Order Administrator

3 months ago


North York, Canada L & I HOME SERICES INC Full time

Overview: We are seeking a detail-oriented and organized individual to join our team as an Order Administrator. As an Order Administrator, you will play a crucial role in ensuring accurate and timely processing of customer orders. This position requires strong communication skills and the ability to work in a fast-paced environment. Duties: - Process customer orders accurately and efficiently - Enter order information into the system with a high level of accuracy - Communicate with customers to clarify order details or resolve any issues - Coordinate with various departments to ensure timely order fulfillment - Analyze sales data and generate reports as needed - Provide exceptional customer service and address any customer inquiries or concerns - Maintain organized records of all orders and related documentation Qualifications: - Bilingual proficiency in English and Spanish is highly preferred - Strong data entry skills with a high level of accuracy - Excellent verbal and written communication skills - Ability to multitask and prioritize tasks effectively - Attention to detail and strong organizational skills - Knowledge of phone etiquette and professional customer service practices - Proficiency in Microsoft Office Suite (Word, Excel, Outlook) - Previous experience in order administration or related field is a plus Location: [Insert Location] Please note that all positions at our company are paid, including internship positions.

**Salary**: $43,597.00-$44,915.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person


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