Operations Coordinator

3 weeks ago

Kelowna, Canada Kelowna’s Gospel Mission Full time

**Operations Coordinator - Truck Driver**:
**Position Summary**

**Key Responsibilities**:

- Working as a driver on a 1-ton cube truck for the purpose of picking up and delivering goods;
- Be personable and able to relate to donors and show genuine interest in donors’ interests. Provide excellent in person and phone guest experience;
- Respond to inquiries and requests from donors, clients, guests, and community partners in a knowledgeable and professional manner. Provide problem-solving solutions when necessary.
- Collect donations from residential, individual, and/or commercial and donor homes and facilities
- Maintain accurate inventory and are tagged appropriately for check out;
- Continue to seek out and enhance the relationship between the organization and the donors
- Following itinerary, keeping track of paperwork and managing inventories
- Deposit cash safely at KGM’s head office to the Finance Department
- Answer On-Site Donations door to receive donations from guests, assisting guests with moving/unloading product when necessary;
- Responsible for pickup and delivery of donations and warehouse operations;
- Provide volunteers with support and a safe environment while ensuring they can work effectively;
- Model KGM values of Compassion, Integrity, Respect, Grace-led, & Transformation;
- Maintain an excellent relationship with all residents, volunteers, and employees by building bridges of friendship wherever possible while being observant of the Policy and Procedures of KGM;
- Perform other related duties as required.

**Position Requirements**:

- Ability to operate a box truck/van with a clean driver’s abstract
- Minimum of one year of retail and customer service experience
- Must be able to lift 150 lbs assisted and up to 50 lbs regularly
- Provide outstanding internal and external guest experience including excellent listening skills, diplomacy, and sensitivity
- High degree of comfort in a fast-paced environment, ability to multi-task and prioritize coupled with excellent judgement and conflict resolution skills;
- Working knowledge of Microsoft Office Suite products
- Exhibits cultural sensitivity and competence in a dynamic culturally diverse team
- This position is dependent on a Criminal Records Check (Vulnerable Sector);
- The starting wage for this position is 23.26 per hour

This is a great opportunity to make a significant difference in the Kelowna community; we are looking forward to hearing from you

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