Freelance Desktop Support
5 months ago
Exp: 2+ years
Base Skill Set:
- A+ Certification or equivalent experience
- Good working knowledge of Active Directory
- 2+ years’ experience providing technical support in a fast paced and constantly changingenvironment up to executive management level.
- Excellent customer service and communicationskills including providing VIP support
- Experience supporting large Windows-basedenvironments to desktop level with emphasis on Win 7 OS / office 2010 as well as Win 8 andO365
- Support of End User for video conferencing units. Support of mobile devices
**Duties & Responsibilities**:
Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this positionworks collaboratively with the Service Desk for end user break/fix and other support functions.
Duties shall include, but not be limited to:
- Diagnosing and troubleshooting desktop system,printer and operating problems
- Consulting and instructing users on hardware andsoftware questions/issues
- Collaborate with other IT Services Data Centerand Network Infrastructure teams
- Install, maintain and upgrade equipment and itsassociated infrastructure
- Runs diagnostic tests to isolate system problemsas well as proactive activities
- Operating Systems Windows, OS-X
- MS Office (Windows and knowledge of Mac)software
- Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop, VNC
- Hands on experience removing viruses and spyware using various tools (Windows) Identifies, researches, and resolves technical problems including forming an RCA
- Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window
Base Requirements
Ø **Excellent written and verbal communication and customer service skills **with proven ability towork in fast paced environments
Ø Commercial experience in an IT support technician role that includes 2 years of technical support experience in a hybrid Windows and MAC environment
Ø Experience in working with a helpdesk operation,to include Windows and Mac clients
Ø Self-starter that is able to collaborate actively withothers in a cross-functional team
Ø Proven attention to detail and high standards for quality
Ø Excellent organizational/administrative/technicalskills with agility to re-prioritize as necessary
Ø Skilled in documenting written troubleshootingsteps and instructions
Ø Business professional attire
**Job Types**: Part-time, Freelance
Ability to Relocate:
- Toronto, ON: Relocate before starting work (required)
Work Location: In person
-
Desktop Support
6 months ago
Toronto, Canada CopieurTech Inc Full time**Desktop Support Technician** CopieurTech Inc is a Dorval, QC based company that provides IT support and IT support and support to government and commercial clients. We are currently looking for a Desktop Support Technician to join our team in Dorval, QC. **Responsibilities**: - Provide 24 7 desktop support to clients with the ability to resolve issues...
-
Network Technician Part-time Freelance
5 months ago
Greater Toronto Area, Canada CSE Inc. Full timeWe provide technical support for offices in the GTA and looking for field techs to work both on-site and remote. **Skills and abilities may include**: - Server/desktop hardware and peripherals - Understands all IP protocols for WAN - Advanced knowledge of all Microsoft O/S, / LAN and WiFi Networks - Troubleshoot network A/V, Firewall, Backup, Security and...
-
Desktop Support
5 months ago
Toronto, Canada Mphasis Full time**Role**:Desktop Support **Location: Canada (Alberta / Calgary) Hybrid** **Job Description**: The Desktop Support Engineer uses a broad range of industry experience, practices/procedures to provide advanced troubleshooting and experience to specialize in areas that include, but are not limited to, complex incident resolution, service project management,...
-
Freelance It/ Event Technician
5 months ago
Toronto, Canada OneWorld Rental - Global Technology Hire Full time**Job description** **About Us**: One World IT Rental (OWR) is an esteemed international brand with operations spanning nine locations across seven countries. Our mission is to establish ourselves as the premier short-term IT rental company worldwide, catering to both business and social events. Specializing in providing cutting-edge technology solutions...
-
IT Desktop Support Specialist
1 week ago
Toronto, Ontario, Canada Leon's Furniture Full timeDesktop Support Technician Job DescriptionAbout the Role:We are seeking an experienced Desktop Support Technician to join our IT team at Leon's Furniture. As a key member of our desktop support service, you will be responsible for delivering high-quality technical support and ensuring seamless user experience.Key Responsibilities:Provide timely and effective...
-
Desktop Support Specialist
4 weeks ago
Toronto, Ontario, Canada PeopleToGo Full timeJob Title: Desktop Support SpecialistOverview:At PeopleToGo, we are seeking a skilled Desktop Support Specialist to join our team. As a key member of our Desktop Support Team, you will be responsible for providing top-notch technical support to our users.Key Responsibilities:- Provide desktop support for users with PC, laptop, and BlackBerry issues- Repair,...
-
Jr. Desktop Support
6 months ago
Toronto, Canada PeopleToGo Full timeJob Title: Junior Desktop SupportLocation: Toronto, ONType: 12 month contractStarts: As soon as possibleOverview:Our client is seeking a Jr. Desktop Support resource to become a part of the Desktop Support Team. Role:-Provide desktop support for users with their PC’s, laptop and BlackBerry issues-Repair/upgrade/support PC’s, Laptops and or...
-
Desktop Support Technician
5 months ago
Toronto, Canada Jose Merciline Full timeJob title: Level 2 desktop support technician **Job Description**: Executive Summary: The DOE (Desktop Operations and Escalations) Team manages escalations of a technical nature from various clients (DSS, SDM, CTS, TCI, and Senior IT and Business Managers). They are considered Level 2 within the desktop support structure and require both a high level of...
-
Desktop Support Analyst
5 months ago
Toronto, Canada Girl Guides of Canada-Guides du Canada Full timeGirl Guides of Canada-Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls. GGC is actively searching for a Desktop Support...
-
Desktop Support Specialist
4 weeks ago
Toronto, Ontario, Canada CB Canada Full timeJob Summary: We are seeking a skilled Desktop Support Specialist to join our team at CB Canada. The ideal candidate will have a strong background in desktop support and be able to troubleshoot and resolve technical issues efficiently. Key Responsibilities: Fix computer problems and recommend appropriate solutions Support, examine, and repair computer...
-
Desktop Support Specialist
4 weeks ago
Toronto, Ontario, Canada CB Canada Full timeDesktop Technician RoleCB Canada is seeking a skilled Desktop Technician to join our team. As a Desktop Technician, you will be responsible for providing technical support and assistance to our clients.Key Responsibilities:Provide technical support and assistance to clients via phone, email, and in-person.Install, configure, and troubleshoot desktop...
-
Desktop Support Specialist
2 weeks ago
Toronto, Ontario, Canada CB Canada Full timeAbout the Role:Robert Half is seeking a skilled Desktop Support Analyst to join their team. As a Level 2 Desktop Support Analyst, you will be responsible for handling complex end-user support issues and providing assistance to team members in a fast-paced, team-driven environment. Key Responsibilities:- Maintain hardware and peripherals, including upgrading...
-
Senior Desktop Support Specialist
4 weeks ago
Toronto, Ontario, Canada PeopleToGo Full timeJob Title: Senior Desktop Support SpecialistAt PeopleToGo, we are seeking a highly skilled Senior Desktop Support Specialist to join our team. The ideal candidate will have a strong background in desktop support, with experience in providing technical assistance to end-users. The role will involve troubleshooting and resolving desktop-related issues, as well...
-
Desktop Support Analyst
5 months ago
Toronto, Canada Girl Guides of Canada-Guides du Canada Full timeGirl Guides of Canada-Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls. GGC is actively searching for a Desktop Support...
-
Virtual Desktop IT Support
1 week ago
Toronto, Canada Robertson and Company Full timeOur client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Robertson is seeking a skilled Virtual Desktop IT Support to join our client. Contract...
-
Desktop Support Supervisor
5 months ago
Toronto, Canada TEK Group Full time**Summary**: - Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components. **Major Job Duties**: - Test and image desktops and laptops. - Maintain, analyse, and troubleshoot, software and computer peripherals. - Ability to setup, configure and add all hardware. - Assist Corporate Desk Side...
-
Desktop Support Specialist
7 days ago
Toronto, Ontario, Canada PeopleToGo Full timeAt PeopleToGo, we are seeking a skilled Desktop Support Specialist to join our team.Job SummaryWe are looking for a talented individual to provide top-notch technical support and services to our clients. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and the ability to work independently with minimal...
-
Desktop Support
5 months ago
Toronto, Canada Pros There Full time**PLEASE NOTE: This role is to support one of our financial industry clients. Role: Level 1 Desktop Technician Onsite Shift: Monday-Friday 8 AM - 5 PM EST **Job Description**: - One Service Desk Level 1 support technician. - One or two years of IT experience. - Windows OS, Microsoft Office, Apple iOS, and Android support knowledge.. - Good communication...
-
Desktop Support Technician
6 months ago
Toronto, Canada Leon's Full timeOverview: **LEON'S IS LOOKING HIRING FOR A DESKTOP SUPPORT TECHNICIAN (TAC)** **Preferred Experience** - Excellent oral and written communications - Demonstrated device imaging and provisioning experience. Preference for experience with Microsoft SCCM, MDT, WDS administration for imaging & client patching. - Technical proficiency with all major end-user...
-
Desktop Support Analyst
5 months ago
Toronto, Canada Dacaro Software Services Inc Full time'''Overview''' We are seeking a highly motivated and skilled Desktop Support Analyst to join our team. You will be responsible for providing technical support and assistance to end-users, troubleshooting software and hardware issues, and ensuring the smooth operation of our systems. Position Type: Work on site **Responsibilities**: We're looking for: 2...