Helpdesk Support Technician

6 months ago


Toronto, Canada NPO USA Full time

NPO USA is looking for Help Desk Support Technician

**Job Details**:

- This position is for Canada.
- Salary range $60k - 72K per annum.
- Direct hire only.

5 years of networking experience in an IT support role in managing Computer Systems.

Hands-on experience with networking and computing components and technologies such as Desktops, Laptops (Windows / MAC), Printers, AV Systems.
- Work hours standard 8h /day - 3 (THREE) days a week. The remaining 2 days from remote.
- Windows desktop engineer - End user support (local user onsite, then support of remote users, as part of a dedicated North America support team).
- Software support (MS office) - installation and user support.
- Service requests & Incident via ticketing systems.
- Desktop/laptop/printer setup/config/replacement/troubleshooting.
- Working under pressure to achieve the team goals and targets on time.
- Diagnose and resolve issues with a wide variety of AV hardware, both current generation and legacy.

**Competitive Package**:

- Canada:_

Health insurance, by monthly allowance, covering dependents.

**About NPO USA**:
If you are smart and curious about new things, we are looking for you: this is an exciting opportunity to work, learn and acquire new skills



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