Administrative Assistant

5 months ago


Sydney, Canada Cape Breton Dental Group Full time

**Administrative Assistant**

**Job description**

**Location: Sydney, NS**

**Schedule**:Core schedule: Monday-Friday. 36 hours per week, 4 days a week. Specific days per week may vary.**

**About us**:
The Cape Breton Dental Group is a small group of locally owned and managed dental offices within the CBRM. We have office locations in Downtown Sydney, North Sydney, Sydney Mines & New Waterford.

**The opportunity**:
**Responsibilities**:

- Encourage dental patient acceptance of the treatment plan by meeting their needs, answering questions and by creating value for the proposed treatment.
- Greet and assist patients as they arrive; ensure a lasting positive impression for them.
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps.
- Effectively manage recall system and accurately maintain patient database
- Managing patient calls and inquiries about appointments, confirmations, amendments and cancellations.
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts.
- Present the treatment options, appointment, payment plans, answer questions and overcome objections to motivate patient to case acceptance.
- Build strong relationships with patients to ensure trust and loyalty.

Keep up to date on billings and accounts receivable

**Requirements**:

- A minimum 2 years’ experience in Office Administration
- Preference will be given to RDA's with Administration experience
- Experience using Dentrix and Recall System Pro would be considered an asset
- Knowledge and understanding of oral treatment plans and ability to educate patients
- We thank all applicants, but only suitable applicants will be contacted. Team cohesiveness is important to us at the Cape Breton Dental Group; therefore the interview process will be panel interview style and will include some senior members of our team as well as management._

**Benefits**:

- Extended Health Care

Schedule:

- 12 Hour Shift
- 8 Hour Shift
- Monday to Friday

**Location**:

- Sydney, NS (preferred)

Work remotely:

- No

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$22.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Sydney, NS: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: In person



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