Medical Records Manager

1 month ago


Montréal QC, Canada Circle Medical Full time

**ABOUT US**

Circle Medical is the fastest-growing telemedicine provider in the US and has seen incredible growth of over 100% per year over the past three years.

Circle Medical is a venture-backed Y-Combinator healthcare startup on a mission to bring quality, delightful primary care to everyone on the planet. Built by top-tier physicians, engineers, and designers, our medical practice and underlying technology have pioneered how people find and receive care.

More about us can be found on our website.

**DESCRIPTION**

We are currently looking for a Medical Records Manager to join the Patient Experience team at Circle Medical Technologies. As we continue to grow, we are constantly searching for exceptional talent to be a part of our team. This position is based out of our offices in Montreal, Canada. The Medical Records Manager is responsible for overseeing the medical records department, ensuring the accuracy, security, and accessibility of patient health information. This role involves managing the release of information processes, maintaining compliance with healthcare regulations, and implementing efficient record-keeping systems.

**WHAT YOU’LL DO**:

- Manage and lead the medical records department, overseeing day-to-day operations and team performance.
- Evaluate and maintain policies related to the release of information, requests for Protected Health Information (PHI), and government and legal requests and subpoenas.
- Ensure compliance with local, provincial, and national laws and regulatory requirements, including HIPAA.
- Collaborate with legal counsel to determine if changes to policies and procedures are required.
- Develop and implement efficient workflows, procedures, and operating principles to ensure optimal efficiency and high-quality patient experience.
- Oversee the proper implementation and maintenance of electronic health record (EHR) systems.
- Conduct regular audits to ensure the integrity and security of medical records.
- Train team members on proper record-keeping procedures, privacy regulations and current best practices.
- Collaborate with other departments to ensure seamless integration of medical records processes across the organization.

**WHAT YOU’LL BRING**:

- Bachelor’s degree in a related field, or 5 or more years of equivalent related management work experience.
- 2+ years of experience in leadership and/or operational and process management.
- 2+ years of experience in medical field or industry that involves record keeping and compliance.
- Strong knowledge of healthcare industry regulations and compliance standards, including HIPAA.
- Proficiency navigating electronic health record (EHR) systems and the Google Workspace suite.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Proven success in conflict resolution.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Google Workspace, Microsoft Office Suite or related software.

**WHAT WILL GIVE YOU AN EDGE**:

- Proven track record with other startups or VC-funded companies.
- Significant exposure to high level executive communications.

**COMPENSATION**

In alignment with our values, Circle Medical has transparent salaries based on merit-based output levels, and our total rewards include equity options.

This is a full-time, salaried position plus generous benefits, vacation and full medical/dental benefits.

Additional Benefits:

- Flexible vacation & generous sick leave after 90-days.
- Paid bonus holidays in addition to local statutory holidays.
- $500 annual education and development reimbursement.
- Extended Medical, Dental, Vision, Disability & Life insurance benefits for eligible Employees, enhancing local provincial coverage (eligibility after 90-days).
- Wellness perks, including discounts for mental health programs and online wellness courses
- Group RRSP matching
- Weekly in-office team lunches

Circle Medical is an equal opportunity employer and affirmatively seeks diversity in its workforce. Circle Medical recruits qualified applicants and advances in the employment of its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

========================================================

**Gestionnaire Des Dossiers Médicaux**

**À PROPOS DE NOUS**

Circle Medical est le fournisseur de télémédecine qui connaît la croissance la plus rapide aux États-Unis et a connu une croissance incroyable de plus de 100 % par an au cours des trois dernières années.

Circle Medical est une start-up de soins de santé financée par Y-Combinator dont la mission est d'apporter des so



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