Client Care Representative, Veterinary Assistant, District Animal Hospital

5 months ago


Calgary, Canada VCA Canada Full time
JOB DESCRIPTION

Client Care Representative, Veterinary Assistant

Location: Calgary, AB

District Animal Hospital welcomes a dependable and caring Client Care Representative/Veterinary Assistant to join our team. This full-time opportunity includes a range of responsibilities that directly attributes to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for, and appreciated

Key responsibilities and attributes in your role as CCR/Technologist Assistant include:

Assist veterinary staff with various tasks and treatments

Create a warm and welcoming environment for our patient and pet parents

Create a positive, low-stress atmosphere for our clients and patients

General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas

Compassion and nurturing attitude

Ability to remain calm in stressful situations and to adapt to changing situations

Efficient in carrying out assignments independently

Takes initiative to complete tasks throughout the day

Veterinary Assistant (VA) or Veterinary Office Assistant (VOA) program certificate is an asset

Additional responsibilities include:

Ability to answer a multiline phone system and track and book appointments effectively

Placing outbound calls to pet parents for follow-up and future appointment bookings

Respond and manage email correspondence; clients, referring veterinarians & internal office messages

Admitting and discharging pet patients

Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments

Scheduling appointments

Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment

Strong organizational skills

Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments

Previous customer service or front desk experience in hospitality, retail, or veterinary medicine is required.

 What VCA Canada Offers

Join our team, and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you

RRSP Employer 5% Match Program Saving for your future just got easier

A caring culture of Wellness and Appreciation

Competitive wages and benefits

Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)

Annual uniform allowance

Exceptional career development: there is room to grow here

Referral Bonus Rewards

Opportunities to give back to your community through VCA initiatives

Generous personal pet care discounts

And extra perks like shopping discounts and cool wellness apps



  • Calgary, Canada VCA Animal Hospitals Full time

    **Veterinary Technician Assistant** **Calgary, AB** **VCA Canada District Animal Hospital** is currently welcoming a full time, dependable and caring Veterinary Technician Assistant to join our hospital. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire...


  • Calgary, Canada VCA Animal Hospitals Full time

    **Veterinary Reception, Client Care** **Location: Calgary, AB** **Riverbend Animal Hospital **is currently welcoming a full time, Client Care representative to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will...


  • Calgary, Canada VCA Animal Hospitals Full time

    **Veterinary Reception, Client Care**: **Calgary, AB** **Calgary Animal Referral & Emergency Centre (CARE)** is currently welcoming a full-time **Veterinary Reception, Client Care **to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital....


  • Calgary, Canada VCA Animal Hospitals Full time

    **Client Care, Veterinary Reception**: **Location: Calgary, AB**: Marda Loop Veterinary Centre is currently welcoming a full-time, experienced Client Care, Veterinary Reception representative to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire...


  • Calgary, Canada VCA Animal Hospitals Full time

    **Client Care, Veterinary Assistant**: **Location: Calgary, AB**: **Shawnessy South Animal Hospital i**s currently welcoming a full-time Client Care, Veterinary Assistant to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this...


  • Calgary, Canada Bowness Animal Hospital Full time

    Bowness Animal Hospital is currently recruiting for a dependable and confident Part time Reception/Assistant to join our clinic. If you would like the opportunity to fully utilize your skills in a supportive environment then look no further! You must be organized and efficient with the ability to multi-task, and have a genuine interest in working with people...


  • Calgary, Canada VCA Animal Hospitals Full time

    **Veterinary Reception, Client Care**: **Location: Calgary, AB**: **Dalhousie Varsity Animal Hospital** is currently welcoming a full time, Client Care Coordinator to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you...


  • Calgary, Canada Sanctuary Veterinary Hospital Full time

    We are looking for an outgoing, compassionate Full-time Veterinary Technician Assistant/ Receptionist for our growing veterinary practice in NW Calgary. We are a small and exotic animal hospital that provides veterinary services for dogs, cats, rabbits, ferrets and guinea pigs with a supportive team environment which is focused on the well being and...


  • Calgary, Canada Silverado Veterinary Hospital Full time

    Silverado Veterinary Hospital is wanting to expand our team with another Veterinary Receptionist to our team. This privately owned hospital has been in operation for 11 years and works to provide a complete spectrum of veterinary care to the surrounding communities The Silverado team is looking for a motivated, organized, and driven individual who excels in...


  • Calgary, Canada Beddington Trail Animal Hospital Full time

    Beddington Trail Animal Hospital is seeking a part-time veterinary assistant/receptionist(s) to join our team. If you have a passion and common interest for animals, this is an excellent opportunity to start in the veterinary industry. Responsibilities include patient care, assisting veterinarians and technicians, setting up for procedures, and maintaining a...


  • Calgary, Canada VCA Animal Hospitals Full time

    **Veterinary Reception, Client Care**: **Location: Calgary, AB**: Horizon Veterinary Group is currently welcoming a casual Veterinary Reception, Client Care to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will...


  • Calgary, Canada VCA Animal Hospitals Full time

    **Overnight Veterinary Assistant/Receptionist**: **Location: Calgary, AB**: **Part-time Fixed-term Position**: **Calgary North Animal Hospital 24-hour Emergency Service** is hiring a part-time, fixed-term overnight **Tech Assistant/Receptionist** to join our fun and motivated team of professional pet health caregivers! This is a position that offers the...


  • Calgary, Canada VCA Animal Hospitals Full time

    **Veterinary Reception, Client Care**: **Location**:Remote from Calgary or Edmonton Vets to Go is currently welcoming a full time, Client Care representative to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will...


  • Calgary, Canada VCA Animal Hospitals Full time

    **Veterinary Reception, Client Care**: **Calgary, AB** **Shawnessy South Animal Hospital** is currently welcoming a full-time **Veterinary Reception, Client Care **to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you...


  • Calgary, Canada VCA Animal Hospitals Full time

    **Veterinary Assistant**: **Location: Calgary, AB**: **Dalhousie Varsity Animal Hospital** is hiring a full-time **Veterinary Assistant** to join their team. **Your role will be**: - Assisting Veterinarians and Technicians with various tasks and treatment of pet patients - Providing compassionate care duties including feeding and walking patients -...


  • Calgary, Canada Canadian Animal Task Force Full time

    **VETERINARY HOSPITAL MANAGER (full-time, onsite)** **About Us** To fulfill our Vision, we need the best people doing their best work. If this sounds like you, then we'd love to chat! **Position Summary** We are seeking an experienced Veterinary Hospital Manager to join our team. In this role, you will be responsible for managing a veterinary hospital in...


  • Calgary, Canada Copperfield Veterinary Hospital Full time

    Require full/part time experienced Veterinary assistant for animal hospital in S.E. Calgary. We are seeking a friendly, enthusiastic and customer service driven person to join our team of veterinarians and excellent support staff. We are an independent practice and team members are offered pet discounts and benefits. Clinic is open weekdays from 9am to...


  • Calgary, Canada Copperfield Veterinary Hospital Full time

    Require full/part time experienced Veterinary assistant for animal hospital in S.E. Calgary. We are seeking a friendly, enthusiastic and customer service driven person to join our team of veterinarians and excellent support staff. We are an independent practice and team members are offered pet discounts and benefits. Clinic is open weekdays from 9am to...


  • Calgary, Canada creekside veterinary hospital Full time

    Job description love to help animals and want to work in a clinic? Small animal practice in NW, Calgary is seeking Part Time veterinary assistant/ Office Manager who is a hardworking and compassionate individual to join our progressive small animal practice. The position would be ideal for anyone who has some experience and to learn more about the...


  • Calgary, Canada VCA Animal Hospitals Full time

    Veterinary Assistant Location: Calgary, AB Dalhousie Varsity Animal Hospital is hiring a full-time Veterinary Assistant to join their team. Your role will be: Assisting Veterinarians and Technicians with various tasks and treatment of pet patients Providing compassionate care duties including feeding and walking patients Technical skills...