Part Time Call Center Agent

4 months ago

London, Canada Bill Gosling Outsourcing Full time

**Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started**

**Would you like to assist Canadian families when they need it the most? Then Bill Gosling Outsourcing has a role for you**

We are hiring **Customer Service Representatives** to support our Emergency Roadside Assistance Services client. As a Customer Service Representative, you will be responsible for receiving inbound calls from those in need of assistance.

**Part Time Opportunities**

**Hybrid work environment (minimum of 2 days per week in office)**

**All equipment will be provided by us**
- Previous customer service experience (minimum 1 year)
- Strong communication skills - well spoken / written
- De-escalation skills are a definite asset
- Ability to display genuine empathy to our customers while in a fast paced environment
- Manage high volume of calls
- Proficient with Google Maps / Directional capabilities
- Comfortable with phone systems and technology
- Flexible availability
- Working on obtaining your 911 operator certificate and looking to gain experience

**What will you do?**

Triage inbound calls for our emergency roadside dispatch including below calls:

- Customers who got Flat tire
- Customers who Ran out of gas
- Customers who have Keys / babies / pets locked in cars
- Customers whose cars are broken down on the highway in a live lane of traffic
- Customers who met with an accident

**What will you need?**
- High speed internet connection with direct access to your Modem or internet Hub (connect with Ethernet cable)
- Private and quiet work space if you are working remotely.
- **Eligibility and availability to work 25+ hours every week

**Why work with us?**
- Competitive salary ($16.55/hour)
- 3 weeks mandatory training (training is full-time and Monday to Friday from 8am to 5pm) ** You must be present for all of training
- Hybrid work environment (minimum of 2 days per week in office)
- Health & Dental Benefits available after an initial waiting period
- Discounted Corporate GoodLife Memberships
- Casual Dress Code
- Amazing work culture where you can learn and grow

**WHO ARE WE**
- Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. With over 60 years in the call centre industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business._

We provide career opportunities in Customer Service and Sales, with various shifts and full time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace which promotes both personal and professional growth.

**Office Location**

Located in: Citi Plaza

355 Wellington St Unit 225

London, Ontario

N6A 3N7

**CHECK US OUT FOR YOURSELF**
- Bill Gosling Outsourcing is committed to ensuring equal access and participation for people with disabilities. People with disabilities will be treated in a way that allows them to maintain their dignity and independence._

**Job Types**: Permanent, Part-time

**Salary**: $16.55 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance

Work Location: Hybrid remote in London, ON

  • Call Center Agent

    4 months ago

    London, Canada Athabasca Outdoor Products Ltd. Full time

    **Job Overview**: Join our dynamic motorsports store team, where we're passionate about providing top-notch service and products to our customers. We specialize in all things motorsports, catering to enthusiasts and professionals alike. As a Call Center Agent / Data Entry specialist, you will be the first point of contact for our customers, providing...

  • Bilingual Call Center Agent

    3 weeks ago

    London, Ontario, Canada Bill Gosling Outsourcing Full time

    Unlock Your Career PotentialAt Bill Gosling Outsourcing, we're committed to helping our team members grow and succeed in their careers. As a Bilingual Call Center Agent, you'll play a vital role in delivering exceptional customer service and resolving complex account issues.About the RoleProvide top-notch customer service to clients in both English and...

  • Bilingual Call Center Agent

    3 weeks ago

    London, Ontario, Canada Bill Gosling Outsourcing Full time

    Unlock Your Career PotentialAt Bill Gosling Outsourcing, we're committed to helping our team members grow and succeed in their careers. As a Bilingual Call Center Agent, you'll play a vital role in delivering exceptional customer service and resolving complex account issues.About the RoleProvide top-notch customer service to clients in both English and...

  • Part Time Call Center Agent

    4 months ago

    London, Canada Bill Gosling Outsourcing Full time

    Description **Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!** **Would you like to assist Canadian families when they need it the most? Then Bill Gosling Outsourcing has a role for...

  • Bilingual Call Center Agent

    4 months ago

    London, Canada Bill Gosling Outsourcing Full time

    Amazing opportunities don't just happen! Vision, strategy and innovation come to life through execution. Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big. We are currently hiring **Bilingual (French/English) Call Center Agents** to...

  • Bilingual Call Center Agent

    4 months ago

    London, Canada Bill Gosling Outsourcing Full time

    _Êtes-vous bilingue (français/anglais) ?_ - Aimez-vous parler aux clients au téléphone ?_ - Êtes-vous empathique, orienté vers le détail et profiter de la résolution de problèmes ?_ We are currently hiring **Bilingual (French/English) Call Center Agents** to add to our Team. - **Full-Time Opportunities**: - **Competitive Salary**: - **Hybrid work...

  • Bilingual Call Center Agent

    4 months ago

    London, Canada Bill Gosling Outsourcing Full time

    _Êtes-vous bilingue (français/anglais) ?_ - Aimez-vous parler aux clients au téléphone ?_ - Êtes-vous empathique, orienté vers le détail et profiter de la résolution de problèmes ?_ We are currently hiring **Bilingual (French/English) Call Center Agents** to add to our Team. **Full Time Opportunities** **Competitive Salary** **Hybrid work...

  • Part Time Call Center Agent

    3 months ago

    London, Canada Bill Gosling Outsourcing Full time

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! Would you like to assist Canadian families when they need it the most? Then Bill Gosling Outsourcing has a role for you! We are hiring...

  • Bilingual Call Center Agent

    3 months ago

    London, Canada Bill Gosling Outsourcing Full time

    Amazing opportunities don't just happen! Vision, strategy and innovation come to life through execution. Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big. We are currently hiring **Bilingual (French/English) Call Center Agents** to...

  • Bilingual Call Center Agent

    4 months ago

    London, Canada Bill Gosling Outsourcing Full time

    Amazing opportunities don't just happen! Vision, strategy and innovation come to life through execution. Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big. We are currently hiring **Bilingual (French/English) Call Center Agents** to...

  • Call Center Supervisor

    3 months ago

    London, Canada Centennial Windows & Doors Full time

    We’re hiring a full-time, permanent Contact Center Supervisor! If you thrive supervising a busy call center, this could be the opportunity for you. Our company mission is to provide every customer and employee an experience with Centennial that exceeds their highest expectations. We’re a family owned and operated business that offers an end-to-end...

  • Agent de centre d'appel

    4 months ago

    London, Canada Bill Gosling Outsourcing Full time

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! Amazing opportunities don't just happen! Vision, strategy and innovation come to life through execution. Help create the future of our...

  • Call Centre Agent

    3 months ago

    London, Canada Aerosports Trampoline Park Full time

    '''Duties''' - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services to customers - Handle and resolve customer complaints or concerns - Schedule party and group bookings - Maintain customer records by updating account information - Follow communication procedures,...

  • Outbound Call Agent

    4 months ago

    London, Canada CASI Air and Water Full time

    Attention Job Seekers! We are currently seeking enthusiastic and outgoing individuals to join our team as Outbound Call Agents! As an Outbound Call Agent, you will be responsible for booking maintenance appointments for our clients' HVAC equipment and taking calls from existing customers to address inquiries, problems, and upgrade requests. If you are a...

  • Agent de Centre D'appel

    4 months ago

    London, Canada Bill Gosling Outsourcing Full time

    Amazing opportunities don't just happen! Vision, strategy and innovation come to life through execution. Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big. We are currently hiring **Bilingual (French/English) Call Center Agents** to...

  • Part Time Hotel Guest Service Agent

    2 weeks ago

    London, Canada Holiday Inn & Suites London Full time

    An exciting opportunity to join the front office team at one of the busiest and best-loved hotels in London! Reporting to the Guest Services Manager, the Holiday Inn & Suites, London is recruiting for an organized, professional and outgoing individual to join us as a Front Desk Agent. Hotel Front Desk experience preferred. Some customer service experience...

  • Life Insurance Agent and Commercial Insurance

    4 months ago

    London, Canada Miranda Efthimakis - Desjardins Insurance Agent Full time

    **Life Insurance Agent and Commercial Insurance Specialist - Desjardins Agent Team Member**: Location: London, ON Type: Full Time **Position Overview**: **Responsibilities**: - Utilize warm leads from our home, auto, and commercial client base to prospect for life insurance sales opportunities - Engage in networking groups to generate referrals and build...

  • Customer Service Representative

    1 day ago

    London, Ontario, Canada Tom Burnside - Desjardins Insurance Agent Full time

    Customer Service Representative - Desjardins Insurance Agent Team MemberLocation: London, ONType: Full TimePosition Overview:We are seeking a qualified professional to join our winning team as a Customer Service Representative. As a key member of our Desjardins Insurance Agent team, you will be responsible for providing exceptional customer service and...

  • Customer Service Representative

    1 day ago

    London, Ontario, Canada Tom Burnside - Desjardins Insurance Agent Full time

    Customer Service Representative - Desjardins Insurance Agent Team MemberLocation: London, ONType: Full TimePosition Overview:We are seeking a qualified professional to join our winning team as a Customer Service Representative. As a key member of our Desjardins Insurance Agent team, you will be responsible for providing exceptional customer service and...

  • Insurance Sales Representative

    4 months ago

    London, Canada Miranda Efthimakis - Desjardins Insurance Agent Full time

    **Insurance Account Representative** - Desjardins Agent Team Member** Location: London, ON Type: Full Time **Position Overview**: Are you ready to embark on a rewarding career in insurance sales? Efthimakis Insurance Agency Inc. - Desjardins Insurance is seeking an enthusiastic and dedicated Sales Insurance Representative to join our dynamic team. We are...