Order Entry Associate
6 months ago
**JOB OVERVIEW**:
- Accurately process e-commerce and customer orders.
- Work with the manager to prepare and process orders.
- Handle customer complaints and provide appropriate solutions and alternatives; follow up to ensure resolution.
- Other administrative and storefront tasks as directed.
**POSITION REQUIREMENTS**:
- High School Diploma or a GED
- Must be highly organized, detail oriented.
- Proven customer support experience or experience as a client service representative.
- Ability to work well in a team environment.
- Must have excellent verbal and written communication skills.
- Ability to multitask while maintaining a high desire for quality work and accuracy; Must be able to prioritize.
- Above average Microsoft Excel, Word, and PC skills.
- Experience in the use of ERP systems is an asset.
- Warehousing/logistics experience is beneficial.
**Job Types**: Full-time, Permanent
**Salary**: $22.00-$26.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- Monday to Friday
**Experience**:
- order processing: 2 years (preferred)
Work Location: In person
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