Dispatcher/customer Service

1 month ago


Vancouver, Canada Aries Security Ltd Full time

**Job Summary**:
As a Dispatcher/Customer Service professional at our security guard company, you will serve as a central point of communication between clients, security personnel, and internal departments.

**Responsibilities**:
Assign and deploy security guards to client locations based on schedules, client needs, and operational priorities.

Maintain and update guard schedules, ensuring accuracy and availability of personnel.

Document service calls, incidents, and other relevant information in the system.

Maintain logs of dispatched personnel and site activities.

**Qualifications**:

- High school diploma or equivalent.
- Basic computer skills.
- Excellent verbal and written communication abilities.
- Ability to remain calm and efficient in high-pressure situations.
- Strong problem-solving skills and attention to detail.

Join our team as a Dispatcher/Customer Service and be part of a dynamic work environment that offers opportunities for growth and development.

**Job Types**: Full-time, Part-time

Pay: $22.65-$26.50 per hour

Expected hours: 20 per week

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift

Work Location: In person



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