Front Desk Receptionist

3 weeks ago


Vaughan, Canada The Nest Health Full time

Responsibilities of this role include but are not limited to:

- Making patients feel welcome and comfortable
- Booking appointments using our software service Jane.
- Receiving payment and recording payment on Jane.
- Direct billing to benefits companies
- Opening/closing procedures - cash close out, balancing reports
- Cleaning/sanitizing/stocking (changing garbages, vacuuming and dusting as needed, sanitizing high touch point surfaces, stocking up supplies)
- Supporting practitioners with admin duties as needed
- Social Media/Marketing - Help manage our Facebook, Instagram and Newsletter. Assistance with post creation and engaging our demographic would be an asset
- Other admin tasks as needed

Job Requirements/Qualifications:

- Part time availability
- Experience working with Jane, Telus/Direct Billing is a strong asset
- Evening and weekend availability
- Knowledge of or desire to learn and understand each discipline
- Passionate about supporting and empowering women and great with babies/children
- Excellent team work & problem-solving skills
- Excellent organization and time management skills
- Excellent telephone etiquette and ability to communicate clearly with patients and staff
- Strong computer literacy, and proficiency with MS Office Suite, (experience with Canva and Mail-chimp an asset)
- Experience in a fast-paced multidisciplinary clinic environment
- Marketing/Social media experience an asset
- Possess a growth mindset
- Fluency in English, both spoken and written

Hours:

- regular hours will be around 6-12 hours per week with a mix of day and evening hours
- ability to pick up other shifts both daytime and evenings/weekends as needed would be a strong asset.

This position is largely about “fit.” You will be working very closely with our team every day to streamline and facilitate our ability to provide excellent patient care. Much of your work day will be unsupervised. The ability to rapidly switch from one task to another, to prioritize and complete duties with multiple interruptions is a necessary requirement of this position. You will be provided with responsibilities, tasks and guidlines/expectations however we do expect you to take initiative in helping to make the clinic and front desk run optimally.

We are looking for a person who communicates effectively and is comfortable working with the public, especially women along the motherhood journey (fertility/pregnancy/postpartum) and their babies/children.

Considering the nature of our work, there is a strict requirement for confidentiality and signing a robust confidentiality agreement is required for this position.

**Job Type**: Part-time

**Salary**: From $18.00 per hour

Expected hours: 6 - 12 per week

Schedule:

- Day shift
- Evening shift
- Weekends as needed

Application question(s):

- Do you have experience working with Jane (an EMR system) and direct billing through Telus/Jane & Sunlife?
- Please list your work availability.

**Experience**:

- Reception: 2 years (preferred)

**Language**:

- fluent English. (required)

Work Location: In person

Application deadline: 2023-11-25



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