Veterinary Reception Coordinator

4 weeks ago


Calgary, Alberta, Canada VCA Full time

Clinical Support Role

We are seeking a highly organized and empathetic Veterinary Reception Coordinator to join our team in Calgary, AB.

This is an exceptional opportunity for an individual with excellent customer service skills to make a significant difference in the lives of pets and their families.

Key Responsibilities:

  • Providing top-notch customer service to clients and their pets
  • Scheduling appointments, admitting, and discharging pet patients
  • Invoicing, billing, creating estimates, and processing payments
  • Recommending products and services, including prescriptions
  • Answering questions regarding animal care and non-medical pet health
  • Maintaining cleanliness of reception area, pet holding areas, and common spaces

Requirements:

  • 1-2 years of experience in a veterinary clinic or customer-facing role
  • Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate an asset
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team

What We Offer:

  • Competitive salary: $45,000-$55,000 per year
  • Benefits package, including medical, dental, and vision coverage
  • Annual uniform allowance
  • RRSP Employer Match Program
  • Employee Assistance Program
  • Generous personal pet care discounts

VCA Canada is committed to providing an inclusive and diverse workplace. If you require any assistance, please let us know.



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