Gmr - Mountain Operations Dispatcher

5 months ago

Vancouver, Canada Grouse Mountain Resort Full time

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

**Job Title**: Dispatcher
**Location**: Grouse Mountain Resort
**Department**: Mountain Operations
**Reports to**: Dispatch Supervisor
**Role Status**: Part time
- Seasonal - Hourly

ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive atmosphere where service excellence is top priority are encourages to apply.

**JOB SUMMARY**:
The Dispatcher is running the communication hub of the mountain. This position maintains a strong flow of communication throughout all areas of the mountain, and has a strong attention to detail while working independently.

**ESSENTIAL JOB FUNCTIONS**:

- Ensuring inter-departmental communications are relayed in a timely and efficient manner
- Managing a multi-line switchboard and VHF radios
- Coordinating communication and dispatching the proper resources in emergency situations
- Online management of incident reports through 1Risk
- Collecting and reporting weather data for internal use such as daily mountain reports and external use including Environment Canada, website updates and various media outlets in a timely fashion
- Recording and reporting daily operations including but not limited to; emergency response, operational changes, transport requests, missing persons and maintenance issues
- Coordinating, logging and tracking the transport of goods and patients around the mountain
- Customer relations with guests that frequent the office
- Assisting management with various office tasks and delegating duties to operations staff
- Maintaining a clean work environment, assisting with cleaning of staff spaces
- Other duties as required.

REQUIRED QUALIFICATIONS AND ABILITIES
- Proficient in Microsoft Office, including Word and Excel
- Knowledge of 1Risk systems preferred
- Knowledge of mountain operations, geography of mountain, and facilities of the mountain preferred
- Previous multi line switchboard phone & VHF radio experience an asset
- Must possess great communication and organizational skills
- Ability to multitask and work in a fast-paced environment
- Ability to work early mornings, days, evenings, weekends and some holidays as required.

WORKING CONDITIONS

This position is primarily located inside, but does require travelling through mountain conditions (including possible winter conditions). Dispatcher is required to work early mornings and late nights.

COMPENSATION AND BENEFITS

$18.10 hour up to $21.16/hour

All positions are eligible for the following benefits and perks:

- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants, and recreation.

**Full-time, year-round positions are also eligible for these**:

- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
- RRSP matching plan after 1 year of service
- Free access passes for dependents

DISCLAIMER
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EQUAL OPPORTUNITY EMPLOYER
Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

  • Gmr - Mountain Operations Dispatcher - Full Time

    2 months ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Gmr - Mountain Operations Dispatcher - Part Time

    4 weeks ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Gmr Mountain Educator

    1 month ago

    Vancouver, British Columbia, Canada Grouse Mountain Full time

    Seeking a Mountain Adventure Educator to lead groups of students and/or adults in outdoor education programs at Grouse Mountain, teaching curriculum in a natural setting and promoting environmental awareness and connection with nature. The ideal candidate will have post-secondary education in a relevant field, experience in outdoor education, and the ability...

  • Gmr Mountain Adventures Supervisor

    5 months ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Mountain Operations Mountain Crew

    5 months ago

    Vancouver, Canada Grouse Mountain Resort Full time

    **Job Title**: Mountain Crew - Summer **Location**: North Vancouver **Department**: Mountain Operations **Reports to**: Duty Manager, Mountain Operations **Role Status**: Full-time, seasonal - hourly ABOUT US As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative...

  • Gmr Summer Trail Crew,mountain Bike

    5 months ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    **Job Title**: Trail Crew - Mountain Biking **Location**: North Vancouver **Department**: Mountain Operations **Reports to**: Duty Manager **Role Status**: Full Time -Seasonal - Hourly ABOUT US As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment...

  • Gmr Gondola Operator

    3 weeks ago

    Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Gmr Skyride Operator

    5 months ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Gmr - Snowschool Leader in Training - Winter 24/25

    2 months ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Gmr Guest Services Team Lead

    5 months ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Gmr Snow Plow Operator

    2 months ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Gmr Lift Operations

    6 months ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Gmr Snowmaker

    1 month ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Gmr Guest Services Supervisor

    5 months ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Dispatch Dispatcher

    5 months ago

    North Vancouver, Canada Northland Properties Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Mountain Crew

    5 months ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Gmr Lift Operations Summer Team Lead

    5 months ago

    Vancouver, Canada Grouse Mountain Resort Full time

    **Job Title**: Lift Operations Summer Team Lead **Department**: Mountain Operations **Reporting Manager**: Manager, Duty **Role Status**: Full time, seasonal As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create...

  • Gmr Lift Operations

    2 months ago

    Vancouver, Canada Grouse Mountain Resort Full time

    **Job Title**: Part Time Winter Lift Attendant **Location**: North Vancouver **Department**: Mountain Operations **Reports to**: Manager, Duty. Supervisor, Lift Operations. **Role Status**: Part Time only - Seasonal - Hourly ABOUT US As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a...

  • Gmr Base Operations Graveyard Janitor

    6 months ago

    North Vancouver, Canada Grouse Mountain Resort Full time

    **Job Title**: Night Shift Crew **Location**: North Vancouver **Department**: Base Operations **Reports to**: Manager, Base Operations **Role Status**: Full-time, permanent About Us Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and...

  • Gmr - Part Time Winter Lift Operator

    3 months ago

    Vancouver, Canada Grouse Mountain Resort Full time

    **Job Title**: Winter Lift Operator **Location**: North Vancouver **Department**: Mountain Operations **Reports to**: Manager, Duty. Supervisor, Lift Operations **Role Status**: Part Time only - Seasonal - Hourly ABOUT US As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and...