Global Sales Support Administrator

4 weeks ago

Langley, Canada Argus Control Systems Ltd. Full time

**GLOBAL SALES SUPPORT ADMINISTRATOR (GSSA)**

**REPORTING TO: MANAGER, GLOBAL SALES SUPPORT**

***

Working in a team environment, the Global Sales Support Administrator (GSSA) assists with customer interaction, quote development, order processing, and ERP data entry/updating. The GSSA plays a critical role in ensuring both our internal and external clients receive accurate and timely responses to their quote requests as well as the subsequent related order entry activities. They also contribute to corporate process improvement projects to ensure our process steps add value to our clients.

There are three levels of Global Sales Support Administrator. Level (I) Administrators start by learning the Sales Support activities listed below before moving onto level (II) Administrator activities included in the Estimates, Quotes and Order processing section listed below. Level (III) Administrators demonstrate proficiency in all activities listed below.

**RESPONSIBILITIES & DUTIES**

**Sales Support**
- Provide a high level of customer service to internal and external customers at all times
- Assist Outside Sales with outbound contact with prospects/customers for quote follow-up, information collection, order status updates
- Route qualified opportunities to the appropriate Outside Sales team member for further development and closure
- Prepare, maintain, and distribute information within electronic departmental files:

- o Correspondence: technical sales, quotations, bid proposals, orders, order confirmations, confirmation of shipping details.
- Keep internal systems up to date and organized. These include Sharepoint, Epicor and SalesForce
- Liaise with other departments for supporting information as required
- Attend tradeshows and provide demonstrations at customer’ facilities from time to time

**Estimates, Quotations, and Order Processing**
- Develop a technical familiarity with CEL products and service offerings
- Review and adapt to information regarding product innovations, competitors, and market conditions
- Assess clients’ needs and resources and recommend the appropriate goods or service
- Prepare and administer sales proposals and contracts
- Estimate quote prices, credit or contract terms, warranties, and delivery dates
- Create costing estimates for both quotes and orders.
- Review purchase orders, process orders and QMS checklists
- Complete and submit order acknowledgement with project timelines confirmation
- Ensure quote templates, price lists, terms and conditions, and other such work instructions and/or controlled documents are maintained and current, as directed by ISO policy
- Provide support and training for other members of the Sales team, as required

**CRITICAL KNOWLEDGE, SKILLS AND ABILITIES**
- Excellent interpersonal skills with a focus on patience and listening
- Energetic, self-starter with ability to adapt to change in a highly dynamic office environment
- Ability to prioritize and complete tasks with acute attention to detail, consistency and within timelines
- Ability to present information in a concise and efficient manner via written/verbal communication and presentation skills.

**Employment Requirements**:

- A minimum of two (2) years experience in a similar role, preferably within Agri-Tech industry
- Proficiency in Salesforce, Epicor, and similar platform
- High level of commitment to exceptional customer service
- Knowledgeable of industry products (an asset)

**DURATION**

Permanent, full-time position

**LOCATION**

In Office

**RATE OF PAY**

The range for this role is $55,000 to $70,000.

The successful applicant will be remunerated based on the level of skills, competencies, education, and experience.

**CLOSING DATE**

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (required)
- inside sales: 2 years (required)

**Language**:

- Mandarin (preferred)

Work Location: In person

Expected start date: 2024-12-16

  • Sales Administrator

    3 weeks ago

    Langley, Canada Hardy Sales Full time

    **Job Title: Sales Administrator** **Company: Hardy Sales** **Location: Langley, BC** *** **Salary**: $49,000-$56,000 We are seeking a highly organized and detail-oriented Sales Administrator to join our dynamic sales team. As a Sales Administrator, you will play a crucial role in supporting our sales department by providing administrative assistance,...

  • Sales Administrator

    4 weeks ago

    Langley, Canada Vicinity Motor Corporation Full time

    The Vicinity Motor (Bus) Corporation (Previously Grande West Transportation Group) is a Canadian bus manufacturer which designs, engineers and manufactures mid-size buses for transit authorities and commercial enterprises. The Vicinity bus is available in a variety of models powered by clean diesel or CNG, designed with affordability, accessibility, and...

  • Sales Administrator

    6 days ago

    Langley, Canada Vicinity Motor Corp Full time

    The Vicinity Motor (Bus) Corporation (Previously Grande West Transportation Group) is a Canadian bus manufacturer which designs, engineers and manufactures mid-size buses for transit authorities and commercial enterprises. The Vicinity bus is available in a variety of models powered by clean diesel or CNG, designed with affordability, accessibility, and...

  • Sales Administrator

    6 days ago

    Langley, Canada Vicinity Motor Corporation Full time

    The Vicinity Motor (Bus) Corporation (Previously Grande West Transportation Group) is a Canadian bus manufacturer which designs, engineers and manufactures mid-size buses for transit authorities and commercial enterprises. The Vicinity bus is available in a variety of models powered by clean diesel or CNG, designed with affordability, accessibility, and...

  • Sales Operations Associate

    4 weeks ago

    Langley, Canada Hardy Sales Full time

    **Job Title: Sales Operations Associate** **Location: Langley BC** **Department: Sales** **Reports to: Sales Administrator** **Salary: $21.00 - $23.00** **About Us**: Hardy Sales is a dynamic and fast-growing company that’s dedicated to empowering our sales team with the tools, data, and strategies needed to reach new heights. We’re looking for a...

  • Accounts Payable Administrator

    2 weeks ago

    Langley, Canada Hardy Sales Full time

    We are hiring a full-time permanent Accounts Payable Administrator that will work at our Langley office Mon-Fri, 7:30AM-4:00PM. Hardy Sales is a local, family owned and operated wholesale food distribution company since 1982. Responsibilities include: - Inventory payables. - Bank payments (Wire/EFT/Ach payments) and journal entries. - US dollar purchasing...

  • Purchasing & Logistics Administrator

    3 weeks ago

    Langley, Canada Hardy Sales Full time

    Hardy Sales is a local, family owned and operated wholesale food distribution company. We are hiring a full time permanent Purchasing & Logistics Administrator that will work at our Langley office Mon-Fri, 7:30AM-4:00PM. Daily responsibilities include: - Tracking and coordinating inbound shipping containers from overseas - Replenishment purchasing -...

  • Purchasing & Logistics Administrator

    2 weeks ago

    Langley, Canada Hardy Sales Full time

    We are hiring a full-time permanent Purchasing & Logistics Administrator that will work at our Langley office Mon-Fri, 7:30AM-4:00PM. Hardy Sales is a local, family owned and operated wholesale food distribution company since 1982. Daily responsibilities include: - Replenishment buying. - Booking truck transport, carrier appointments, and lumping...

  • Administrative Accounting Assistant

    2 weeks ago

    Langley, Canada AdvanTec Global Innovations Full time

    **AdvanTec Global Innovations, manufacturing made better**. Whether it is designing and manufacturing the world’s most secure weather tight marine closures or engineering astonishing support structure for bridges, the team at AdvanTec is driven by passion, and an insatiable urge for creativity. **Why come work for us**: - AdvanTec Global Innovations, a...

  • Sales Representative

    3 weeks ago

    Langley, Canada Hardy Sales Full time

    Hardy Sales is seeking a dynamic and driven **Sales Representative** to join our team. Based in the **Vancouver region**, this hybrid role involves both **on-the-road client visits** and **in-office responsibilities** at our **Langley location**. You will play a key role in driving sales growth by identifying new business opportunities, maintaining strong...

  • Sales Administrator

    4 weeks ago

    Langley, Canada CRS Crane Solutions Full time

    CRS Crane Solutions is looking to fill the position of Sales Administrator for the New Equipment Sales Department, who, under the direction of the VP Of Sales - New Equipment, will primarily be responsible for the following: - Provide front line reception, office management, sales team support in terms of documentation management, client communication,...

  • Administrator

    4 weeks ago

    Langley, Canada Vicinity Motor Corporation Full time

    The Vicinity Motor (Bus) Corporation (Previously Grande West Transportation Group) is a Canadian bus manufacturer which designs, engineers and manufactures mid-size buses for transit authorities and commercial enterprises. The Vicinity bus is available in a variety of models powered by clean diesel or CNG, designed with affordability, accessibility, and...

  • Customer Service/administration

    3 weeks ago

    Langley, Canada Hardy Sales Ltd. Full time

    Excellent written and oral communication skills - Proficiency in M.S. Office ( Excel, PowerPoint, Word and Outlook) - Experience in one or more of the areas of customer service, sales administration and general administration. - Excellent time management skills. - The ability to meet deadlines and work independently. - A high standard of integrity and a...

  • Administration Support Assistant

    3 weeks ago

    Langley, Canada Westrow Food Group Full time

    **Job description**: - Join Our Dynamic Team as an Administration Support Assistant at Westrow Food Group! - Are you ready to contribute to a thriving company in a role that offers growth, collaboration, and impact? Due to our strong business growth, we are expanding our team and seeking a dedicated **Administration Support Assistant** for our Langley, BC...

  • Sales Support Manager

    4 weeks ago

    Langley, Canada Julius Montz GmbH Full time

    **Description** **Genesis Motion Solutions - Sales Support Manager** **_ Location _**_- Hybrid between home-based in the Lower Mainland and office in Langley, BC_ **Your Job** If you have a passion for supporting a global sales team, delivering outstanding customer service and entrepreneurial leadership, Genesis Motion Solutions (GMS) has an opening for...

  • Contract Sales Support

    2 weeks ago

    Langley, Canada Country Lumber Full time

    _**Great opportunity to establish yourself with a growing company!**_ **Position Overview / Scope of Responsibilities**: The primary focus of Contract Sales Support is to assist Contract Sales by supporting the sales team with administrative duties; and help obtain and retain customers by ensuring the department is running smoothly while addressing customer...

  • Sales Administrator

    2 weeks ago

    Langley, Canada Motion LP Full time

    **Consider joining us as a Sales Administrator **[EN1] **if**: You have worked in customer service or in an office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with colleagues,...

  • Sales Administrator

    3 weeks ago

    Langley, Canada Motion LP Full time

    **Consider joining us as a Sales Administrator **[EN1] **if**: You have worked in customer service or in an office environment, responding to competing demands and prioritizing tasks. You have high attention to detail, strong organizational skills, and a willingness to help wherever and whenever you are needed. You can foster relationships with colleagues,...

  • Sales Administrator

    3 weeks ago

    Langley, Canada VLG Full time

    Vane Lawn and Garden Services has been serving the Greater Vancouver and Fraser Valley regions since 1981. With our steadfast commitment to our core values of Relationships, Maximum Effort, Development, and Positivity, we continue to meet the needs of our commercial and institutional clients. As we continue to grow, we are seeking a dedicated, professional,...

  • Junior Sales Representative and Administration

    3 weeks ago

    Langley, Canada Marathon Marketing Services Inc. Full time

    Are you a motivated individual with a passion for sales and a talent for effective administration? We're actively searching for a dynamic Junior Sales Representative and Administration professional to join our team. If you're seeking a challenging yet rewarding opportunity to grow your skills in both sales and administration functions, we want to hear from...