Specialist, Disability and Claims Management
1 month ago
**Scope of the position**
- To manage the occupational and non-occupational claims and disability management activities for the organization.
- To provide support to the Manager, Claims and Disability Management Head Office and the homes regarding claims and disability management and health and safety concerns.
**Key Activities**
- Manage claims received from homes in all provinces
- Research, prepare and submit claims objection documentation
- Develop return to work plans in conjunction with the home’s management team
- Manage claims appeals process
- Monitor ongoing claims and maintain plan oversight
- Run scheduled and ad hoc reports as necessary
- Conduct regular follow up with homes regarding outstanding issues
- Deliver training and development sessions focused on claims and disability management
- In partnership with the Manager develop and maintain claims and disability management processes and educational material
- Track non-occupational disability management in conjunction with home’s management team
- On a monthly and quarterly basis provide reports on claims and disability management
- Assist with preparation for any Regional sessions
- Manage relationships with platform leads, management in homes and corporate office
- Special projects and other duties as assigned
**Qualifications**
**_Experience/Education: _**
- Bilingual
- College Diploma or equivalent or 5 years of experience in the field or related area.
- National experience in claims and disability management
- National experience with return to work programs (occupational and non-occupational)
**_Skills & Abilities: _**
- Proficient in MS Office, with working knowledge of Excel, Word and Power Point Programs
- Familiar with Parklane Software system (an asset)
- Knowledge of multi-jurisdictional (BC, AB, ON, QC) Health & Safety Legislation, Workers Compensation Legislation and Disability Management processes (Occupational and non-occupational)
- Basic knowledge of accounting
- Dynamic self starter with the ability to juggle multiple schedules and competing deadlines
- Ability to multi-task and prioritize multiple deadlines
- Organize and expedite work flow
- Ability to work in an extremely fast paced environment and able to consistently adapt to change
- Excellent verbal & written skills
**Special Requirements**
- Occasional property visits
At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
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