Operations Coordinator

1 week ago


Kelowna, British Columbia, Canada Kelowna's Gospel Mission Full time

Operations Coordinator - Truck Driver:

Position Summary

Key Responsibilities:

  • Working as a driver on a 1ton cube truck for the purpose of picking up and delivering goods;
  • Be personable and able to relate to donors and show genuine interest in donors' interests. Provide excellent in person and phone guest experience;
  • Respond to inquiries and requests from donors, clients, guests, and community partners in a knowledgeable and professional manner. Provide problemsolving solutions when necessary.
  • Collect donations from residential, individual, and/or commercial and donor homes and facilities
  • Maintain accurate inventory and are tagged appropriately for check out;
  • Continue to seek out and enhance the relationship between the organization and the donors
  • Following itinerary, keeping track of paperwork and managing inventories
  • Deposit cash safely at KGM's head office to the Finance Department
  • Answer On-Site Donations door to receive donations from guests, assisting guests with moving/unloading product when necessary;
  • Responsible for pickup and delivery of donations and warehouse operations;
  • Provide volunteers with support and a safe environment while ensuring they can work effectively;
  • Model KGM values of Compassion, Integrity, Respect, Graceled, & Transformation;
  • Maintain an excellent relationship with all residents, volunteers, and employees by building bridges of friendship wherever possible while being observant of the Policy and Procedures of KGM;
  • Perform other related duties as required.

Position Requirements:

  • Ability to operate a box truck/van with a clean driver's abstract
  • Minimum of one year of retail and customer service experience
  • Must be able to lift 150 lbs assisted and up to 50 lbs regularly
  • Provide outstanding internal and external guest experience including excellent listening skills, diplomacy, and sensitivity
  • High degree of comfort in a fastpaced environment, ability to multitask and prioritize coupled with excellent judgement and conflict resolution skills;
  • Working knowledge of Microsoft Office Suite products
  • Exhibits cultural sensitivity and competence in a dynamic culturally diverse team
  • This position is dependent on a Criminal Records Check (Vulnerable Sector);
  • The starting wage for this position is 23.26 per hour
This is a great opportunity to make a significant difference in the Kelowna community; we are looking forward to hearing from you
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