Customer Onboarding Technical Specialist

5 months ago


London, Canada YOVU Office Phone Full time

YOVU Office Phone is seeking a Customer Onboarding Technical Specialist to join our team. This pivotal role requires strong technical expertise in IT and related fields to guide customers seamlessly through the post-sale phase up to full deployment. As the first point of contact, Customer Onboarding Technical Specialist plays a crucial role in exemplifying the YOVU Office experience to our valued customers.

**Responsibilities**:

- Oversee end-to-end execution of various customer onboarding projects, ensuring successful implementation and positive technical engagement.
- Collaborate with diverse departments to ensure cohesive project execution.
- Develop and manage timelines for multiple projects concurrently, navigating conflicting priorities adeptly.
- Identify customer requirements by comprehending their operational processes, and assist in crafting tailored solutions to meet their technical needs.
- Collect and manage customer-related documentation necessary for efficient deployment.
- Leverage a range of tools to streamline different project aspects.
- Conduct on-site installations at customer locations as required.
- Adapt to evolving responsibilities and priorities within the technical context.
- Maintain open lines of communication with stakeholders involved in each project.
- Deliver comprehensive virtual or in-person technical training to customers.

Qualifications:

- Minimum of 2 years of hands-on experience in IT, technical project coordination, or a related field.
- Preferred experience in telecommunications or comparable technical domains.
- Familiarity with Salesforce is advantageous.
- Proficiency in using Google Workspace or Microsoft Office tools.
- Solid technical background or a keen interest in mastering new technologies.
- A valid G-level driver's license.

Perks of Joining YOVU:

- Join the team at a time when you can help shape the future of the company
- RRSP Matching
- Benefits after three months of employment



  • London, Canada YOVU Office Phone Full time

    YOVU Office Phone is seeking a Customer Onboarding Technical Specialist to join our team. This pivotal role requires strong technical expertise in IT and related fields to guide customers seamlessly through the post-sale phase up to full deployment. As the first point of contact, Customer Onboarding Technical Specialist plays a crucial role in exemplifying...


  • London, Canada YOVU Office Phone Full time

    YOVU Office Phone is looking for our next Customer Onboarding Project Coordinator. This high-value role within our company takes the customer from post-sale all the way through to being deployed as a customer. This role is our customer's first experience working with our team and needs to set an exemplary example of what working with the YOVU Office team is...


  • London, Canada SYNESURE INC. Full time

    Company Description: SYNESURE INC. is a leading technology company specializing in innovative solutions for businesses. We provide cutting-edge software and services that help organizations streamline their operations and enhance productivity. We are currently seeking a detail-oriented and customer-focused Customer Onboarding Coordinator to join our team in...


  • London, Canada FULLY MANAGED INC Full time

    **Join our team** Fully Managed by TELUS is a one-stop-shop for technology solutions that help businesses navigate and succeed in today's digital world of work. With decades of collective experience in IT, Fully Managed by TELUS provides companies with the technology support, expertise, and products and services they need to be productive and proactive -...


  • London, Canada Audioscan Full time

    **Technical Support Specialist** Audioscan is part of the Demant Diagnostics North America. Audioscan is North America’s leading manufacturer of professional high-end hearing aid verification equipment. At Audioscan, we are committed to delivering to our customers user-friendly, affordable tools that bring science to the fitting of hearing...


  • London, Ontario, Canada Dillon Consulting Full time

    Job DescriptionDillon Consulting is seeking an IT Support Specialist to join our National Helpdesk team. In this role, you will provide technical support and expertise to resolve complex technical issues related to hardware, software, and network systems.Responsibilities:Provide timely and effective technical support to end-users via phone, email, and...


  • London, Ontario, Canada Randstad Canada Full time

    Job Title: Technical Illustrator SpecialistAs a Technical Illustrator Specialist at Randstad Canada, you will be responsible for developing technical illustrations in accordance with contractual and stylistic requirements. You will work collaboratively with technical writers to collect data required to complete the illustrations to the customer...

  • Technical Specialist

    2 weeks ago


    London, Ontario, Canada Randstad Canada Full time

    Job Summary Randstad Canada is seeking an experienced Technical Specialist to join our team. The successful candidate will be responsible for collecting, organizing, and storing parts data and artifacts in support of approved customer maintenance concepts. Key Responsibilities • Collect, organize, and store parts data and artifacts in support of approved...

  • IT Support Specialist

    4 weeks ago


    London, Ontario, Canada Dillon Consulting Full time

    Job SummaryWe are seeking an IT Support Specialist to join our team at Dillon Consulting. As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.ResponsibilitiesProvide technical support to clients via telephone, email, and chatSetup and configure computer...


  • London, Ontario, Canada Motion Full time

    At Motion, a leading Canadian-owned and operated full-service mobility and accessibility solutions provider, we're seeking a skilled Technical Mobility Specialist to join our team in London. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has experience in troubleshooting and repairing...


  • London, Canada Trojan Technologies Full time

    **Are you ** Interested in working for a company that is dedicated to sustainability? Looking for a friendly and supporting team? If so, read on! Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares...


  • London, Canada Volkswagen Group Canada Full time

    **Manager, Talent Acquisition & Onboarding (St Thomas, ON)** - ST.000051 Primary Location Canada-Ontario-London We love our cars, but it’s the people behind them who make them what they are. To market, sell, and service great cars, we need great people. That’s why at Volkswagen Group Canada, we are passionate about our cars and our brand and foster...


  • London, Canada Motion Industries (MOT) Full time

    **SUMMARY** Under limited supervision, the Technical Services Specialist provides on-site pre - and post-sales technical expertise to external and internal customers for a product or product group to promote customer satisfaction and sales growth. **JOB DUTIES** - Fluid power technical support for our staff and customers and our Vaughan branch - Creation...


  • London, Canada Western University Full time

    **Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level N - Please note that this position is grant funded._ **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for...


  • London, Ontario, Canada Info-Tech Research Group Full time

    Job Title: Client Success SpecialistAt Info-Tech Research Group, we are seeking a highly motivated and organized Client Success Specialist to join our team. As a Client Success Specialist, you will play a critical role in ensuring the success of our Reference Members by providing exceptional support and guidance throughout their onboarding process.Key...


  • London, Ontario, Canada Ace Security Services Full time

    Job Title:Technical Electronics Repair SpecialistAbout the Role:Ace Security Services is seeking a skilled Technical Electronics Repair Specialist to join our team. In this role, you will be responsible for repairing and maintaining electronic products in various settings.Key Responsibilities:Repair and Maintenance: Inspect products to determine repair...


  • London, Canada CARFAX Full time

    Description Join our Winning Team as a Customer Support Specialist The Customer Support Specialist is empowered to provide excellent customer service to CARFAX’s dealership customers nationwide with a “get-it-done” mentality CARFAX's Customer Care Contact Center is a centralized corporate Inbound and Outbound center serving over 30,000...


  • London, Ontario, Canada AppleOne Full time

    At AppleOne, we are seeking a highly skilled Technical Instrumentation Specialist to join our team in London, ON. This is an exciting opportunity for the right individual to work with industrial analyzers, process and safety instrumentation.Salary: $75,000 - $85,000 per yearAbout the Role:We are looking for a technical expert who can provide direction and...


  • London, Canada Brandt Full time

    Brandt is currently seeking a Technical Specification Specialist located in either our London or Ayr Peterbilt location. The Technical Specification Specialist will be responsible for developing, writing, and maintaining accurate specifications for Peterbilt trucks for our customers along side the Sales Manager and Territory Managers. The ideal candidate...


  • London, Ontario, Canada Randstad Full time

    Key Job Elements:Associate Specialist, EditorRequirements:University degree or 3-year college diplomaA desire to apply education and related experience in a practical wayWorking experience in English editing, copy editing, proofreading, and/or related fieldExcellent organization and prioritization skillsA bias for working independently in a fast-paced...