Office Customer Assistant

3 weeks ago


London, Canada Tepperman's Full time

OUR COMPANY
Since 1925, Families have trusted us to bring them the best fashions, values and brand names in Furniture, Mattresses, Appliances, and Electronics at guaranteed lowest prices.
Our company is rooted in Windsor where Nate Tepperman, our founder, began selling products door to door on his bicycle. Since then, we have continued to grow the business into the Chatham, Sarnia and London markets where the Tepperman family has shared a wonderful relationship with generations of loyal families like yours. Family to Family - that’s the Difference

OUR CULTURE
Tepperman's is a dynamic, high energy retailer that is currently in its 3rd generation of family ownership. We believe that all customer relationships should be based on honesty and respect and we pride ourselves on a sensational customer experience.

Join our team today

What are the roles and responsibilities of the position?
- Delivering friendly, courteous and exceptional personalized customer service
- Ensuring that all point of sale and payment processes are handled accurately and efficiently
- Safeguarding cash on hand
- Assisting in the sales process as an active participant
- Promoting and selling Tepperman’s payment protection products and other services
- Identifying customer related problems and business process improvements
- Handling customer calls in a fast, efficient and professional manner, ensuring they are directed to the appropriate person/department successfully

What kind of key skills and qualifications are we looking for?
- Consistent achievement of company and personal goals for sales and key performance measures
- Strong customer service and communication skills
- Demonstrated problem solving abilities
- Exceptional organizational skills
- High selling aptitude
- Available for full retail rotation hours, which includes day-time, evening and weekend shifts as well as peak periods such as our March Anniversary and Boxing Week

Why work for Tepperman’s?
- We offer job stability like no one else, as we are a 97-year-old family-owned company
- We offer an environment that is focused on developing you as a professional providing engaging training and development opportunities
- We offer competitive wages, a benefit and pension-matching program, a comprehensive annual incentive bonus, and to top it all off with unbeatable staff discounts

We are an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Please advise us, if you require an accommodation, and we will work with you to meet your needs.

Tepperman's offers the independent, energetic entrepreneur an opportunity to work hard, earn an excellent living, and grow in job responsibility and creativity. If you believe that work should be more than just a job, please consider joining us.
We offer competitive compensation which includes an attractive benefits package for full-time and part-time employees, as well as an amazing employee purchase program.

Tepperman’s is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted.

If contacted for an interview, please inform us should accommodation be required.



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