Call Center Representative
2 months ago
**Job Overview**
**Responsibilities**
- Required to make 100 calls per day to leads for all campus locations.
- Answer incoming calls promptly and professionally, ensuring a positive customer experience.
- Provide accurate information regarding products, services, and company policies.
- Utilize effective phone etiquette to engage with customers and build rapport.
- Perform data entry tasks efficiently while maintaining accuracy in customer records.
- Analyze customer needs and recommend appropriate campus location.
- Maintain detailed records of customer interactions and transactions in the system.
- Collaborate with team members to improve overall service delivery.
**Requirements**:
- Proven experience in a customer service or sales role is preferred.
- Strong communication skills in English; proficiency in Spanish is a plus.
- Excellent phone etiquette with the ability to engage customers effectively.
- Ability to analyze customer needs and provide tailored solutions.
- Experience with data entry and familiarity with CRM software is advantageous.
- Strong problem-solving skills with a focus on customer satisfaction.
- Ability to work in a fast-paced environment while managing multiple tasks efficiently.
- A positive attitude and willingness to learn new skills.
**Applications**
**2.** **Attach your Resume and Cover letter**
Pay: From $20.00 per hour
Expected hours: 40 per week
Additional pay:
- Commission pay
**Benefits**:
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
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