Property Supervisor

6 months ago


Toronto, Canada Reena Full time

**Description**:
The **Property Supervisor **is primarily responsible for overseeing all aspects of facility management for an assigned portfolio of Reena locations. Delegating to a staff of Property Service Persons, the position is accountable for but not limited to the following; safety compliance, maintenance/repair of buildings, equipment repairs and systems issues, emergency issues, implementing relevant controls and procedures, and liaising with external stakeholders, contractors and other outside parties.

**Key Responsibilities**:
**_
1) Building Maintenance and Repairs_**
- Uses Order Tracking System to monitor, assign and oversee building maintenance and repairs
- Initiates recurring requests on Order Tracking system to ensure preventative maintenance
- Coordinates and supervises the delivery of services to assigned locations by external contractors in conjunction with the Property Assistant
- Maintains sound knowledge of all aspects of building operations including but not limited to, HVAC, mechanical, electrical, plumbing, health and safety equipment
- Ensures all equipment and systems at assigned locations are operated in a safe and efficient manner, and in compliance with all applicable government codes & regulations
- Liaises with Direct Support Supervisors every 6 months to discuss and initiate repair, renovation and maintenance requests
- Maintains comprehensive records of scheduled maintenance and equipment
- Updates warranty tracking system
- Produces reports as needed with regards to maintenance and equipment
- Complies with all applicable health and safety requirements/legislation and any other applicable legislative requirements to ensure adherence to at all times and reports any issues and/or concerns immediately to the appropriate parties and follows up as required
- Conducts regular routine inspections on all applicable mechanical, electrical, and HVAC systems and any other related equipment to ensure equipment is maintained in good working order
- Conducts regular routine inspections of both the interior and exterior areas of assigned locations
- Enforces building procedures including precautionary policies and procedures, organization’s Standard Operating Procedures, adherence to government codes & regulations, and makes recommendations for building improvements
- Meets with Health and Safety officials, Building Inspectors as required
- Responds to emergencies and cell phone after-hours calls as required and as directed to by the Property Manager
- Assists with negotiating with outside vendors as required
- In conjunction with the Property Assistant, maintain a list of up-to-date and accurate emergency contact information
- Purchases tools, equipment and supplies according to Reena’s policies and procedures and within budget, in conjunction with the Property Manager
- Seeks out professional development opportunities on an ongoing basis to keep up to date on legislation, building codes, and any other relevant information to ensure best practices are being met
- Other duties as assigned

**_2) Managerial Duties_**
- Supervises a team of Property Service Persons, managing performance and delegating assignments
- Conducts monthly supervisions with staff, annual performance reviews
Ensures staff complete required training
- Completes administrative work with relation to staff, including payroll and incident reporting
- Trains and orients new staff
- Meets with staff on regular basis to review property job requests and projects
- Attends Property Department meetings and Joint Supervisors meetings
- Collaborates with Human Resources to hire new staff when required
- Works in conjunction with Property Manager to update systems and seek continuous quality improvement

**_3) Resource Management_**
- Promotes the need for and models the effective utilization of resources.=
- Obtains ongoing information and feedback about resource utilization to make timely, effective decisions.
- May make resources available to other areas in the agency as needed.

**_4) Relationship/Network Building_**
- Liaises with all internal & external stakeholders, government officials, external vendors, suppliers and contractors as necessary in a professional manner.
- Seeks out professional development opportunities on an ongoing basis to keep up to date on legislation, building codes, and any other relevant information to ensure best practices are being met.
- Proactively solidifies relationships through systematically building a solid foundation of mutual understanding and trust.
- Involves working to uncover the real underlying concerns and needs of contacts, e.g. community partners, stakeholder groups.

**_5) Leading Others and Managing Change_**
- Generates excitement, enthusiasm and commitment in people, by translating the agency’s vision, mission and values into terms that are relevant to the work being performed.
- Takes specific actions to ensure the successful implementation of the change initiative(



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