Unit Administrative Coordinator Stroke and Neuro

2 months ago

Toronto, Canada Unity Health Toronto Full time

**Duration: Temporary until Dec 27, 2024**

:
The Unit Administrative Coordinator ensures efficient operations of the Inpatient Unit. The Unit Administrative Coordinator provides seamless, prompt, friendly customer-focused service to inpatients and the general public by performing a variety of administrative tasks including handling inquiries, appointment scheduling including data entry and health information management in an integral software system. The Unit Administrative Coordinator is responsible to provide administrative/clerical support to physicians, clinical staff and management and appropriately communicate with internal and external healthcare and support professionals to effectively manage the duties of the area. The Unit Administrative Coordinator will also represent Providence Healthcare to its various constituencies in a manner that is courteous, helpful and professional.

MAJOR RESPONSIBILITIES:

- Answer telephone, screen calls, respond to routine inquiries and take messages in accordance with the clinical team and physician instructions;
- Acts as first line of inquiry to patients and visitors and projects a welcoming, congenial and supportive attitude befitting the mission and values of Providence Healthcare;
- Communicates admission/discharge/transfer information between the admitting office and unit teams to ensure maximum utilization of program beds;
- Coordinates process of gathering and compiling patients¿ personal and confidential information upon admission;
- Tracks and obtains missing/additional information necessary for the effective planning of patient care;
- Ensures data entry and data retrieval on Meditech Scheduling system;
- Assembles patient charts and ensures safe storage and/or transport of such charts;
- Books required medical tests, consults and appointments and conducts follow-up as required;
- Coordinates the activities of the patient/resident transport service in area;
Monitors requests for reports, and assembles background information for teams review;
- Oversees the distribution of confidential correspondence and dictated consult notes as requested by the physician;
- Cancels and reschedules patients appointments based on clinical staff and physician recommendation;
- In Meditech posts nursing schedule in accordance with union collective agreements;
- In collaboration with Occupational Health and Wellness and PCM, ensures the correct implementation of Early and Safe Return to Work Plans by adjusting schedules and providing required staffing additions for duration of plan;
- Maintains timely and accurate record of staff attendance for purposes of payroll and attendance monitoring;
- Maintains a working knowledge of ONA and CUPE collective agreements;
Schedules and monitors staff attendance for education programs and for mandatory testing ie. Mask Fit Testing;
- Creates and monitors PAFs in collaboration with PCM, communicates changes to Human Resources department to maintain accurate position control;
- Acts as a liaison with Volunteer Resources and supervises volunteers by providing orientation/education, direct guidance, support and encouragement;
- Enters staff payroll in the Meditech Scheduling System;
- Takes and distributes minutes at pertinent business meetings.

QUALIFICATIONS/SKILLS REQUIRED:

- A Community College certificate or diploma in an Administrative or Secretarial field; healthcare specific;
- Minimum of five years of active working experience in an administrative or secretarial field in a healthcare setting;
- Working knowledge of office and financial accounting procedures, preferably in a healthcare setting;
- Strong computer skills and proficiency in the use of all Microsoft Office products; including Access, Word and Excel;
- Knowledge of the Meditech software modules would be an asset;
- Writing knowledge of medical terminology, health record systems and the dictation process;
- Ability to efficiently schedule appointments for both patients and clinicians;
- Strong written and oral communication skills in English, and legible handwriting;
- Must have the ability to prioritize tasks and be flexible in a busy healthcare environment;
- Possess exemplary interpersonal communication skills, patience and a genuine interest in the well-being of the stakeholders being served;
- Ability to exercise sound judgment in handling information that is confidential and sensitive in nature;
- Capacity to know when to ask for assistance from clinical staff when fielding inquiries;
- Self-directed; work well both independently and interdependently under pressure;
- Must have ability to pay great attention to the detail and accuracy of work completed;
- Ability to appropriately interact with stakeholders from various cultural backgrounds;
- Commitment to continuous self-reflection, evaluation and role improvement;
- Sense of humour;
- Very good attendance record;
- Good performance record.

  • Social Worker Stroke and Neuro Rehab

    3 months ago

    Toronto, Canada Unity Health Toronto Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Join our Providence Healthcare team as we work to put patients and families at the centre of everything we do, in the role of Social Worker on our Stroke and Neuro...

  • Clinical Team Manager

    6 months ago

    Toronto, Canada North York General Hospital Full time

    Job Description Clinical Team Manager - Medical Unit-Neuro/Stroke Company Bio IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving...

  • Rehabilitation Physiotherapy Assistant

    1 month ago

    Toronto, Ontario, Canada North York General Hospital Full time

    Job Description:As a Rehabilitation Physiotherapy Assistant at North York General Hospital, you will play a crucial role in implementing treatment plans for patients in the Neuro/Stroke department. Your expertise will be utilized to facilitate patient mobility, independence, and overall rehabilitation outcomes.Key Responsibilities:Develop and implement...

  • Registered Nurse

    6 months ago

    Toronto, Canada North York General Hospital Full time

    Job Description Registered Nurse (RN) - Medical Unit-Neuro/Stroke Company Bio IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving...

  • Medical Professional for Neuro/Stroke Care

    3 weeks ago

    Toronto, Ontario, Canada North York General Hospital Full time

    Job Description:We are seeking a highly skilled Medical Professional to join our dynamic team at North York General Hospital. This is a part-time temporary position, with 8 & 12 hour shifts, evenings and nights in the Neuro/Stroke Medicine Unit.About Us:North York General Hospital is a leading community academic hospital, committed to providing excellent...

  • Coordinator, Estates Administration

    6 months ago

    Toronto, Canada Heart & Stroke Full time

    **Who we are** At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke. To learn more about our mission, values,...

  • Dietitian - Medical Unit-neuro/stroke. Ftt

    2 weeks ago

    Toronto, Canada North York General Hospital Full time

    **Company Bio** IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and...

  • Coordinator, Estate Administration

    6 months ago

    Toronto, Canada Heart & Stroke Full time

    At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke. To learn more about our mission, values, commitment to...

  • Fundraising Relationship Coordinator

    3 weeks ago

    Toronto, Canada Heart & Stroke Full time

    At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke. To learn more about our mission, values, commitment to...

  • Administration, Research Programs

    2 months ago

    Toronto, Canada Heart & Stroke Full time

    At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke. To learn more about our mission, values, commitment to...

  • Coordinator, Provincial Mission Team

    6 months ago

    Toronto, Canada Heart & Stroke Full time

    **Who we are** At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke. To learn more about our mission, values,...

  • Healthcare Operations Manager

    3 weeks ago

    Toronto, Ontario, Canada North York General Hospital Full time

    Job SummaryThis is a full-time, regular position requiring 8-hour day shifts with organization-wide on-call responsibilities. As a Clinical Team Manager at North York General Hospital, you will be responsible for ensuring operational and clinical excellence in the Acute Medicine and Neuro/Stroke Unit, Stroke Prevention Clinic, and Speech Language...

  • Privacy Officer

    6 months ago

    Toronto, Canada Heart & Stroke Full time

    **Who we are** At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke. To learn more about our mission, values,...

  • Coordinator, HR and Learning

    6 months ago

    Toronto, Canada Heart & Stroke Full time

    **Who we are** At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke. To learn more about our mission, values,...

  • Speech Language Pathologist

    1 month ago

    Toronto, Canada Unity Health Toronto Full time

    Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Join our Providence Healthcare team as we work to put patients and families at the centre of everything we do, in the role of Speech-Language Pathologist on our...

  • After Stroke Coordinator

    6 months ago

    Toronto, Canada March of Dimes Canada Full time

    **After Stroke Coordinator** **You’ll feel great about a career with March of Dimes Canada** At March of Dimes Canada, **our collective work matters**. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with...

  • Stroke Program Coordinator Toronto Stroke Network

    2 months ago

    Toronto, Canada Unity Health Toronto Full time

    The role of the Stroke Program Coordinator (SPC) is to support the integration of health care services for persons experiencing stroke within the Southeast Toronto Stroke Network (SETSN), anchored at St. Michael's as the Regional Stroke Centre. The role encompasses: - Planning, coordination, and implementation of regional initiatives to identify gaps and...

  • Executive Assistant

    4 months ago

    Toronto, Canada Heart & Stroke Full time

    At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke. To learn more about our mission, values, commitment to...

  • Dietitian - Medical Unit-Neuro/Stroke: Nutrition Expert

    7 days ago

    Toronto, Ontario, Canada North York General Hospital Full time

    Job OverviewWe are seeking a highly skilled Registered Dietitian to join our dynamic team at North York General Hospital. As a key member of our inter-professional healthcare team, you will play a vital role in providing safe and effective care for patients with neurological and stroke-related conditions.

  • Specialist, Health Information Content

    6 months ago

    Toronto, Canada Heart & Stroke Full time

    At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke. **The opportunity** This role is key in harnessing the...