Dental Administrator
3 months ago
**Job Title: Bilingual Dental Administrator**
**Location**: Ogilvie Dental
**Position**: Full-Time
**Hourly Rate**: $20 - $25
**Languages Required**: Bilingual in English and French
**Key Responsibilities**:
- **Schedule Management**: Oversee and coordinate the schedules for all three providers (one dentist and two hygienists), ensuring optimal appointment scheduling and efficient use of time.
- **Patient Transactions**: Process co-payments and other payments accurately. Manage billing procedures and financial transactions with attention to detail.
- **Insurance and Claims**: Submit claims to insurance providers and follow up on outstanding claims. Assist patients with understanding their insurance benefits and any associated co-payments.
- **Patient Follow-Up**: Contact patients regarding unscheduled treatments, pre-determinations, and follow-up needs. Utilize short notice and callback lists effectively to manage patient communications.
- **Document Management**: Scan, file, and manage patient documents and records efficiently. Ensure accuracy and security of all patient information.
- **Customer Service**: Provide exceptional customer service, creating a welcoming atmosphere for patients. Address and resolve patient concerns professionally.
- **Team Collaboration**: Work closely with the dental team to ensure smooth office operations. Participate in team meetings and contribute to a positive and collaborative work environment.
**Skills and Qualifications**:
- **Experience**: 1-2 years of experience in a dental or healthcare setting is preferred.
- **Languages**: Fluent in both English and French, with strong communication skills in both languages.
- **Software Knowledge**: Experience with Dentrix software is a plus. Proficiency in general office software (e.g., Microsoft Office Suite) is essential.
- **Customer Service**: Outstanding interpersonal skills with a focus on delivering high-quality patient care.
- **Organizational Skills**: Ability to manage multiple tasks efficiently in a fast-paced environment.
- **Attention to Detail**: High accuracy in handling financial transactions and maintaining patient records.
**Why Join Us?**
At Ogilvie Dental, we are committed to teamwork, excellence, accountability, and customer focus. If you are passionate about providing exceptional patient care and thrive in a fast-paced environment, we encourage you to apply. This is a great opportunity to join a supportive team where your skills and contributions are valued.
**How to Apply**:
Pay: $20.00-$25.00 per hour
Expected hours: 36 per week
Ability to commute/relocate:
- Gloucester, ON K1J 6N2: reliably commute or plan to relocate before starting work (required)
**Experience**:
- at Dental and/or Admin/or Reception/ At least 6 months: 1 year (required)
**Language**:
- English (required)
- French (required)
Work Location: In person
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