Centennial Success Advisor, School of Community and

3 weeks ago

Scarborough, Canada Centennial College Full time

Job Number:
- J0723-0259- Job Title:
- Centennial Success Advisor- Job Type:
- Temp FT, Support- Bargaining Unit:
- FT Support- School/Department:
- Academic- Campus/Location:
- Progress Campus- Pay Range:
- $36.19 - $41.94/Hour- Pay Band:
- Support I- Hours/Week:
- 35- Shift Schedule:
- 8:30 AM to 4:30PM, evening shift(s) and occasional weekends will be required- Date Posted:
- July 5, 2023- Closing Date:
- July 12, 2023**Contract Dates: August 2023 to June 2024**

We also recognize that Centennial is situated on the Treaty Lands of the Mississaugas of the Credit First Nation and pay tribute to their legacy as well as that of all First Peoples that have been and remain present here in Toronto. We recognize that First Peoples come from sovereign Nations and that part of understanding our responsibilities of residing on this territory are understanding the true history, circumstances and legacy of the Treaties signed here (such as the Toronto Purchase, Robinson-Huron Treaty and Williams Treaties) and including pre-contact Treaties and Agreements between sovereign Nations and that all peoples in this area are therefore Treaty people with obligations and responsibilities to all our relations.

**Position Summary**
Reporting to the Academic Chair and with a functional relationship to Student Life (via the Manager, Student Advising), the Centennial Success Advisor plays a pivotal role in facilitating students’ academic, personal, and social development as they transition in, through and beyond the College. As the connection hub, the Centennial Success Advisor fosters positive relationships with, and a sense of community among students they are responsible for. From this foundation, the Centennial Success Advisor provides timely information to students about learning opportunities and administrative requirements throughout the College. Further, the Centennial Success Advisor supports students’ holistic success through active and frequent monitoring of progress toward credential completion, which involves reaching out to students who appear to be struggling, coaching them towards solutions while connecting them with appropriate resources (from workshops to specific services or co-curricular opportunities). Given this breadth of scope, the Advisor must be adept at evaluating data and dealing with highly complex and sensitive situations in an independent and comprehensive manner.

**Responsibilities**
- Proactively engage in activities that promote student engagement, student retention, and academic success
- Provide advice, support, and coaching tailored to students’ unique circumstances, ranging from coaching conversations with students experiencing academic or personal challenges to positive reinforcement for students who appear to be doing well
- Establish collaborative relationships with College partners (e.g., student cohorts, Peer Mentors, Learning Strategists, Faculty members and other college Advisors) as part of a coordinated roadmap for student success
- As part of the service model, offer one-on-one coaching appointments or group sessions for students’ holistic success; this includes development of session/workshop content, supporting materials, and activities, through to delivery and assessment
- Identify and/or predict potential barriers a student may experience and provide necessary coaching, particularly for students with concerning identifiers (e.g., academic probation, late start, infrequent attendance patterns, out of character behaviour, etc.)
- Nurture respectful and trusting relationships with students that are based on shared expectations; must provide a safe and welcoming space that promotes trust and engagement for diverse persons
- Employs developmental, intrusive, and/or appreciative approaches to guide and empower students in constructing plans to overcome challenges (e.g., conflicts, personal obligations, program fit) and take advantage of opportunities (e.g., curricular and co-curricular), towards building their career capacity and achieving their goals
- Actively participate in student community activities throughout the year at all campuses (e.g., orientation, recruitment fairs, convocation, and engagement weeks)
- Accurately maintain detailed summary notes in a centralized database to support a case management approach and to ensure seamless flow of relevant information to other key internal partners
- Analyze data and statistics related to student success and retention trends for the purposes of identifying and developing targeted interventions; collect and evaluate assessment data (e.g., workshops, cohort trends, etc.) and effectively communicate findings to retention teams

**Qualifications/Experience**
- Minimum 3 years related practical experience advising students or clients in a postsecondary educational setting or related environment (e.g., social services, public service, etc.). Related practical experience must include independently assessing student/client barriers

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