Reception & Tenant Services Coordinator

1 month ago

Calgary, Canada Triovest Realty Advisors Inc. Full time

Triovest, one of Canada’s largest privately-owned commercial real estate companies, is seeking a Reception & Tenant Services Coordinator for our Calgary office. As the first point of contact for visitors and clients, you will play a key role in maintaining a professional and welcoming office environment. In this position, you will provide administrative support to our team and assist with a variety of tasks to ensure smooth day-to-day operations.

**KEY RESPONSIBILITIES**
- Greet and welcome visitors, ensuring they are directed to the appropriate team member or meeting room.
- Answer and direct incoming phone calls in a professional manner, taking messages and forwarding calls as necessary.
- Manage office and kitchen supplies and equipment, ensuring stock levels are maintained and orders are placed as needed.
- Coordinate meeting room bookings, including setting up rooms with necessary equipment and refreshments.
- Assist with scheduling and organizing meetings or events, including preparing materials and coordinating logistics.
- Handle incoming and outgoing mail, couriers, and deliveries and related invoicing.
- Maintain the cleanliness and organization of the reception area, kitchens and common spaces.
- Assist with file management and the archiving of files.
- Manage the MRI Angus Tenant Work Order system, assign work orders, follow up on tenant requests with tenants and operators, and ensure timely completion in line with KPIs.
- Provide MRI Angus reports to Managers on a proactive schedule and as requested.
- Maintain tenant and property contact records, including Tenant Manuals.
- Assist property management team with creating tenant memos.
- Assist with the coordination of tenant and community events.
- Administer the Tenant Insurance Certificate Program.
- Support Tenant Satisfaction Surveys and assist in implement resulting action plans.
- Provide administrative support to the property management team.
- Special projects and other tasks as assigned.

**QUALIFICATIONS & ATTRIBUTES**
- Previous experience in a receptionist or administrative role, ideally in a professional office environment.
- Experience in commercial real estate or property management is an asset.
- Excellent communication skills, both verbal and written, with a professional and courteous demeanor.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks affectively.
- Proficiency in Microsoft Office Suite.
- Experience with Yardi and MRI Angus is considered an asset.
- Ability to work independently and as part of a team, with a proactive and flexible approach to work.
- A positive attitude and ability to maintain a calm and professional manner in a busy environment.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Embraces inclusivity and values the diverse perspectives within the Triovest team.

**Triovest is an Equal Opportunity Employer**

At Triovest, we are committed to building a team and culture that embraces diversity as our strength. As Canada’s top private commercial real estate firm, we strive to create an inclusive workplace where everyone feels valued. Our progressive approach means we're always looking for fresh perspectives and innovative ideas. We’re committed to doing the right thing and living up to our core value of integrity by always following the law. Our Code of Conduct is designed to ensure legal compliance and to build trust with our clients and stakeholders. If you need accommodations, we are here to help—just let us know.

Join us and be part of a forward-thinking team that's shaping the future of commercial real estate.

**#LI-DNI**
- #_**_INDHP_

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