Client Services Representative
7 days ago
AGAT Laboratories is a full-service laboratory with locations across Canada. We are the most diversified laboratory in Canada. Our scientists are highly-skilled and specialized in the fields of biochemistry, chemistry, microbiology, geology, engineering and other specialty services. With a broad range of staff experience and state-of-the-art instrumentation, we provide cross-analytical solutions for the Environmental, Energy, Geotechnical, Mining, Transportation, Industrial, Agri-food and Life Sciences sectors.
Summary
AGAT Laboratories is currently looking for a Client Services Representative (CSR) to join our Geotechnical Division based out of our Calgary location. This role will provide clients with technical information based on their needs and administer an overall positive client experience. Additionally, the Geotechnical Client Service Representative will help to bridge the gap between clients and geotechnical teams, ensuring smooth communication and service delivery.
The successful candidate will require a patient, stable work style and consistency on repetitive tasks, with the demands of managing a large number of tasks in a fast-paced environment. Along with traits of being cooperative, agreeable with sympathetic listening skills, one who gets along with both members of the team and clients and enjoys being helpful.
In this role one will require a focus on customer service with attention to details, handling large number of tasks and issues with better-than-average accuracy, careful attention to quality, steady fast-paced with comfort working under pressure and an inclination to work under explicitly defined process. This position is an integral part of providing “Service Beyond Analysis.”
Duties:
We offer exceptional competitive benefits package, including but not limited to: Dental Care Extended Health Care Vision Care Vacation and Flex/sick time Employee Assistance Program Long Term Disability Life Coverage
AGAT Laboratories would like to thank all applicants; however only candidates selected for interviews will be contacted.
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