Dental Receptionist

2 months ago

Kingston, Canada Dr. K. & Associates Dental Centre Full time

Dr. K. & Associates Dental Centre is a rapidly growing dental clinic with the sole mission of providing astonishingly exceptional patient service and interactions.

**What makes Dr. K. & Associates Dental Centre so different?**

It’s our commitment to building lasting relationships with our patients. Yes, we remember all of our patients' names, and yes, we know what’s going on in their lives. We pride ourselves on providing individualized care that makes everyone feel like a part of our dental family.
- **Why Join Us Now?**_

We’re in an exciting phase of growth and transformation. As we expand, we’re continuously improving our operations, refining patient experiences, and raising our standards. This means **constant change** and new challenges. As we expand, you’ll have the opportunity to actively contribute to our clinic's progress and, in turn, grow alongside us.

**ROLE**:
Ready to be the face of Dr. K & Associates Dental Centre? As a Dental Administrator + Receptionist + Scheduler, you are the AMBASSADOR of this clinic. You’re the first person everyone sees when they come in. You take all the incoming phone calls. You ARE the representation of this clinic.
- **Who You Need to Be**:_

This person deeply cares about the clinic's success and has a strong drive to make it better. They see their role as more than just a job—they approach it with an owner’s mindset. They're full of energy, always eager to start tasks without being told, and look for ways to make things run smoother. They understand their work has a DIRECT impact on the clinic's growth and reputation. Their main goal is to get results, understanding that their role isn’t just about clocking in but about making a real difference for the clinic.

They have a strong desire to impress. They take pride in making the clinic—and themselves—look good.

With **great communication skills**, they are not shy or withdrawn. Talking to people GIVES them energy. They are not someone who prefers being in the corner handling paperwork; instead, they **smile when they answer the phone** and maintain an **upbeat** demeanour.

With a keen ability to manage their environment, they **don’t just wait for things to happen—they make things happen.**
- They GET new patients scheduled
- They KEEP the schedule full
- They ENSURE patients show up for their appointments
- They PREVENT last minute cancellations

They don’t just simply react, they act. They take ownership.

They **don't get overwhelmed**—even when there's a lot going on. They understand that this is NOT a job where it's one thing at a time. They can handle a ringing phone, 5 patients lined up, and 8 undone tasks that need to be finished in the next hour.

They are **hungry to learn and adapt quickly**, willing to absorb new information and grow with the clinic. HIGHLY TRAINABLE, they thrive on challenges and see every task as an opportunity to “level up” their skills.

Keenly aware that dental care is also a business, they bring a business mindset to their role, striving to make each patient's experience as smooth and satisfying as possible to contribute to the clinic's reputation.

**RESPONSIBILITES**:
Scheduling and Patient Coordination:

- Manage and optimize the schedules of doctors and hygienists to maximize productivity.
- Set appointments with patients, ensuring new patients are scheduled to come in quickly.
- Confirm patient appointments and ensure they arrive on time.
- Proactively reach out to patients to fill up the schedule, including reactivating inactive and overdue patients.
- Handle and prevent cancellations where possible
- Prepare for the next day, week, and month by anticipating scheduling needs and coordinating with staff.
- Coordinate with the rest of the team in the morning meeting and throughout the day to ensure seamless operations.
- Audit patients’ charts before their appointment to check for any key notes.
- Collaborate with the team to minimize patient wait times
- Keep meticulous notes of all patient correspondence
- Familiarize yourself with dental terminology and dental insurance processes such as predeterminations and claims
- Allow the Office Manager and Senior Staff to shadow and give feedback

Reception and Patient Interaction:

- Greet and welcome patients warmly, maintaining communication with patients in reception.
- Monitor wait times and keep patients informed to enhance their experience.
- Answer phones with a smile, transfer calls to appropriate staff, and take messages accurately.
- Assist patients with paperwork, ensuring accuracy and efficiency in data entry.
- Address patient questions with empathy, providing clear information or connecting them with the appropriate team member.
- Oversee the reception area/waiting room, keeping it tidy and inviting, reflecting our commitment to exceptional service.

**REQUIREMENTS**:

- **Attitude and Drive**: A proactive mindset with a passion for producing results and exceeding expectations

  • Dental Receptionist

    4 months ago

    Kingston, Canada BD Dental Full time

    Are you a highly motivated and friendly individual looking to join a dynamic dental practice? We are seeking a skilled Dental Receptionist to be the smiling face and welcoming voice that greets our valued patients. If you have excellent organizational skills, a passion for customer service, and a desire to contribute to a patient-centered dental team, we...

  • Dental Receptionist

    6 months ago

    Kingston, Canada Meadowbrook Dental Centre Full time

    Meadowbrook is seeking a Part-time Dental Receptionist. Hours of Clinic: Monday-Thursday 7:30-4:30pm, Friday 7:30-3:30pm, no weekends. **Job Type**: Part-time Schedule: - 8 hour shift Ability to commute/relocate: - KINGSTON, ON: reliably commute or plan to relocate before starting work (required) Work Location: In person

  • Dental Receptionist

    7 months ago

    Kingston, Canada Dr Matthew Sawchuk Full time

    Overview: **Responsibilities**: - Greet patients and visitors in a courteous and professional manner - Answer phone calls and direct them appropriately - Schedule appointments - Assist with administrative tasks to support the dental team - Confirming up coming appointments - When necassary processing patients, insurance and collecting fee's - Working with...

  • Dental Receptionist

    6 months ago

    Kingston, Canada Dr. Craig and Associates Full time

    Responsibilities: - Greet and welcome patients in a friendly and professional manner - Answer phone calls and schedule appointments - Verify insurance coverage and collect patient information - Maintain patient records and update electronic medical records - Assist with billing and insurance claims processing - Provide administrative support to dental...

  • Dental Patient Care Coordinator

    4 weeks ago

    Kingston, Canada LightHouse Dental Full time

    LightHouse Dental in Kingston is a **family-based practice** that is expanding, and we’re looking for a **Dental Receptionist and Patient Care Coordinator** to join our team. Enjoy a **positive, supportive environment**, **competitive pay**, and opportunities for **career growth**! **Key Responsibilities**: - **Create a positive experience** for patients...

  • Receptionist

    2 days ago

    Kingston, Canada Kingston Dodge Chrysler Full time

    Kingston Dodge is looking for a full-time **Receptionist** to join our team. If you are motivated, detail oriented, and enjoy working in a fun, fast-paced working environment, then we have a great opportunity for you. **Skills and Experience**: - Professional demeanor and excellent customer service skills - Demonstrate excellent telephone etiquette -...

  • Office Receptionist

    3 months ago

    Kingston, Ontario, Canada beBee Professionals Full time $30,000 - $40,000

    Job SummaryWe are seeking a highly organized and detail-oriented Receptionist to join our team at beBee Professionals in Kingston, Canada.Key ResponsibilitiesProvide exceptional customer service to clients and visitors, ensuring a positive and welcoming experience.Manage incoming calls, schedule appointments, and maintain office calendars with...

  • Dental Assistant

    6 months ago

    Kingston, Canada kmadental Full time

    Overview: **Responsibilities**: - Assist dentists during procedures as required - Prepare treatment rooms for patient examinations - Take and develop dental x-rays - Sterilize instruments and equipment - Provide patients with post-operative instructions following dental procedures - Maintain accurate patient records **Requirements**: - Certification or...

  • Dental Administrator

    6 months ago

    Kingston, Canada Limestone Periodontics Full time

    Job duties entail: 1) Checking in and checking out patients while setting up future appointments and collecting payments 2) Correspondence with referring offices 3) Handling pre-determinations and discussing treatments options with patients 4) Scheduling new patients 5) Handling informed consents 6) Knowledge of DENTRIX software is an asset We are searching...

  • Patient Care Coordinator

    4 months ago

    Kingston, Canada LightHouse Dental Full time

    LightHouse Dental in Kingston, Ontario is seeking exceptional individuals to join our team of dental professionals. We are currently looking for a **Dental Receptionist and Patient Care Coordinator** to become part of our fast-growing family dental practice. This is an outstanding opportunity to work in a positive and supportive environment with a team that...

  • Dental Administrator

    7 months ago

    Kingston, Canada Limestone Periodontics Full time

    Job duties entail: 1) Checking in and checking out patients while setting up future appointments and collecting payments 2) Correspondence with referring offices 3) Handling pre-determinations and discussing treatments options with patients 4) Scheduling new patients 5) Handling informed consents 6) Knowledge of DENTRIX software is an asset 7) Knowledge of...

  • Dental Administrator

    7 months ago

    Kingston, Canada Limestone Periodontics Full time

    Job duties entail: 1) Checking in and checking out patients while setting up future appointments and collecting payments 2) Correspondence with referring offices 3) Handling pre-determinations and discussing treatments options with patients 4) Scheduling new patients 5) Handling informed consents 6) Knowledge of DENTRIX software is an asset We are searching...

  • Receptionist/admin Assistant

    7 months ago

    Kingston, Canada Bayridge Physiotherapy Full time

    Bayridge Physiotherapy is a privately-owned physiotherapy clinic in the West end of Kingston. Our team includes physiotherapists, massage therapist and pedorthist. We are seeking full-time clinic receptionist/administrative assistant to join our team. The individual we are seeking should be energetic, compassionate, and hardworking. Job responsibilities...

  • Receptionist/administrative Assistant

    7 months ago

    Kingston, Canada Van Herpt Volvo Cars Kingston Full time

    Van Herpt Volvo Cars Kingston is looking for a full time Receptionist to assist our Sales & Service department. Duties - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls, taking messages as needed - Schedule appointments and maintain calendars for admin staff - Perform general clerical duties, such as filing,...

  • Receptionist/clerk

    2 months ago

    Kingston, Canada JAMES BRADEN FORD Full time

    Job description James Braden Auto group is a locally owned and operated company providing exceptional Automotive sales and service to Kingston and the area for over 35 years. We believe in opportunities for personal and professional development, and we emphasize training and mentorship for our staff. Making a positive difference in the lives of our...

  • Receptionist/administrative Assistant

    7 months ago

    Kingston, Canada Van Herpt Volvo Cars Kingston Full time

    Van Herpt Volvo Cars Kingston is looking for a full time Receptionist to assist our Sales & Service department. Duties - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls, taking messages as needed - Schedule appointments and maintain calendars - Perform general clerical duties, such as filing, photocopying and...

  • Dental Receptionist

    4 weeks ago

    Kingston, Canada Dentalcorp Canada Full time

    **About us**: Conveniently located at 1716 Bath Rd, LightHouse Dental serves the Kingston community. We offer complete, comprehensive, and high quality dental care in a relaxed environment that is welcoming to patients of all ages, including young children. We offer general dentistry as well as specialty services such as oral surgery, endodontics (root...

  • Veterinary Receptionist

    7 months ago

    Kingston, Canada Bayridge Animal Hospital Full time

    We are looking for a dynamic Veterinary Receptionist to join our reception team! Our hospital is extremely well run, highly organized and we truly value work life balance. Hours of work vary between 7:30 a.m. and 7 p.m. between Monday to Friday. - Successfully graduated from a recognized Veterinary Assistant program or have 3+ years of experience working in...

  • Office Administrator/receptionist

    24 hours ago

    Kingston, Canada ANS Scrap Metal Ltd. Full time

    **Job description** ANS Scrap Metal is currently seeking a Office Administrator/Receptionist to join our team in Kingston Ontario. We are a family owned scrap metal recycling facility, with locations in Kingston and Ottawa Ontario, We seek a hard-working, dedicated, and safety minded individual to join our team. **Responsibilities** - Answering customers...

  • Veterinary Assistant and Receptionist

    23 hours ago

    Kingston, Canada Barriefield Animal Hospital Full time

    We are looking for an **experienced** Veterinary Assistant/Receptionist to join our fast paced small animal practice. This role will be split between reception work and being an exam room assistant. ** **Maintain and update client records in our practice management software - Restraining animals during examinations and procedures *Manage referrals and...