Junior IT Helpdesk Technician

4 days ago


Toronto, Canada Spectrum Health Care Full time

**Company Description**
Your happiness and well-being are top priorities at Spectrum We offer competitive wages, paid sick days, RRSP matching and more

We are hiring a full time **Junior IT Helpdesk Technician** for our **Toronto **office** **In this role, you will be responsible in providing first-line technical support and assistance to end-users regarding hardware, software, or network related issues. This position requires on-call after-hours support, weekend availability and shift schedule flexibility.

At Spectrum Health Care, our mission is re-imagining home care for clients and families to provide products and services they need, whenever care is required, delivered by the most qualified and compassionate staff.

Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part of one of **Canada’s Best Managed companies** and a committed member of a team of highly skilled healthcare professionals.
- Monitor IT Helpdesk mailbox, review and convert requests to tickets, and assign to appropriate team members
- Enable support for system access, including creating and managing user accounts, operations and software licensing.
- Provide support for mobile devices including configuration and management.
- Document and tracks issues, status and resolution using incident management tools.
- Conduct ticket reviews, statistic reports and execute special projects as required.
- Provide excellent customer service and maintain a positive relationship with end-users

**Qualifications**
- University degree in IT or equivalent work experience, with minimum 1 year in technical support
- Understanding of LAN/WAN networking, Windows OS, Active Directory, and information security best practices
- Experience with hardware and software configuration, troubleshooting, and deployment
- Knowledge of mobile OS, devices, and printer support
- Professional phone etiquette and rapport with users of varying technical expertise

**Additional Information**

**Spectrum Health Care **is thrilled to be named one of **Canada’s Best Managed Companies.** This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click **here** to learn more about this esteemed honour.

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.


  • Helpdesk Support

    5 months ago


    Toronto, Canada Fidelity IT Solutions Full time

    Technical Support Specialist Position Summary: **Duties**: - General Office 365 and GSuite Administration - Provides technical leadership to the Helpdesk through training, coaching and continual engagement. - Creation and maintenance of published documentation for technical procedures, policies, and standard processes related to Helpdesk. Ensures adherence...


  • Toronto, Canada Spectrum Health Care Full time

    Company Description Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more! We are hiring a full time Bilingual IT Helpdesk Technician  to join our team in Toronto . This is a full time role working out of our Toronto office.  At Spectrum Health Care our mission is...


  • Toronto, Canada C&P Dental Lab Full time

    Are you a skilled and passionate Dental Technician looking for an exciting new opportunity? Look no further! We are seeking a dedicated individual to join our dynamic team and contribute their expertise to our growing dental practice. Position: Junior Dental Technician **Responsibilities**: - Craft high-quality nightguards with precision and attention to...


  • Toronto, Canada C&P Dental Lab Full time

    Are you a skilled and passionate Dental Technician looking for an exciting new opportunity? Look no further! We are seeking a dedicated individual to join our dynamic team and contribute their expertise to our growing dental practice. Position: Junior Dental Technician **Responsibilities**: - Craft high-quality nightguards with precision and attention to...

  • Junior Locksmith

    2 months ago


    Greater Toronto Area, Canada Credential Lock and Security Inc. Full time

    We are looking for a Junior Locksmith / Door Technician who has 1 - 3 years of shop/service experience. If you are a locksmith apprentice or junior technician looking for a positive change, please feel free to give us a call. **Job Types**: Full-time, Permanent Pay: $25.00-$35.00 per hour Expected hours: 40 per week Additional pay: - Overtime...


  • Toronto, Canada Zedcor Security Solutions Corp. Full time

    **About Zedcor Inc.** **Position Overview**: We're excited to offer a Junior Field Technician role at our Toronto branch. This is a fantastic opportunity for individuals eager to gain hands-on experience in deploying, maintaining, and repairing mobile video surveillance towers. Playing a crucial role in our expansion efforts, you'll operate under diverse...


  • Toronto, Canada Metrie Full time

    **Metrie is hiring for a Junior Maintenance Technician position for day shifts from 6 AM to 6 PM in Woodbridge, ON !** Since 1926, Metrie Inc. has been a leading manufacturer and distributor of interior finishings. We are a family-owned and private company with multiple locations across North America, striving to inspire designers, architects, and...


  • Toronto, Canada NewAge Products Inc Full time

    Headquartered in North York, ON, with employees in Canada, the US, China and India, NewAge is an industry-leading manufacturer and distributor of premium home improvement solutions. Our products are sold through major online retailers such as Lowes, The Home Depot, Costco, Amazon, and Wayfair as well as our own e-commerce site. But what makes us unique is...


  • Toronto, Canada Salon Fortelli & Spa Full time

    We are looking for a friendly, enthusiastic, and motivated **Junior Colour Technician **to join our team of 10 beauty professionals. We want someone who is passionate about the beauty industry, looking to be mentored by our Colour Director and grow with our team. **You should be**: - Friendly and outgoing - Dependable and punctual - Detail oriented and...

  • IT Technician

    5 months ago


    Toronto, Canada Kinectrics Full time

    Kinectrics takes pride in being consistently ranked as one of the best places to work in the energy and utility industry, where purpose and people mean as much as innovation and growth. That’s why we choose only the best and brightest to join us. To keep pace with Canada’s expanding energy and utility sector, Kinectrics has grown from a company of 300...

  • IT Support Technician

    6 months ago


    Toronto, Canada Teceze Ltd Full time

    The Band 2 - Desktop Technician will provide day to day local **Bachelor’s Degree or equivalent in Computer Science or related field.** - CompTIA A+, Microsoft Certified Professional (MCP) or better. - Minimum of 18 months years of IT experience. - Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and...


  • Toronto, Canada NPO USA Full time

    NPO USA is looking for Help Desk Support Technician **Job Details**: - This position is for Canada. - Salary range $60k - 72K per annum. - Direct hire only. 5 years of networking experience in an IT support role in managing Computer Systems. Hands-on experience with networking and computing components and technologies such as Desktops, Laptops (Windows /...


  • Toronto, Canada PortfolioAid Inc. Full time

    **Junior Systems Administrator** **Role Summary** Full-time / Permanent / Hybrid PortfolioAid is looking for a proactive professional who will be responsible for providing comprehensive end-user support to internal staff. As the primary point of contact for day-to-day functioning of the IT Helpdesk, the role is responsible for the successful setup and...

  • IT Support Technician

    3 months ago


    Toronto, Canada QMC Metering Solutions Full time

    QMC IT Support Technician - Toronto, ON (Full-time/Hybrid) QMC Metering Solutions supplies and integrates several meter technologies to effectively monitor the consumption of electricity, water, gas and thermal energy consumption of commercial and residential properties. We have offices in Coquitlam, Calgary, and Toronto and have a support and distribution...

  • Av/vc Ops Technician

    6 months ago


    Toronto, Canada Milestone Technologies, Inc. Full time

    **Company Overview**: Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for...


  • Toronto, Canada Cosmetica Laboratories Inc. Full time

    Cosmetica is recognized for innovation, excellence, and commercialization with award-winning products. From concept to creation, we offer an unparalleled array of services that will inspire, create and deliver every step of the way. We value and recognize talent and want you to help us create beauty in the world! At Cosmetica Laboratories, we are committed...


  • Toronto, Canada Atlantis IT group Full time

    **Customer Service Support - Bilingual** **Toronto, ON - Onsite** **Full Time** **Key Skills**: Responsible for providing Bilingual Customer Service Support. Service Now reporting, perform ticket analytics, helpdesk analyst. providing L1/L1.5 support, excellent customer handling skills, Awareness / knowledge of ITSM process, knowledge on bank branches and...


  • Greater Toronto Area, Canada Custom Fire & Sprinkler Services Ltd. Full time

    _Custom Fire & Sprinkler Services was born from the vision that a transparent, honest approach was needed in the fire protection services industry._ - Our team builds value and relationships through forming custom approaches for our client’s individual needs and in executing on those approaches through experience, pro-activity and a conscious recognition...


  • Toronto, Canada Fer-Pal Infrastructure Full time

    Reporting to the Manufacturing Manager, the Junior Robotics Technician plays an integral role in our manufacturing operation and includes functions such as machining, assembly, AV equipment troubleshooting, and the use of hand tools. **ROLE AND RESPONSIBILITIES** - Perform mechanical and electronic repair for faulty CCTV robotic equipment - Diagnose...


  • Greater Toronto Area, Canada Ignis Safety Inc. Full time

    Ignis Technical Solutions Junior or Intermediate CFAA Fire Alarm Technician GTA and Surrounding Area **Ignis**: We offer Consulting, Technical Solutions and Project Management in the private and public sector, this is an opportunity to grow in a company that is providing a variety of services related to Fire Prevention and Life Safety Consulting,...