Unit Secretary

6 months ago

Toronto, Canada North York General Hospital Full time

Company Bio
IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first
- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing At North York General, our team is making a world of difference.
Position Summary
Unit Secretary, Ambulatory Care
Your goal in this position is to perform administrative, secretarial and receptionist support for a busy Outpatient Clinic, in a confidential, sensitive and professional manner. You have great interpersonal and effective written and spoken communication skills. You will use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. This position supports the Hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for staff, physicians, volunteers, learners, patients and families.
On a practical level, you will

Support and adhere to Hospital policies and procedures

Communicate with staff, patients, families, internal and external parties

Accept, coordinate and triage telephone calls and inquiries and process them in an appropriate and timely manner

Coordinate various interdepartmental activities and requests such as transportation of patients for tests, discharges and services required in the clinic

Assume responsibility for identification and advancement of issues and concerns with the Clinical Team Manager or Registered Nurse in a time sensitive manner

Compile and disseminate material/documents related to Program activity

Maintain attendance/time reporting information

Register patients on arrival to clinic, schedule patient appointments and monitor volume of appointments.

Transcribe physicians’ written orders and processes them in an appropriate and timely manner; notifies appropriate staff, and specific departments as required

Process requisitions as required (blood work, CT, etc.), maintain documentation and follows up on outstanding information (e.g., test results, follow up appointments)

Maintain organization of admissions and discharges, and patient related information and documentation, medication information, dismantle charts and enter information electronically as required

Prepare statistics, reports and discharge instructions, photocopy, prioritize and process of information as required

Manage unit supplies, services and repair needs

**Qualifications**:
Ontario Secondary School Diploma or equivalent

Medical Secretary/Medical Office Assistant certificate or equivalent

Working knowledge of medical terminology

Minimum of one year comparable office experience preferably with medical/surgical orientation

Experience working in an ambulatory clinic setting

Proficiency in required computer programs

Accurate and efficient typing skills of 45 w.p.m.

Bilingualism in French/English an asset
What We Offer
Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Part Time Permanent position, with 4, 8 & 12 hour shifts, Days, Evenings, including weekends in Ambulatory Care. We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan.

**FOR EXTERNAL APPLICANTS ONLY**: As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department.
How to Apply

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Closing Statement

At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

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