Administrative Assistant- International Student Services and Global Learning Centre

3 weeks ago

Regina, Canada University of Regina Full time

Faculty/Department UR International Unit UR International Employee Group CUPE 5791 Collective Agreement Consideration Open with preference given to CUPE 5791 members(NON-RESEARCH). CUPE 5791 Job Family Operational Services Category Staff Number of Vacancies 1 Position Summary

Are you passionate about delivering top-notch customer service and supporting international students while managing key administrative tasks in a dynamic environment? Join us as our new **Administrative Assistant**

With the goal of maintaining and increasing student retention, this position is responsible for coordinating and monitoring the smooth delivery of all customer service operations for International Student Services and Global Learning Centre. Excellent customer service is essential where student needs take precedence. Reporting directly to the Manager, Student Services and Global Learning Centre this position is responsible for assisting the Manager, and Life skills advisors as well as other employees in the office.

**What You’ll Do**:

- This incumbent will be responsible for all the administrative and secretarial support for the department;
- This incumbent will be responsible for reconciling the budget of Student Services and Global Learning Centre FOAPAL’s, processing payments for invoices and student club sponsorships, and maintain records for all other financial activities within the department;
- The incumbent will be responsible for entering information into Banner, generating and analyzing information from Caspur Report, creating spreadsheets, and other daily tasks;
- The incumbent will train and supervise student assistants within the department;
- This position is responsible for being the front-line contact with International Students at the U of R;
- Updates website - to ensure that students have the latest information about our office;
- Coordinates logistics for sessions, meetings, events - to ensure that all sessions, etc are organized and running smoothly;
- Communicates with all university staff - to ensure that our office maintains good relations with whole university community.
- **Plus More**:Be ready to take on additional related tasks as assigned - your role is dynamic and essential to our success

**Why Join Us?**

At the University of Regina, we’re more than just a campus - we’re a community
Join our team and enjoy:

- **Meaningful Impact**:Your work directly contributes to creating a better environment for students, faculty, and staff.
- **Professional Growth**:We support your development, offering opportunities for advancement and learning.
- **Work-Life Balance**: We value your well-being and know your personal life is most important
- **Dynamic and Inclusive Workplace**:We value diversity and inclusivity. You’ll be part of a team that celebrates different perspectives, backgrounds, and experiences, making every day an opportunity for personal growth.
- **Innovation Culture**:We encourage fresh ideas and innovative thinking.
- **Competitive Compensation**: We offer competitive compensation package and benefits to reward your talent. A few of the these benefits include Health/Dental/Vision Benefits, flexible spending account, Defined Benefit Pension Plan, and much more

Be the spark that ignites seamless service and unforgettable experiences for our global student community today

Position Requirements

**What You’ll Bring to this Position**:

- Grade 12, supplemented by the successful completion of a recognized business course;
- Minimum of two years’ related experience, preferably within a university environment;
- An equivalent combination of education and experience may be considered.

**Skills That Will Ensure Your Success in the Role**:

- General office administration knowledge;
- Knowledge of immigration and education policies, laws, and regulations for international students in Canada.
- Knowledge of account reconciliation and financial fundamentals;
- Knowledge of University programs, services, policies and procedures;
- Knowledge of website and social media management;
- Knowledge of University systems such as Banner, Caspur, and URDocs is a strong asset;
- Basic knowledge of project management and event planning;
- Demonstrated ability to collaborate and communicate with multiple and diverse cultures;
- Demonstrated ability to make sound judgement decisions based on the interpretation of generic policies within a certain context;
- Ability to create, compose, and edit written materials and reports;
- International experience beyond personal travel (i.e. experience studying, working, and/or living abroad);
- Ability to communicate fluently in English and other international language;
- Superior customer service skills;
- Excellent time management and organizational skills;
- Excellent verbal and written communication skills;
- Decision making skills - ability to make effective administrative decisions with sound judgment;
- Ability to maintain confidentiality of records and infor

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