Client Service Representative
1 month ago
At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).
Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:
Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.
Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
- About the role**This role requires Tuesday to Saturday shifts on regular basis and Wed evening on a rotating basis**
**This role is based out of the Sunridge branch, but on occasion may be required to travel to neighbouring branches.
As ATB’s next Client Service Representative, you are responsible for providing face-to-face core transactional banking services to ATB clients. This involves providing professional and efficient client service by identifying client needs and matching them with the right products, solutions and experts.
- Accountabilities- Deepening relationships with our clients by having conversations to understand their needs and how we can help them reach their goals
- Transforming the client experience by introducing our clients to experts and educating them on our digital tools and resources
- Maintaining and building client relationships by providing optimum customer service
- Developing and building internal partner relationships with other ATB departments, supporting branch operations to meet customer service requirements and to assist with resolving issues or concerns
- Following tactical service routines, best practice processes and procedures on all administrative and operational activities within the branch
- Processing cash and clearing transactions, abiding by current policies
- Actively participating in branch team meetings
- Providing assistance and coaching to other CSR's, as required
- Ensure branch assets are properly safeguarded and that premises and equipment are maintained and that collateral documents are properly controlled
- Taking responsibility for personal development plan; schedule meeting with manager to discuss development plan
- Skills, experience & requirementsSuccess at the branch level means:
- You are a creative team player who is flexible, cooperative and demonstrates a desire to work within a team
- You demonstrate an ability to deal with change, make decisions and implement creative solutions
- Have successfully completed Grade 12, preferably supplemented by post-secondary business courses
- Have a demonstrated ability to work with numbers
- Customer service and/or sales experience is required
- Knowledge of personal lending services and products is desired
- Preference will be given to applicants with previous banking experience
Don’t meet all the requirements on the list?
We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Progressive Aboriginal Relations program created by the Canadian Council for Aboriginal Business.
What happens next?
Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.
-
Client Services Representative
1 month ago
Calgary, Alberta, Canada AGAT Laboratories Full timeJob Title: Client Services RepresentativeAGAT Laboratories is a leading provider of geotechnical services, with a strong presence in Canada. We are seeking a highly skilled Client Services Representative to join our Geotechnical Division in Calgary.Job Summary:The successful candidate will be responsible for providing exceptional customer service to our...
-
Client Services Representative
4 weeks ago
Calgary, Alberta, Canada AGAT Laboratories Full timeJob Title: Client Services RepresentativeAGAT Laboratories is a leading provider of geotechnical services, with a strong presence in Canada. We are seeking a highly skilled Client Services Representative to join our Geotechnical Division in Calgary.Job Summary:The successful candidate will be responsible for providing exceptional customer service to our...
-
Client Services Representative
2 months ago
Calgary, Alberta, Canada AGAT Laboratories Full timeJob Title: Client Services RepresentativeAGAT Laboratories is a leading provider of geotechnical services, with a strong presence in Canada. We are seeking a highly skilled Client Services Representative to join our Geotechnical Division in Calgary.Job Summary:The successful candidate will be responsible for providing exceptional customer service to our...
-
Client Services Representative
2 months ago
Calgary, Alberta, Canada AGAT Laboratories Full timeJob Title: Client Services RepresentativeAGAT Laboratories is a leading provider of geotechnical services, with a strong presence in Canada. We are seeking a highly skilled Client Services Representative to join our Geotechnical Division in Calgary.Job Summary:The successful candidate will be responsible for providing exceptional customer service to our...
-
Client Services Representative
3 weeks ago
Calgary, Alberta, Canada AGAT Laboratories Full timeJob Title: Client Services RepresentativeAGAT Laboratories is a leading provider of laboratory services in Canada, with a strong presence in the geotechnical industry. We are seeking a highly skilled and experienced Client Services Representative to join our team in Calgary.Job Summary:The successful candidate will be responsible for providing exceptional...
-
Client Services Representative
2 months ago
Calgary, Canada AGAT Laboratories Full timeAGAT Laboratories is a full-service laboratory with locations across Canada. We are the most diversified laboratory in Canada. Our scientists are highly-skilled and specialized in the fields of biochemistry, chemistry, microbiology, geology, engineering and other specialty services. With a broad range of staff experience and state-of-the-art instrumentation,...
-
Client Service Representative
3 weeks ago
Calgary, Alberta, Canada Zigbee Technology Solutions Ltd. Full timeJob Title: Client Support RepresentativeZigbee Technology Solutions Ltd. is seeking a skilled Client Support Representative to join our team.Key Responsibilities:Provide technical support to clients via phone, email, or in-personAssist clients with computer-related issues, including hardware and software troubleshootingCollaborate with internal teams to...
-
Client Service Representative
3 weeks ago
Calgary, Alberta, Canada Talbots Full timeAbout the Role:Talbots is seeking a highly motivated and customer-focused Client Service Representative to join our team. As a Client Service Representative, you will be responsible for creating a culture of hospitality through exceptional customer experiences and building enduring relationships both internally and externally.Key Responsibilities:Support all...
-
Client Services Representative
2 months ago
Calgary, Canada AGAT Laboratories Full timeAGAT Laboratories is a full-service laboratory with locations across Canada. We are the most diversified laboratory in Canada. Our scientists are highly-skilled and specialized in the fields of biochemistry, chemistry, microbiology, geology, engineering and other specialty services. With a broad range of staff experience and state-of-the-art...
-
Claims Client Service Representative
2 months ago
Calgary, Alberta, Canada Co-operators Full timeJob Title: Claims Client Service RepresentativeAt Co-operators, we're committed to delivering exceptional claims experiences for our clients. As a Claims Client Service Representative, you'll play a critical role in achieving this goal.Key Responsibilities:Provide exceptional client service in accordance with our claims service and quality standards.Respond...
-
Claims Client Service Representative
2 months ago
Calgary, Alberta, Canada Co-operators Full timeJob Title: Claims Client Service RepresentativeAt Co-operators, we're committed to delivering exceptional claims experiences for our clients. As a Claims Client Service Representative, you'll play a critical role in achieving this goal.Key Responsibilities:Provide exceptional client service in accordance with our claims service and quality standards.Respond...
-
Client Service Representative
2 weeks ago
Calgary, Canada Olympia Trust Company Full timeJob SummaryA Client Service Representative’s primary responsibility is to act as first point of contact for all general inbound client inquiries through the phone. Responsibilities include taking the time to listening to clients and seek an understanding of their diverse needs while ensuring to deliver optimal solutions. CSRs liaise between clients and...
-
Client Service Representative
2 months ago
Calgary, Canada Olympia Trust Company Full time**Job Summary** A Client Service Representative’s primary responsibility is to act as first point of contact for all general inbound client inquiries through the phone. Responsibilities include taking the time to listening to clients and seek an understanding of their diverse needs while ensuring to deliver optimal solutions. CSRs liaise between clients...
-
Client Service Representative
2 months ago
Calgary, Canada ATB Financial Full timeAt ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID). Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care,...
-
Client Service Representative
2 months ago
Calgary, Canada ATB Financial Full timeAt ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID). Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care,...
-
Client Service Representative
2 weeks ago
Calgary, Canada Olympia Trust Company Full timeJob SummaryA Client Service Representative’s primary responsibility is to act as first point of contact for all general inbound client inquiries through the phone. Responsibilities include taking the time to listening to clients and seek an understanding of their diverse needs while ensuring to deliver optimal solutions. CSRs liaise between clients and...
-
Client Services Representative
5 months ago
Calgary, Canada AGAT Laboratories Full timeAGAT Laboratories is a full-service laboratory with locations across Canada. We are the most diversified laboratory in Canada. Our scientists are highly-skilled and specialized in the fields of biochemistry, chemistry, microbiology, geology, engineering and other specialty services. With a broad range of staff experience and state-of-the-art instrumentation,...
-
Client Service Representative
5 months ago
Calgary, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
2 weeks ago
Calgary, AB, Canada Olympia Trust Company Full timeJob SummaryA Client Service Representative’s primary responsibility is to act as first point of contact for all general inbound client inquiries through the phone. Responsibilities include taking the time to listening to clients and seek an understanding of their diverse needs while ensuring to deliver optimal solutions. CSRs liaise between clients and...
-
Client Service Representative
2 weeks ago
Calgary, AB, Canada Olympia Trust Company Full timeJob SummaryA Client Service Representative’s primary responsibility is to act as first point of contact for all general inbound client inquiries through the phone. Responsibilities include taking the time to listening to clients and seek an understanding of their diverse needs while ensuring to deliver optimal solutions. CSRs liaise between clients and...
