Call Center Representative
5 months ago
Apsis Communications is a telecommunications company located in Niagara Falls. We specialize in VoIP phone service, Internet, Television service and enterprise grade Wi-Fi systems.
We are locally owned and operated. Apsis take’s pride in offering top-tier customer service, we believe that the customer service experience with Apsis sets us apart from other telecommunication providers.
Apsis is looking to add a new member to our team
- Answer incoming calls
- Technical Support
- New Customer Sign-Ups
- Handle customer equipment pick-ups and drop-offs
- Be Organized
- Pay attention to detail, with the ability to multitask
- Have sales experience (this an asset)
- Have a willingness to learn and evolve their skills
- Be a team player, this is a necessity
- Have a positive attitude in the workplace
- Have great communication skills
- Be a self starter, that is motivated to complete tasks in detail.
- Have phone experience in customer service (this is a necessity)
- Work great as part of a team but also able to work individually
Our current hours of operations are Monday to Friday 10 AM - 6 PM and Saturday 10 AM - 3 PM, you would be scheduled on any of the days that we are open.
**Salary**:$17.00 per hour
**Salary**: From $17.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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