Customer Service Advisor

5 months ago


Stouffville, Canada Bruce's Auto Service Full time

**Main responsibilities include**:

- Greeting and welcoming customers as they approach the front desk
- Answering questions and addressing complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Keep updated records and files
- Scheduling appointments for customers
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

**Requirements**:

- Experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem solving skills
- Automotive knowledge an asset

Please submit a resume and cover letter

**Job Types**: Full-time, Permanent

**Salary**: From $20.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Stouffville, ON L4A2S9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person


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