Dispatcher
6 months ago
**Job Title: Dispatcher**
**Company: Reid Brothers Plumbing and Heating**
**Location: 1636 West 75th Ave, Vancouver, BC**
**About Us**: Reid Brothers Plumbing and Heating is a family-owned and operated company that has been serving the Vancouver, Richmond & south surrey communities with top-notch plumbing and heating services for over 50 years. We pride ourselves on providing exceptional customer service and maintaining a high standard of workmanship.
**Position Overview**: We are seeking a highly organized and detail-oriented Dispatcher to join our team. The Dispatcher will be responsible for efficiently scheduling and dispatching our team of plumbers and heating technicians to service calls throughout the Vancouver area. This role is critical in ensuring that our customers receive timely and professional service.
**Key Responsibilities**:
- Coordinate and schedule service appointments for plumbing and heating technicians.
- Dispatch technicians to job sites based on their skills, location, and availability.
- Monitor and track the progress of service calls to ensure timely completion.
- Communicate effectively with customers to confirm appointments and provide updates.
- Maintain accurate records of service calls, customer interactions, and technician availability.
- Assist with managing the daily operations of the service department.
- Handle customer inquiries and resolve issues in a professional and courteous manner.
- Collaborate with the service manager and other team members to optimize efficiency and productivity.
**Qualifications**:
- Previous experience in dispatching or scheduling, preferably in the plumbing or HVAC industry.
- Strong organizational and multitasking skills.
- Excellent communication and customer service skills.
- Proficiency in using dispatching software (Service Titan), Windows, Microsoft Word, Microsoft Excel & Outlook.
- Ability to work in a fast-paced environment and handle high-stress situations.
- Detail-oriented with a strong commitment to accuracy.
- Knowledge of the Vancouver area is an asset.
- High school diploma or equivalent; additional education or training in office administration or a related field is a plus.
- Any knowledge of heating and plumbing would be an asset but is not required
**What We Offer**:
- Competitive salary based on experience.
- Comprehensive benefits package, including health and dental insurance and vision coverage.
- Opportunities for professional development and advancement within the company.
- A positive and supportive work environment.
- Paid vacation and holidays.
Reid Brothers Plumbing and Heating is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
**Join our team and help us continue to provide exceptional service to our valued customers****
**Reid Brothers Plumbing and Heating**
1636 West 75th Ave, Vancouver, BC
-
Dispatcher
6 months ago
Vancouver, Canada Gitxsan Safety Services Full time**DISPATCHER (Remote Position)** This position requires a positive, people-oriented, team player who consistently demonstrates a commitment to GSS’s goal of building a healthy Gitxsan community and local economy. **Duties and Responsibilities** - Dispatch is responsible for receiving calls for GSS services and deploying personnel to project locations,...
-
Dispatcher
4 months ago
Vancouver, Canada Heidelberg Materials US, Inc. Full time**AutoReqId**: 20720BR **Pay Class**: Salaried Non-Exempt **Minimum Pay Rate**: $64,390.00 **Maximum Pay Rate**: $83,702.50 **Department**: Customer Services **Line of Business**: Concrete **Position Type**: Full-Time **Job Posting**: Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And...
-
Dispatcher
3 months ago
Vancouver, Canada Heidelberg Materials US, Inc. Full time**AutoReqId**: 20881BR **Pay Class**: Salaried Non-Exempt **Minimum Pay Rate**: $64,390.00 **Maximum Pay Rate**: $83,702.50 **Department**: Customer Services **Line of Business**: Concrete **Position Type**: Full-Time **Job Posting**: Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And...
-
Dispatcher
4 weeks ago
Vancouver, Canada EnviroTech Mechanical Full time**Service Dispatcher - Vancouver** **$26 to $30 per hour** We are an industry leader in providing technical service repairs for commercial kitchen equipment. We ensure responsive service from experienced, highly trained professionals to ensure our customers most important asset to operations is kept running. **Responsibilities** - Review service request...
-
Dispatcher
6 months ago
Vancouver, Canada Vancouver Honda Full time**Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!** **Vancouver Honda **is currently looking to fill the position of **Dispatcher.** The Service Dispatcher is responsible for the maximization of workshop utilization by assigning evenly and in a fair manner of...
-
Dispatcher
6 months ago
Vancouver, Canada Busters Towing Full timeBusters Towing is a busy 24-hour operation that has been proudly serving the **City of Vancouver** for over 70 years. We are trusted towing professionals with the largest fleet of light, medium, and heavy-duty tow trucks in Western Canada. We currently have one opening. Below is the shift to join our team as a F/T dispatcher: - **Monday to Friday: 9 am - 5...
-
Dispatcher
3 weeks ago
Vancouver, Canada EnviroTech Mechanical Full timeService Dispatcher - Vancouver$26 to $30 per hourEnviro-Tech Mechanical Services is seeking an exceptional Service Dispatcher to schedule and deploy our growing and busy division of dedicated service technicians from our Vancouver office. The right candidate is energetic and team-oriented with a true understanding of customer service a mind for detail and...
-
Dispatch Dispatcher
6 months ago
North Vancouver, Canada Northland Properties Full timeProud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...
-
Dispatcher
6 months ago
Vancouver, Canada Busters Towing Full timeBusters Towing is a busy 24-hour operation that has been proudly serving the **City of Vancouver** for over 70 years. We are trusted towing professionals with the largest fleet of light, medium, and heavy-duty tow trucks in Western Canada. We currently have one opening. Below are the shifts to join our team as a P/T dispatcher: - **Thursdays & Fridays: 3pm...
-
Dispatcher
7 months ago
Vancouver, Canada West Coast Reduction Full timeBased at our Vancouver location near Venables Street and Clark Drive, the Dispatcher primarily responsible for supporting the Fleet Dispatch Foreman in ensuring that the Fleet & Transportation department is running smoothly and efficiently. Working directly with Drivers, Key Bulk Accounts, Redux Services Team Members and the Vancouver Truck Shop, this role...
-
Dispatch Agent
7 months ago
Vancouver, Canada GAT Airline Ground Support Full timeMust be able to work a minimum of 25 hours per week. - Previous Dispatch experience is preferred. Dispatcher Passenger Assistance **Reports To**: Supervisor Passenger Assistance (PAA) Summary This position is responsible for ensuring special service requests are dispatched to the appropriate service agent to pick-up and deliver passengers to the...
-
Residential Dispatcher
4 weeks ago
Vancouver, Canada Reid Brothers Plumbing & Heating Ltd. Full time**Job Title: Dispatcher** **Company: Reid Brothers Plumbing and Heating** **Location: 1636 West 75th Ave, Vancouver, BC** **About Us**: Reid Brothers Plumbing and Heating is a family-owned and operated company that has been serving the Vancouver, Richmond & south surrey communities with top-notch plumbing and heating services for over 50 years. We pride...
-
Experienced Dispatcher
6 months ago
Vancouver, Canada Disposal King Full timeThe Roll-off Dispatcher position is integral to customer satisfaction. As a dispatcher you will be responsible for meeting and exceeding customer expectations through accurate, prompt, and efficient roll-off dispatching. Communication is key as you balance the workload and available resources. Effective phone and written skills are necessary as you...
-
Assistant Dispatcher
3 months ago
Vancouver, Canada Drake Towing Full time**About us** We are a professional towing company with 45 years of experience and we provide premier towing services to the Vancouver area that includes specialized transport for high value automobiles, reliable roadside assistance, local towing, accident towing, as well as private property towing. We focus on professionalism, integrity and exceptional...
-
Assistant Dispatcher
6 months ago
Vancouver, Canada Drake Towing Full time**About us** We are a professional towing company with 45 years of experience and we provide premier towing services to the Vancouver area that includes specialized transport for high value automobiles, reliable roadside assistance, local towing, accident towing, as well as private property towing. We focus on professionalism, integrity and exceptional...
-
Lead Dispatcher
20 hours ago
Vancouver, Canada Heidelberg Materials Full timeLine of Business: Other Pay Range: $64,390.00 - $81,553.33 About Us Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. Heidelberg Materials is seeking a Lead Dispatcher. What You'll Be Doing -...
-
Lead Dispatcher
20 hours ago
Vancouver, Canada Heidelberg Materials US, Inc. Full time**About Us** Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. Heidelberg Materials is seeking a **Lead** **Dispatcher.** **What You'll Be Doing** - Day-to-day dispatching of up to 80 ready mix...
-
Dispatcher
6 months ago
Vancouver, Canada Drake Towing Full time**About us** We are a professional towing company with 45 years of experiance and we provide premier towing services to the Vancouver area that includes specialized transport for high value automobiles, reliable roadside assistance, local towing, accident towing, as well as private property towing. We focus on professionalism, integrity and exceptional...
-
Dispatcher
6 months ago
Vancouver, Canada Busters Towing Full timeBusters Towing is a busy 24-hour operation that has been proudly serving the **City of Vancouver** for over 70 years. We are trusted towing professionals with the largest fleet of light, medium, and heavy-duty tow trucks in Western Canada. We currently have two openings to join our team as a P/T dispatcher. Below are the current shifts being offered at this...
-
Dispatcher, Trucks
6 months ago
Vancouver, Canada Disposal King Ltd. Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Urban area - Office building **Tasks**: - Ensure accuracy of completed time sheets, payroll and other summaries - Maintain work records...