Subrogation Claims Specialist

5 months ago

Mississauga, Canada Element Fleet Management Full time

Get started on an exciting career at Element_

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for a Subrogation Claims Specialist who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization. You will be able to grow alongside North America’s best and brightest professionals in fleet accident, safety, and risk management.

Are you:
- Customer service driven with strong soft skills and demonstrated strength in multitasking.- Team-oriented with effective communication skills

As the Subrogation Claims Specialist, you will be responsible for setting up property damage subrogation claims for recovery on claims coded for subrogation potential. Team members must identify the liable third party and obtain their insurance carrier’s claim information. Team members are accountable for obtaining complete and correct claim data on a regular basis to facilitate subrogation recovery in the shortest cycle time possible.

A Day in the Life- Obtain liable 3rd party(s) claim information so CEI can expedite the subrogation demand process- Investigate and secure the required third-party claim information when a driver receives mínimal or no third-party information at the time of the accident.- Conduct online research to locate the at-fault party or request additional reports to obtain this information.- Investigate and resolve claims when correspondence sent through the post office is returned “undeliverable”.- Communicate with the 3rd party when necessary to obtain their auto insurance information.- Report claims to the at-fault party’s insurance and documents their claim information.- Communicate in a professional, consistent, and timely manner with insurance carriers, insurance agents, at-fault 3rd parties and our customer’s driver to increase our potential to recover.- Properly document claims, and manage claim workflow, subrogation notes and subrogation statuses to provide customers and staff with visibility and understanding of the process.- Daily ordering, management and review of police reports as assigned.

**Requirements**:
- High School diploma or equivalent- Microsoft Office Suite (Word, Outlook, Excel) knowledge- College degree and 1+ year of business professional phone experience or 3+ years of business professional phone experience and administrative experience required.- Previous Subrogation or claims processing background preferred.- Canadian claims experience is beneficial.- Must be able to handle difficult conversations and exhibit conflict management skills.- Ability to navigate approved internet sites to research needed information.- Position affords a considerable degree of independence and strong time management skills are necessary.

What’s in it for You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
- or call (800) 665-9744._
- Pay transparency Nondiscrimination
- Know Your Rights: Workplace discrimination is illegal

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