Systems Administrator

2 weeks ago


King, Canada Conestoga College Full time

**Requisition Details**:

- **Job Title**:Systems Administrator**:

- **Requisition #**:23-1261**:

- **Campus**: 3065 King
- **Department**: IT & Cloud Operations
- **Payband**: J
- **Starting Rate**: $41.12
- **Payband Range**: $41.12 - $47.67
- **Hours/Week**: 37.5
- **Posting Date**: Wednesday, November 8, 2023
- **Closing Date**: Sunday, November 19, 2023 at 11:59 PM EST
- **Vacancy Type**: Support Staff - Full-time

Support Staff Full-time Replacement Position

(First consideration for Support Staff and Academic positions will be given to internal applicants in accordance with the respective Collective Agreements)

**Responsibilities**:

- Provide technical guidance and support to academic users and systems
- Review existing systems for fit for purpose and scalability; Research and develop proposals for the improvement or reengineering of existing processes and systems under the guidance of senior IT staff
- Lead project management activities in the selection, migration and testing of new academic focused systems and processes resulting in flexible and scalable solutions; Provide status updates and risk mitigation strategies
- Maintain organizational unit hierarchies, groups, appropriate permissions and authentication systems in an enterprise Active Directory environment (ADFS, Azure AD)
- Execute scheduled maintenance and system patching ensuring continuous secure and stable operations (System Centre, WSUS)
- Act as liaison to external software suppliers for problem resolution (Windows Server, Linux, MacOS)
- Assist with the design, build, and support of virtualized computing environments (VMware and Hyper-V); Manage, maintain and support a VDI environment
- Provide technical assistance to Senior IT staff, Programmer Analysts, and end-users regarding computer operating systems to develop specialized routines to aid with the development, operation, automation and integration of different administrative systems
- Monitor, implement, and maintain network-wide system backup and recovery routines to ensure integrity of Conestoga’s Student Information and Financial Systems, Windows and Linux servers
- Assist Senior Technical staff with database administration of the College Financial System, Student Information System, Scheduling System and Academic Teaching environments (MS SQL, SharePoint)
- Maintain confidentiality and proper data stewardship of sensitive and critical data
- Monitor operations for potential data leakage, account/systems compromise or vulnerabilities escalating as required
- Adhere to all security best practices for operational support and privileged access right
- Coordinate with internal staff, vendors, partners and external resources in the resolution of various system or software anomalies
- Update documentation and web-resources regularly to ensure accurate system and integration representation
- Maintain and guide related to the creation of Knowledge Base Articles (KBA) to support Service Delivery processes
- Assist in corrective measures during network integrity breach events
- Evaluate, research, and provide recommendations in the procurement of emerging technologies
- Gather information, and support organizational solutions and goals
- Foster and maintain trust-based business relationships

**Qualifications**:

- Three-year Diploma or Degree in Computer Science/Engineering, Electronics Technology, Computer Programmer Analyst, Network Technician or Analyst, Systems Administration/Management or other Information Technology related programs
- Successful completion of Microsoft Server/Systems Certification and Azure Cloud Certification required
- Minimum five years of practical experience in an IT environment to include experience with Linux and Microsoft server operating systems
- Well-developed verbal and written communication skills to be able to present high-level technical information to a non-technical audience
- Excellent knowledge of data communication concepts and protocols (i.e. TCP/UDP/IP)
- Demonstrated commitment to ongoing professional development to stay current with technology
- Ability to think logically and act quickly under stressful conditions is essential
- Strong communication, teamwork, time management/prioritization, and organizational skillset
- Well accustomed to producing logical and concise documentation for use as knowledge base content and training material
- Leadership ability to provide guidance to part-time student workers
- Well-developed analytical problem-solving and decision-making skills to identify problems, determine possible solutions, and select the appropriate action
- Good planning and organizational skills to establish priorities

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