Administrative Assistant
5 months ago
**Administrative Assistant**
**Job description**
**Location: Sydney, NS**
**Schedule**:Core schedule: Monday-Friday. 36 hours per week, 4 days a week. Specific days per week may vary.**
**About us**:
The Cape Breton Dental Group is a small group of locally owned and managed dental offices within the CBRM. We have office locations in Downtown Sydney, North Sydney, Sydney Mines & New Waterford.
**The opportunity**:
**Responsibilities**:
- Encourage dental patient acceptance of the treatment plan by meeting their needs, answering questions and by creating value for the proposed treatment.
- Greet and assist patients as they arrive; ensure a lasting positive impression for them.
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps.
- Effectively manage recall system and accurately maintain patient database
- Managing patient calls and inquiries about appointments, confirmations, amendments and cancellations.
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts.
- Present the treatment options, appointment, payment plans, answer questions and overcome objections to motivate patient to case acceptance.
- Build strong relationships with patients to ensure trust and loyalty.
Keep up to date on billings and accounts receivable
**Requirements**:
- A minimum 2 years’ experience in Office Administration
- Preference will be given to RDA's with Administration experience
- Experience using Dentrix and Recall System Pro would be considered an asset
- Knowledge and understanding of oral treatment plans and ability to educate patients
- We thank all applicants, but only suitable applicants will be contacted. Team cohesiveness is important to us at the Cape Breton Dental Group; therefore the interview process will be panel interview style and will include some senior members of our team as well as management._
**Benefits**:
- Extended Health Care
Schedule:
- 12 Hour Shift
- 8 Hour Shift
- Monday to Friday
**Location**:
- Sydney, NS (preferred)
Work remotely:
- No
**Job Types**: Full-time, Permanent
**Salary**: $17.00-$22.00 per hour
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Sydney, NS: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Administrative experience: 1 year (preferred)
Work Location: In person
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