Receptionist/clerk

Job description

James Braden Auto group is a locally owned and operated company providing exceptional Automotive sales and service to Kingston and the area for over 35 years.

We believe in opportunities for personal and professional development, and we emphasize training and mentorship for our staff.

Making a positive difference in the lives of our employees and continually striving for excellence in customer service are a few things that are important in our culture.

We are seeking a dedicated and mature Full-time receptionist/Licencing clerk for our James Braden Ford location who will contribute to our commitment for an exceptional customer service experience.

The individual will handle reception duties, provide excellent customer service, and create a welcoming environment for all they encounter daily.

Duties to include but not limited to:

- Assisting sales and service customers and offering refreshments
- Maintaining and cleaning our customer waiting area and refreshment space
- Collecting payments from customers as needed
- Data entry and maintain the electronic and hard copy filing system for vehicles and customer files;
- Update our guests records as needed;
- Prepare all licencing documents for all sold vehicles and incoming units;
- Running errands to licence office and banking
- Provide other administrative support to management and other staff;
- Additional duties, as necessary.
- Good knowledge of computer programs including Microsoft Outlook, Teams, Excel, Word, and Adobe;
- Strong communication skills to be able to communicate with other staff or customers and understand their needs;
- Exceptional time management skills to be able to prioritize, especially when there is a high volume of tasks;
- Flexibility to be able to move between tasks and duties quickly when priorities change;
- Attention to detail to ensure dealership records are maintained accurately;
- Strong organizational skills to maintain office efficiency.
- Bilingualism (English/French) would be considered an asset.
- A valid G or G2 license is a must

Our current schedule is Monday to Friday 8-5, and this schedule will adjust to include Saturdays in our busier seasons. One day off during the week will be given in lieu of.

Only those qualified will be contacted for an interview through our Indeed messaging system.

The starting wage is $19 per hour.

Pay: From $19.00 per hour

Expected hours: 35 - 44 per week

Additional pay:

- Overtime pay

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- Can you provide a clear criminal records check if hired?
- Can you demonstrate excellent verbal and written communication skills in English?

**Experience**:

- Customer service: 1 year (required)
- Receptionist: 1 year (preferred)

Licence/Certification:

- G2 or greater licence (required)

Work Location: In person

Application deadline: 2024-11-23
Expected start date: 2024-12-02