Receptionist / Administrative Assistant
6 months ago
Plaza Kia, part of the Plaza Auto group, is looking for an enthusiastic Receptionist/ Administrator to join the team.
In this key role, you will be the first point of contact with customers in person and by telephone and must represent the dealership in a professional and friendly manner at all times.
Qualifications:
- Excellent communication skills and phone etiquette.
- Experience operating a multi-line telephone system.
- Ability to work efficiently in a demanding, fast-paced environment.
- Organization, Multi-Tasking Skills, and attention to detail.
- Customer-friendly attitude when greeting customers.
- Strong knowledge of Word, Excel, and Google Suite.
- CDK Experience is an asset.
- High school diploma or equivalent.
Essential Duties:
(Includes the following, other duties may be assigned.)
- Operating a multi-line telephone system to transfer all incoming calls to the appropriate individual/department courteously and professionally.
- Greeting customers and directing them to the appropriate person/department
- Stocking in vehicles, assigning stock numbers, updating registers, creating dockets, and posting into 180 and CDK as directed.
- Licensing of new and pre-owned vehicles
- Maintaining a professional appearance, and a neat work and waiting area.
Qualifications:
- Previous experience as a receptionist or in a similar role is preferred
- Knowledge of dealership procedures is a plus
- Proficiency in using Google Suite or similar software for scheduling and documentation
- Excellent communication skills, both verbal and written
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Friendly and professional demeanor
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be added, deleted, or modified at any time at the discretion of management.
Rate of Pay will be determined by experience.
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