Assistant Dispatcher

6 months ago


Vancouver, Canada Drake Towing Full time

**About us**

We are a professional towing company with 45 years of experience and we provide premier towing services to the Vancouver area that includes specialized transport for high value automobiles, reliable roadside assistance, local towing, accident towing, as well as private property towing. We focus on professionalism, integrity and exceptional customer care.

Our work environment includes:

- Casual work attire
- On-the-job training
- Safe work environment

Overview:
**Responsibilities**:

- Receiving and printing all calls on various dispatch portals
- Communicate effectively with drivers, staff, customers, and internal teams
- Utilize towing programs/online systems as well as Microsoft Office
- Printing ICBC tow requests and processing tow outs from our yard
- Provide ETAs and other information to all customers
- Keeping all roadside services Portals updated in real time
- Assisting the dispatcher with all aspects of call management
- Organize incoming storage units in the yard
- Assist accounting with ICBC and other billing, following up on POs
- Sells our services

**Experience**:

- 1+ year of previous experience in an assistant or dispatching role, preferably in a towing or trucking environment
- Tow Truck or Flatbed Driving experience a huge asset
- Class 5 drivers licence
- Proficiency in using Towbook or similar transportation management systems
- Proficient in Microsoft Office programs
- Strong understanding of Vancouver and Towing or transportation industry
- Excellent phone systems knowledge for effective communication
- Ability to analyze data and make informed decisions to optimize logistics

Pay: $19.00-$22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Vancouver, BC V5L 5C3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- towing or trucking: 1 year (preferred)
- assistant dispatcher: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person


  • Assistant Dispatcher

    3 months ago


    Vancouver, Canada Drake Towing Full time

    **About us** We are a professional towing company with 45 years of experience and we provide premier towing services to the Vancouver area that includes specialized transport for high value automobiles, reliable roadside assistance, local towing, accident towing, as well as private property towing. We focus on professionalism, integrity and exceptional...

  • Dispatcher

    6 months ago


    Vancouver, Canada Reid Brothers Plumbing & Heating Ltd. Full time

    **Job Title: Dispatcher** **Company: Reid Brothers Plumbing and Heating** **Location: 1636 West 75th Ave, Vancouver, BC** **About Us**: Reid Brothers Plumbing and Heating is a family-owned and operated company that has been serving the Vancouver, Richmond & south surrey communities with top-notch plumbing and heating services for over 50 years. We pride...

  • Dispatcher

    6 months ago


    Vancouver, Canada Gitxsan Safety Services Full time

    **DISPATCHER (Remote Position)** This position requires a positive, people-oriented, team player who consistently demonstrates a commitment to GSS’s goal of building a healthy Gitxsan community and local economy. **Duties and Responsibilities** - Dispatch is responsible for receiving calls for GSS services and deploying personnel to project locations,...

  • Dispatch Agent

    7 months ago


    Vancouver, Canada GAT Airline Ground Support Full time

    Must be able to work a minimum of 25 hours per week. - Previous Dispatch experience is preferred. Dispatcher Passenger Assistance **Reports To**: Supervisor Passenger Assistance (PAA) Summary This position is responsible for ensuring special service requests are dispatched to the appropriate service agent to pick-up and deliver passengers to the...

  • Dispatch Dispatcher

    6 months ago


    North Vancouver, Canada Northland Properties Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Dispatcher

    7 months ago


    Vancouver, Canada West Coast Reduction Full time

    Based at our Vancouver location near Venables Street and Clark Drive, the Dispatcher primarily responsible for supporting the Fleet Dispatch Foreman in ensuring that the Fleet & Transportation department is running smoothly and efficiently. Working directly with Drivers, Key Bulk Accounts, Redux Services Team Members and the Vancouver Truck Shop, this role...


  • Vancouver, Canada Reid Brothers Plumbing & Heating Ltd. Full time

    **Job Title: Dispatcher** **Company: Reid Brothers Plumbing and Heating** **Location: 1636 West 75th Ave, Vancouver, BC** **About Us**: Reid Brothers Plumbing and Heating is a family-owned and operated company that has been serving the Vancouver, Richmond & south surrey communities with top-notch plumbing and heating services for over 50 years. We pride...

  • Dispatcher

    6 months ago


    Vancouver, Canada Drake Towing Full time

    **About us** We are a professional towing company with 45 years of experiance and we provide premier towing services to the Vancouver area that includes specialized transport for high value automobiles, reliable roadside assistance, local towing, accident towing, as well as private property towing. We focus on professionalism, integrity and exceptional...


  • Vancouver, Canada Downtown Vancouver Business Improvement Association Full time

    Downtown Van is a non-profit organization that represents 8,000 businesses and property owners in the central 90-block area of Vancouver’s downtown core. Supporting our members and striving to ensure our district is a vibrant, economically strong, safe and clean community is what drives us. As the Community Safety Coordinator, you will play a vital role in...

  • Dispatcher Trainee

    6 months ago


    Vancouver, Canada Drake Towing Full time

    **About us** We are a professional towing company with 45 years of experience and we provide premier towing services to the Vancouver area that includes specialized transport for high value automobiles, reliable roadside assistance, local towing, accident towing, as well as private property towing. We focus on professionalism, integrity and exceptional...


  • Vancouver, Canada Aries Security Ltd Full time

    **Job Summary**: As a Dispatcher/Customer Service professional at our security guard company, you will serve as a central point of communication between clients, security personnel, and internal departments. **Responsibilities**: Assign and deploy security guards to client locations based on schedules, client needs, and operational priorities. Maintain and...


  • Vancouver, Canada Star Limousine Service Ltd. Full time

    Our well established limousine company located in Vancouver is looking for a dispatcher for full or part time. This position is fast-paced and will involve coordinating with drivers, entering reservations, taking phone calls from clients, affiliates, drivers etc. - Maintain accurate records of all transportation activities in the department. - Provide...


  • Vancouver, Canada Somatic MEP Full time

    **Job Summary** **Duties**: - Manage incoming service requests through multi-line phone systems, ensuring prompt, professional, and courteous responses. - Schedule and dispatch HVAC service technicians to job sites based on priority, location, and technician availability. - Utilize service management software to track work orders, update service records,...


  • Vancouver, Canada On Side Restoration Full time

    Is Tetris your favourite game? If you’re fascinated by mastering a challenge with a ridiculous number of moving parts and you may have actually herded cats before, then you need to read the Dispatching job below! The Job - Dispatcher Dispatchers play an integral role in keeping customer satisfaction high by maintaining a professional and empathetic...


  • North Vancouver, Canada Seaspan ULC Full time

    The Vessel Dispatch Coordinator II allocates and dispatches local tug operations and charter boats as required to handle daily customer orders. The role ensures that all tugs are utilized in the most cost-effective manner based on fleet and crew capabilities, crew change schedules, timing, location, availability of tugs and customer requirements. A...


  • Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...


  • Vancouver, Canada RSM US LLP Full time

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...

  • Clerk Iii

    3 months ago


    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:42262 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and...


  • North Vancouver, Canada Mitchell's Towing Ltd. Full time

    Do you want to work half the year and still get paid the same? Would you like to work for a company at the leading edge of technology? Mitchell's Towing is looking for a customer service-oriented, well-mannered and reliable Full Time dispatcher. We are looking for individuals willing and able to maintain our elevated level of service while giving our...

  • Airport Dispatch Agent

    6 months ago


    Vancouver, Canada Sky Café Full time

    Summary The Dispatch Coordinator is the central point of contact for base catering operations. The position develops and maintains detailed operational planning which includes administrative, implementation, and follow up tasks for Sky Café bases. Works with the team to understand and assist with tracking all work, task, and operational processes. Core...