time

    At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID). Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care,...

  • Customer Care Representative

    3 months ago

    Calgary, Canada Waste Solutions Canada Full time

    Waste Solutions Canada is one of the largest independent management companies for waste and recycling services in Canada. Since 2019 we have been named to the Growth 500 List as well as the Globe and Mail Fastest Growing Companies in Canada. In 2021 we became Great Place to Work certified and received this certification consecutively for the last 4...

  • Customer Care Representative

    4 months ago

    Calgary, Canada Bumper to Bumper Full time

    We are looking for someone seeking exciting new opportunities as a Customer Care Representative for our thriving team. The successful person will be an energetic, customer focused, self-starter who has experience in the automotive aftermarket parts industry. What we can offer you: - A competitive salary - Comprehensive benefits and employee assistance...

  • Client Services Representative

    6 months ago

    Calgary, Canada AGAT Laboratories Full time

    AGAT Laboratories is a full-service laboratory with locations across Canada. We are the most diversified laboratory in Canada. Our scientists are highly-skilled and specialized in the fields of biochemistry, chemistry, microbiology, geology, engineering and other specialty services. With a broad range of staff experience and state-of-the-art instrumentation,...

  • Personal Care Specialist

    7 days ago

    Calgary, Alberta, Canada Care Full time

    Job Title: Personal Care Specialist - Elderly SupportWe are seeking a compassionate and experienced Personal Care Specialist to join our team at Care. As a trusted caregiver, you will provide top-notch support to elderly individuals in their homes, ensuring they maintain their independence and dignity.About the Role:In this role, you will be responsible for...

  • Personal Care Assistant

    1 month ago

    Calgary, Canada Thriving Care Full time

    **Job Summary** **Duties** - Assist clients with daily living activities, including bathing, dressing, grooming, and mobility support. - Provide companionship and emotional support to enhance the well-being of clients. - Prepare nutritious meals according to dietary restrictions and preferences. - Administer medications as prescribed and monitor clients for...

  • Customer Care Representative

    1 month ago

    Calgary, Canada Kuehne+Nagel Full time

    Customer Care Representative - Customs & BrokerageCalgary, Alberta, Canada | Weitere Stellenangebote | Vollzeit | req119856Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Calgary, Alberta site, is looking for a new Customer Care Representative to join our Customs team.  Your...