Administrative Assistant

3 weeks ago


Kitchener, Canada Conestoga College Full time

Requisition Details

**Job Title**:
**Administrative Assistant**

**Requisition #**:
**23-570**

**Campus**:

Kitchener

**Department**:

School of Business

**Payband**:

E

**Starting Rate**:

$26.47

**Payband Range**:

$26.47 - $30.69

**Hours/Week**:

35

**Posting Date**:

Friday, April 14, 2023

**Closing Date**:

Sunday, April 23, 2023 at 11:59 PM EST

**Vacancy Type**:

Support Staff - Full-time Temporary Appendix D Contract

Support Staff Full-time Appendix D Replacement Position (May 1, 2023 - March 29, 2024)

(Full-time Support Staff will be given first consideration)

The Administrative Assistant provides a variety of administrative support services for the School of Business and specifically to the Office of the Chair. The individual oversees and implements key processes such as contracts, administrative processes related to faculty teaching assignments (loadings) and new-hire correspondence. The incumbent also organizes and monitors the completion of School responsibilities in areas such as Student Appraisal of Teaching (SATs), Student Satisfaction Surveys, data collection for inter-departmental use and the successful and timely completion of course outline reviews. The Administrative Assistant responds to queries for the Chairs, Program Managers and for the School, provides recommendations on administrative processes, and helps organize meetings and the calendar of the Chair.

**Responsibilities**:

- Organizes, monitors, and supports the completion of Academic Administrative processes, such as course/faculty loadings, contracts, SATs, Student Satisfaction Surveys, course outline review, and new-hire correspondence; Consults with the Chairs, Program Managers and other areas as required, creates a plan, contacts faculty to inform them, schedule them and remind them as required, tracks the progress regarding the implementation of said processes, and provides regular reporting to various stakeholders (including the Chair) in regard to the timely completion of these processes every semester
- Responds to a variety of inquiries that require knowledge of the College policies, procedures, and services as well as School of Business practices. These inquires could be from students, faculty, or any other stakeholder in the College, relating to admissions, registrations, academic policies, and procedures
- Reviews and assesses incoming mail, notifying the Chairs about material requiring attention/action
- Ensures correspondence is assigned to appropriate Chair and that responses are sent to meet deadlines
- Verbally reminds the Chair of items when deadlines are approaching
- Organizes the daily activities of the Chairs including maintaining calendar, booking appointments, and arranging meetings, handling incoming/outgoing mail and handling telephone calls and face-to-face communications
- Maintains documentation pertaining to academic policies and procedures as well as general college policies and procedures manuals. Updates information into databases and spreadsheets as required

Qualifications:

- Two-year Diploma in Education, Business Administration, Arts/Humanities, Social Sciences or related field
- Minimum two years of practical experience in an Office Assistant capacity, working for managers is required
- Ability to learn and utilize new processes quickly and accurately
- Strong organizational skills and attention to detail
- Excellent interpersonal skills and the capability to communicate professionally, tactfully and diplomatically
- Possesses initiative and problem-solving ability
- Effective minute taking and editing skills
- Excellent oral and written communication skills

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