Administrative Assistant/client Care Coordinator

6 months ago

Burnaby, Canada Trinity Physiotherapy, Sport and Wellness Full time

**Mind. Body. Soul. We Empower Every Aspect of Life.**

**About the Role**

**Our Team**

Our administrative team provides amazing support for our clients, clinic, and each other.
Together with our team of physiotherapists, kinesiologists, and massage therapists we merge compassion, connection and clinical excellence to provide the highest quality of care. We create a “wow” factor for each interaction by caring for the mind, body and soul - the Trinity of healthcare.

**Our Core Values**
- 1. We go above and beyond:_
We believe in putting our heart, mind, and soul into everything we do.
- 2. We care deeply:_
We believe in the power of providing compassionate care for everyone.
- 3. We offer unrivalled clinical excellence:_
We believe in providing the highest quality of care for our clients, team, and community.

**Our Clinic**

Our custom-designed clinic, located in Burnaby, is just steps away from the Brentwood Skytrain
Station and Brentwood Mall (next to Whole Foods). Our 4000 square foot clinic has floor-to-ceiling windows which provide excellent views. Our building is LEED certified, environmentally friendly with access to a fitness centre, basketball court, free parking and
“end-of-trip” facilities.

**Qualities and Skills Required for Position**
- Commits to upholding Trinity’s core values
- Dependable and reliable
- Excellent communication skills: timely, responsive and fluent in English (written and spoken)
- Possesses outstanding customer service skills o listens and builds rapport with clients o responds appropriately to client needs and has conflict resolution skills
- Is well organized and able to work under pressure with attention to detail o thrives in a fast-paced environment o handles multiple tasks and prioritizes duties
- Takes initiative while working independently
- Adheres to workflows and procedures, process and is service oriented, receives and follows instruction well
- Participates in training, team meetings, in-services and community events
- Contributes to the growth of the clinic
- Values goal setting, feedback and review of metrics to ensure the provision of the highest quality care, growth and support for team
- First Aid & CPR/AED (certified or willing to complete certification)
- Proficient computer skills o knowledge and proficiency with Microsoft Office o knowledge and experience with Jane App EMR an asset but not required

**Key Responsibilities and Duties (include but not limited to)**
- Opening and closing of clinic
- Providing amazing client customer service, welcoming / checking-in
- Greeting clients warmly and professionally on the phone and in person
- Facilitating all forms of clinic communication o communicates effectively with team and clients o receives and relays messages promptly and in clear detail
- Organizing therapists’ cancellation lists, client reminders
- Assisting therapists in keeping their workflow efficient, on time and organized
- Receiving and processing client payments
- Preparing and processing insurance claims (private, ICBC, WSBC, MSP)
- Processing or generating letters, photocopying, and faxes
- Inputting information into client charts/records
- Assisting with inventory management
- Balancing end-of-day payment recor
- Maintaining a clean, orderly, and safe environment for clients and team
- Assisting with clinic cleanliness and maintenance o following daily, weekly and monthly cleaning routines o cleaning/sanitizing and preparing treatment rooms / gym space o taking the initiative with extra cleaning when needed o stocking treatment rooms and supplies o resetting treatment rooms between clients, start
- and end-of-day o maintaining and completing clinic laundry (sheets, towels, pillowcases, etc.)
- Coordinating and liaising with volunteers
- Participating in team meetings and in-services
- Committing to help with other clinic processes, projects, and initiatives including but not limited to social media, promotions, community events, outreach and other connections

**Who we are looking for**
- Passionate about healthcare, active living, working as a team, and caring for others.
- Potential shifts vary between 5 to 8 hours according to our clinic’s operating hours and demand.
- Approximately 24-30 hours per week. Permanent. Opportunity for additional hours per our clinic’s operating hours and demand. Schedule as posted below. Compensation based on experience.

Mon: 7am - 2pm
Tues: 11am - 4pm
Wed: 1pm - 8pm
Thurs/Fri: TBD
Sat: 9am - 2pm

We look forward to hearing from you. We thank all applicants in advance. Only those short-listed will be contacted for interview

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 24-30 per week

**Benefits**:

- Company events
- Disability insurance
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Vision care

Ability to commute/relocate:

- Burnaby, BC V5C 0J3: reliably commute or plan to relocate before starting work (required)

**Education**:

- Seconda

  • Client Care Coordinator

    6 months ago

    Burnaby, Canada Home Instead Full time

    Home Instead® Client Care Coordinator Job Description Pacific Senior Solutions Inc d/b/a Home Instead **Objective**: Home Instead® (Burnaby & South Vancouver) is looking for a caring and compassionate Licensed Practical Nurse (Registered LPN)/Health Care Assistant for the role of Client Care Coordinator. The selected individual will become an integral...

  • Client Care Specialist

    2 weeks ago

    Burnaby, Canada Somerville Auto Group Full time

    **Leading the charge in commercial fleet services & electrification.** **Client Care Specialist - Administration** Are you looking to build your career in a soaring market? Are you passionate about improving business process management, driven for results, and looking for career growth and development? If so, we’d love to speak with you! **Join our...

  • Care Coordinator

    3 months ago

    Burnaby, Canada George Derby Care Society Full time

    **Job Summary** In accordance with the Centre's mission, values, philosophy and code of ethics, the Care Coordinator provides leadership, coordination, and clinical support to direct care staff promoting a safe resident environment, resident focused care, and staff safety. Supervises staff and assists with staff teaching. Provides support and promotes...

  • Client Care Coordinator

    6 months ago

    Burnaby, Canada Motion LP Full time

    **Consider joining us as a Client Care Coordinator if**: You have worked in a call center, customer service, or office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with...

  • Administrative Leadership Coordinator

    3 weeks ago

    Burnaby, British Columbia, Canada VIVA CARE MEDICAL Full time

    At VIVA CARE MEDICAL, we are seeking a skilled Administrative Clerks Supervisor to join our team. The ideal candidate will have a strong background in administration and leadership.About the RoleThis is a permanent position that offers 30 hours of work per week. The successful candidate will be responsible for coordinating activities with other work units or...

  • Client Services

    6 months ago

    Burnaby, Canada MBC Group Full time

    The Opportunity About MBC Group MBC Group is your trusted partner in transformative engineering solutions. As a multi-disciplinary specialty Canadian engineering firm, we are driven by a singular mission: to disrupt the industry through relentless innovation and unwavering collaboration. Our team of over 150 seasoned professionals excel in turnkey...

  • Client Care Specialist

    2 months ago

    Burnaby, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    Job Opportunity:We are seeking a Client Care Specialist to join our team at beBee Professionals in Burnaby, Canada. As a Client Care Specialist, you will provide essential care to clients, assisting them with daily living activities and promoting their independence.Key Responsibilities:Assist clients with personal care, including bathing, dressing, and...

  • Ace Health Care

    3 months ago

    Burnaby, Canada ACE Health Care Full time

    A preferred applicant may possess one or more of the following qualities: Accountable and Dependable - Excellent Communication Skills - Friendly and energetic - Keen on learning new skills - Detail orientated and Organized - High-level multitasking skills - Problem solving skills - Has good judgment - Fluent English is required - Fluent Mandarin/Cantonese is...

  • Executive Administrative Assistant

    4 weeks ago

    Burnaby, British Columbia, Canada Pacific Coast Recovery Care Inc Full time

    About the JobPacific Coast Recovery Care Inc. is seeking an experienced and highly skilled Executive Administrative Assistant to join our team.This is a permanent, full-time position that offers a competitive salary of $65,000 per year, commensurate with experience.Job DescriptionThe ideal candidate will possess excellent communication and organizational...

  • Health Care Assistant

    3 months ago

    Burnaby, Canada 4Ever Care Full time

    Work Term: Casual - Work Language: English - Hours: 3 to 40 hours per week - Education: Other trades certificate or diploma - Experience: 1 to less than 7 months - or equivalent experience **Asset languages**: - Mandarin - Japanese - Cantonese - Korean **Work setting**: - Home care and visiting care agency - Remote location - Urban area - Work in...

  • Health Care Assistant

    3 months ago

    Burnaby, Canada 4Ever Care Full time

    Durée de l'emploi: Occasionnel - Langue de travail: Anglais - Heures de travail: 3 to 40 hours bi-weekly - Education: - Expérience: **Education**: - Other trades certificate or diploma - or equivalent experience **Asset languages**: - Mandarin - Japanese - Cantonese - Korean **Work setting**: - Home care and visiting care agency - Remote location -...

  • Administrative Assistant

    6 months ago

    Burnaby, Canada A&A Excavating LTD. Full time

    **Administrative Assistant** - **Term: Full-time, Permanent**_ **Salary**:$29.00 an hour for 40 hours a week. **Benefits**:Dental care, Extended health care, Vision care **Schedule**: 8- hours per day / Monday to Friday **Desired Experience and Qualifications** - Post-secondary education diploma or a degree is desirable - 3 years to less than 5 years of...

  • Resident/client Care Coordinator

    6 months ago

    Burnaby, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $47.77 - $65.12 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...

  • Client Care Associate

    3 months ago

    Burnaby, Canada Awrap Insurance Services Inc. Full time

    **JOB DESCRIPTION** The role of a Client Care Associate is best suited for a friendly individual with strong interpersonal skills and the ability to stay organized. Regular working hours are Monday to Friday either 9:00 AM - 5:00 PM or 10:00 AM - 6:00 PM. **REQUIREMENTS** - Secondary School Completion. - A Level 1 General Insurance License is an asset but...

  • Administrative Assistant

    4 weeks ago

    Burnaby, British Columbia, Canada Kern BSG Management Ltd. Full time

    Job TitleAdministrative Assistant - Office CoordinatorCompany OverviewKern BSG Management Ltd. is a dynamic and growing company that values its employees and strives to provide a supportive work environment.Salary InformationThe estimated annual salary for this position is $60,000 CAD, commensurate with experience.Job DescriptionThis administrative assistant...

  • Administrative Assistant

    6 months ago

    Burnaby, Canada GSP Services Ltd Full time

    Job Overview: GSP Services is a family run business seeking a skilled and experienced Administrative Assistant with drive to join our team. As a family run company, we ensure you are valued and taken care of. We prioritize professionalism, integrity, and transparency, and building strong relationships with our workers and treating you as part of our family....

  • Administrative Assistant

    6 months ago

    Burnaby, Canada Ideal Siding Full time

    Are you an adaptable and detail-oriented professional with a passion for administrative tasks and an interest for accounting? If so, we have the perfect opportunity for you! Ideal Siding is actively seeking a dynamic Administrative Assistant to join our team and contribute to our success. **Key Responsibilities**: Administrative Tasks: Handle day-to-day...

  • Administrative Assistant

    6 months ago

    Burnaby, Canada Ideal Siding Full time

    Are you an adaptable and detail-oriented professional with a passion for administrative tasks and an interest for recruiting support? If so, we have the perfect opportunity for you! Ideal Siding is actively seeking a dynamic Administrative Assistant to join our team and contribute to our success. **Key Responsibilities**: Recruiting Assistance: Collaborate...

  • Administrative Assistant

    4 months ago

    Burnaby, Canada Precise ParkLink Inc. Full time

    **Company Description**: As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations. **Job Summary**: The...

  • Administrative Assistant

    6 months ago

    Burnaby, Canada Ideal Siding Full time

    Join Our Team as an Administrative Assistant with a Focus on Recruiting Assistance! Are you an organized, detail-oriented individual with a passion for administrative tasks and a knack for recruiting support? If so, we have the perfect opportunity for you! Ideal Siding is actively seeking a dynamic Administrative Assistant to join our team and contribute to...